"The staff was warm, smiley, and courteous. There was an issue with the room, and it was handled quickly and efficiently. The rooms were spacious and clean. The hotel owner was a pleasant person who came to talk with us, gave us tips on where to travel, and asked for our suggestions on how to improve the hospitality. It was definitely an excellent experience in Crete, and we will surely return there next time."
"The staff was warm, smiley, and courteous. There was an issue with the room, and it was handled quickly and efficiently. The rooms were spacious and clean. The hotel owner was a pleasant person who came to talk with us, gave us tips on where to travel, and asked for our suggestions on how to improve the hospitality. It was definitely an excellent experience in Crete, and we will surely return there next time."
"This is not Greece! As soon as we saw the hotel we left. Very commercialized, and nothing like Greece, if that’s what you want than you will love it but we were looking for something totally different."
"This is not Greece! As soon as we saw the hotel we left. Very commercialized, and nothing like Greece, if that’s what you want than you will love it but we were looking for something totally different."
"Ein tolles Apartment mit Klima und Smart TV. Mit großer Terrasse und Blick aufs Meer und den Hafen.
Nach einer Woche bekamen wir neue Bettwäsche und neue Handtücher.
Auch wenn der Pub unterhalb lange geöffnet hat war es im Zimmer nicht zu hören."
"Ein tolles Apartment mit Klima und Smart TV. Mit großer Terrasse und Blick aufs Meer und den Hafen.
Nach einer Woche bekamen wir neue Bettwäsche und neue Handtücher.
Auch wenn der Pub unterhalb lange geöffnet hat war es im Zimmer nicht zu hören."
"A lot of ants inside the room. We needed to pay for the air conditioning 8€ per day which is not in the description. We stayed 3 days and the day after we asked for towels change then they said they change towels every 2 days. After 2 days we asked for new towels then I had to hear that i got only 1 day left before check out and they don’t charge towels when we got only 1 day left. Really weird rules. "
"A lot of ants inside the room. We needed to pay for the air conditioning 8€ per day which is not in the description. We stayed 3 days and the day after we asked for towels change then they said they change towels every 2 days. After 2 days we asked for new towels then I had to hear that i got only 1 day left before check out and they don’t charge towels when we got only 1 day left. Really weird rules. "
"Very much enjoyed staying at this property. The location was perfect, right on the beach. The food was yummy and the staff was friendly and helpful. Would definitely stay here again. Thanks for everything!"
"Very much enjoyed staying at this property. The location was perfect, right on the beach. The food was yummy and the staff was friendly and helpful. Would definitely stay here again. Thanks for everything!"
"One of the best hotels I've ever been. The design of the room is FANTASTIC,the amenities great(we loved the loukoumia and nespresso),no keys required which makes it much easier,the location is 2 minutes away by walk from the center of Agios Nikolaos.Very very satisfied,will absolutely go again next year. Highly recommended 👌"
"One of the best hotels I've ever been. The design of the room is FANTASTIC,the amenities great(we loved the loukoumia and nespresso),no keys required which makes it much easier,the location is 2 minutes away by walk from the center of Agios Nikolaos.Very very satisfied,will absolutely go again next year. Highly recommended 👌"
"Location was perfect for our needs as we were looking for something cute and calm but not too far from the beaches, restaurants and markets.
Would definitely stay here again"
"Location was perfect for our needs as we were looking for something cute and calm but not too far from the beaches, restaurants and markets.
Would definitely stay here again"
"Family run hotel which was very hospitable. Nice pool, excellent service, close to beach. Family was very helpful. We stayed 3 nights.
Thanks for great stay!"
"Family run hotel which was very hospitable. Nice pool, excellent service, close to beach. Family was very helpful. We stayed 3 nights.
Thanks for great stay!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"the room was clean and nice the staff were excellent , breakfast was very good the poo; in the room and the sea view was wonderful ,
the restaurants were very tasty except the WOW restaurant that was very very expensive (we had to add a lot , even we paid HULF BOARD )
BONY FISH WAS EXCELLENT
BUDHA WAS EXCELLENT GOOD VIBES."
