Kountze Hotels from S$81

"Bath tub shower does not drain.. no soap not toiletries.. limited one item beeakfast.. cleanliness was sup par"

"Yes"

"Very dirty—spiders on the walls. "

"Over all good but very loud. I could hear anything and everything going on in the lobby or down the hall. "

"Just not up to our needs. Rather stay at the other Hilton properties. We are treated better as members at the Home two suites than this facility. We get more for our money at the other Hilton properties. Won't do Garden Inn again."

"Broken toilet seat in our room. Cards didn’t work to get in the doors. Room didn’t get cleaned during the day. Cobwebs in corners of room. Couldn’t find staffing to get help when we reported issues nothing was done to fix them."

"Absolutely terrible experience. I stayed here for 11 days and not once were the towels or bed sheets changed. When I raised this issue, the receptionist handed me a sheet and expected me to change it myself—completely unacceptable and not what anyone should experience at a hotel. The cleanliness was beyond unacceptable. I found a cockroach in the bathroom, and the bathroom ran out of toilet paper during the first two days with no effort from staff to restock or check on the room. Housekeeping was essentially nonexistent. This is not just poor service—it’s a serious failure in basic hygiene and hospitality standards. I paid for a hotel stay, not to clean and maintain the room myself. I expect a partial refund for this unacceptable experience. I will also be escalating this complaint further if it is not addressed promptly. I strongly advise others to avoid this hotel."

"Super clean, brand new, great hotel. Comfy beds and great staff."

"Room was very hot. The hotel was very loud with people in the parking lot. "