Rollaway beds, free WiFi
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Reviews of Marina Guesthouse

2.5 out of 5
Marina Guesthouse
247/5 Tambon Ao Nang, Muang, Krabi

Reviews

6.6
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

6.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

kelsey , Canada

Liked: Cleanliness, room comfort
Weird staff experience
I booked theee nights for a regular room, when I arrived, she seems puzzled I was there, put me on the top floor in a nice room. Then later that day, made a mistake and moved me to a smaller one downstairs. She woke me up two nights in a row at 11:50pm while I was clearly sleeping, banging on my door, saying I need to pay her more for this room because it’s A/C and I booked a fan room. I was confused as hotels upgrade people at no charge all the time. Very strange she would do that at almost midnight , two nights in a row. Inconsiderate and rude. The rooms are very very basic. Get what you pay for I guess.
Stayed 2 nights in Oct 2017

10/10 Excellent

Akito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海を臨める最上階を独り占め
時期やタイミングの問題かもしれませんが、シービュールームと他の部屋の差額がそんなになかったのでシービュールームにしました。これが大正解！他の部屋にはない海を臨めるバルコニーや他の部屋の何倍もある拡さ、そう、最上階を独り占め出来ちゃうんです！ホテルの方も大変親切で割引価格でツアーやピピ島へ渡るフェリーを手配してくれました。海も近い繁華街の真ん中なので何をするにも困りません！
Stayed 1 night in May 2018

4/10 Poor

Frederikke

Disliked: Staff & service
Dem der sad i receptionen kunne ikke et ord engelsk og forstod ikke at vi havde booket gennem hotels.com og ikke booking.com Så vi var ved at blive trukket i gebyr (hvad der svarer til ikke at møde op). Det var nocet rod men vi fandt ud af det efter noget tid
Stayed 1 night in Jan 2018
Response from Bee on 24 Jan,2018
Hello Frederikke. We are sorry you had some issues communicating with our staff during your stay. We are working on this matter by providing our staff with more formal training. Thank you Bee