"Beautiful property, clean and very well managed. Staff went out of their way to make sure we had an enjoyable stay. Fantastic all inclusive with choice of places to eat, and snacks served all day."
"We’ve stayed in a number of five star resorts, but this was one of the best ones! At first we thought it was maybe too big and crowded as we were in peak season, but actually the resort is so vast, with many pools and areas to sunbathe, that it never felt too crowded.
The family rooms were a brilliant set up, meaning we could all be together. The entertainment and food was all excellent and varied with themed nights at the restaurant.
The fitness classes were great- Vincent was so friendly and kept us motivated. The kids loved the waterpark too!
All in all a brilliant family resort."
"Very clean and accommodating resort, short of no amenities. Staff are extra attentive and make you feel extremely comfortable especially when travelling with kids.
Staff are amazing - arrived early and they did everything they possibly can to get the room ready well ahead of check in time which was great.
Daily buffet changes offering a huge variety of food even for the fussiest eater."
"The most impressive was quality of food in buffet and the 3 restaurants. It's also perfect for families with kids.
Cleaning was good, but missed some spots occasionally. The rooms are descent sized, comfy beds, bathroom was a bit small, but not a problem.
What made stay great was that it was such a compact resort, but somehow they have "hidden the rooms" so it doesn't feel crowded. Beach is great, with plenty of chairs, pools the same.
Amazing place for kids, as they kept meeting new friends, and parents could relax with a good overview pools and beach areas. Kids club had good opening hours and nice staff.
Some staff members were excellent, some average, but they were all helpful with the kids.
Food was beyond expectations. Top ingredients cooked very well.
Exceptional value for money.
What could be improved- Though most food was included, a couple of dishes needed extra payment. No roomservice was included in the Effortless package, but the ice cream shop was. There were 2 Wine lists, Effortless (all inc) + regular. The regular was available everywhere, the full effortless only in restaurants. In Bars only 3 wines, but all drinks included. Wine selection on effortless wine list could be improved, but a couple of good wines so no issues. Did not like shampoo and shower gel at all.
Overall, for what we paid, we feel we received great value, our kid met so many new friends it was a great vacation for all. Will definitely be back."
"We came when it was high winds so we were unable to use the beach. The pools were nice and the rooms were great. The food was ok. I wish there was a bigger variety."
"The staff is outstanding. Everybody is nice and you feel a wish to « go the extra mile ». You want something they don’t have, the find a way. Absolutely no waiting time with the buggies as the staff are so numerous.
We had such a lovely time. The resort is indeed kid friendly however the « adult zones » create a bit of a weird feeling and there are not a lot of animation like some resort. You don’t go there for the animation, you go there for the extreme serenity provided by the beauty of the place.
Tips: ask for a buggy tour around the hotel. You should see everything, views are outstanding!"
Yes, there are holiday rentals close to the most popular sights in Kounali, or you can select a more secluded option if you're looking for a relaxing stay.
What are some of the best holiday rentals that Kounali has to offer?
Traditional Homes of Crete: This holiday home rental outside of Kounali is located near the beach, and has a fireplace, a terrace and a BBQ to put you at ease in your new surroundings. Kitchen amenities include a full-sized fridge, a stovetop and kitchenware. Make the most of garden in this rental home to help you unwind.
What can I see and do in Kounali?
While exploring the area, visit family-friendly sights like Star Beach Water Park, or get outside and enjoy nature at Malia Beach. Palace of Malia and Plaka Beach are a couple of places you'll find in the wider area.
What are holiday rentals like in Kounali?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Kounali. Holiday rentals offer amenities such as patios, hot tubs and fire pits so you'll feel just like you're at home. If you're concerned about a clean environment, holiday rentals can provide a sense of privacy away from public hotel lifts and busy lobbies while still allowing you the enjoyment of travel. You'll also find more space in a holiday rental than in a traditional hotel, which is another reason why a holiday rental is an attractive choice for a family trip or a small group gathering.
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