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Very centrally located with lots of things to do. Hotel was quiet and a nice place to relax or get to a longboat to view the other islands. Less than 5 minutes from the pier.
Mary
Stayed 2 nights in May 2024
Response from Front Office Team on 3 May,2024
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6/10 Okay
Julia
25 Apr,2024
Liked: Staff & service
Julia
Stayed 2 nights in Jan 2024
Response from Front Office Team on 27 Apr,2024
Thank you for staying with us. We really appreciate your feedback.
6/10 Okay
IDAN
18 Apr,2024
The hotel is ok. But some issues: bed not comfortable- very very hard include the pillow. The room a little dated.. the hotel very secure and you fill very safe. Need approve with the hotel stuff.
IDAN
Stayed 2 nights in Apr 2024
Response from Front Office Team on 18 Apr,2024
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Property is dated. Plumbing not optimal, many mosquitoes in rooms. Breakfast ok. But great location minutes from ferry and mostly clean (give or take), would stay again.
Pamela
Stayed 2 nights in Apr 2024
Response from Front Office Team on 17 Apr,2024
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4/10 Poor
Zachary
16 Apr,2024
Zachary
Stayed 4 nights in Apr 2024
10/10 Excellent
Juan Jose
15 Apr,2024
Juan Jose
Stayed 2 nights in Apr 2024
10/10 Excellent
Jeffrey
Travelled with family
15 Apr,2024
Liked: Amenities
We’ve stayed here on two other occasions and will probably stay again. The only issue was there wasn’t any hot water for our shower.
Location is great. Breakfast is good.
Jeffrey
Stayed 4 nights in Apr 2024
Response from Front Office Team on 16 Apr,2024
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Location is perfect, breakfast is with a view every morning. Staff were friendly and always available. This was a lovely stay and we didnt want to leave!
Natalie
Stayed 2 nights in Apr 2024
Response from Front Office Team on 10 Apr,2024
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Very comfortable place close to everything. Excellent staff, and a nice quiet pool area.
Joan
Stayed 2 nights in Mar 2024
Response from Front Office Team on 18 Mar,2024
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8/10 Good
Julie
13 Mar,2024
Liked: Cleanliness, staff & service
Beautiful villa and fitted in with Thai surroundings.
However, breakfast time finishing at 10 when others are 11 is not great, nor was the checkout time of 11am.
Julie
Stayed 1 night in Mar 2024
Response from Front Office Team on 13 Mar,2024
Thank you for staying with us. We really appreciate your feedback and comments. Kindly be informed that 11 a.m. is the normal checkout time for hotels on Phi Phi Island.
6/10 Okay
Kumiko
Travelled with partner
13 Mar,2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I don’t know how the other hotels on the island compare, but this one is overdue for a renovation. $90 for the room isn’t justified due the basic maintenance that needs to be done. The shower is most in need of it. The shower head sprays sideways and the tile needs to be regrouted. There is not even a solid door to the bathroom to muffle the explosive diarrhea sounds you may have from food poisoning.
Kumiko
Stayed 2 nights in Mar 2024
Response from Front Office Team on 13 Mar,2024
Thank you for staying with us. We really appreciate your feedback and comments.
8/10 Good
Robert
Travelled with partner
7 Mar,2024
Liked: Cleanliness, amenities
While a little dated needs TLC but quiet and close to everything check in was after 2 though😟 price good
Robert
Stayed 2 nights in Mar 2024
Response from Front Office Team on 7 Mar,2024
Thank you for staying with us. We really appreciate your feedback and comments.
10/10 Excellent
Adam
6 Mar,2024
Adam
Stayed 4 nights in Feb 2024
Response from Front Office Team on 31 Mar,2024
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2/10 Terrible
Domenic
5 Mar,2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Domenic
Stayed 1 night in Feb 2024
8/10 Good
Olivia
Travelled with group
2 Mar,2024
Liked: Cleanliness, staff & service
The Phi phi banyan is in a prime location. Close to pier and restaurants/bars. Staff is excellent, super helpful and brought our bags to the pier for our ferry. They check your room for lose belongings before you leave and thank god they did! I left my AirPods in the room. Only comment is hotel is a bit outdated. No deadbolt on the doors and the AC was very loud.
Olivia
Stayed 1 night in Mar 2024
Response from Front Office Team on 2 Mar,2024
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6/10 Okay
James
Travelled with family
29 Feb,2024
Liked: Staff & service, amenities
Was a fantastic place. A little expensive
No tours offer via hotel but lot around
Pool had lots of chemical in it
Lots of cats
Good was ok. Staff was great and accommodating
James
Stayed 2 nights in Feb 2024
Response from Front Office Team on 29 Feb,2024
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The staff were friendly and helpful. Particularly with taking luggage to and from the pier. Location is great, close to pier but quiet. Room was spacious and clean, we liked the tradional style furnishings. Swimming pool was great. Its was good value for money considering its on the Phi Phi.Islands. 10/10 for lovely staff.
Susan
Stayed 2 nights in Feb 2024
Response from Front Office Team on 26 Feb,2024
Thank you for staying with us. We really appreciate your feedback and comments.
Thank you for staying with us. We really appreciate your feedback.
6/10 Okay
Ken
10 Feb,2024
Liked: Staff & service
Hotel location is beach front, but,,,
Our room was beside shimming pool and the first floor.
Noisy all night, and can’t sleep well.
Ken
Stayed 4 nights in Feb 2024
Response from Front Office Team on 12 Feb,2024
Thank you for staying with us. We really appreciate your feedback and comments.
6/10 Okay
Julia
Travelled with family
3 Feb,2024
Disliked: Cleanliness, amenities
3 stars only because the garden was beautiful, staff was kind and location was good. The rooms seemed dirty, in desperate need of basic updates, walls were paper thin (could hear everyone else all hours of the night), and it constantly smelled terrible (that could be a Phi Phi problem). If I can find another affordable option I wouldn’t likely stay there again.
Julia
Response from Front Office Team on 3 Feb,2024
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I stay here all the time. A nice, cosy, quiet hotel with BRILLIANT staff, and just lovely grounds at a reasonable price. Not too far from the pier, and far enough away from the party noise. I stay here regularly, and have just done almost two months. Worth it
Paul
Stayed 25 nights in Jan 2024
Response from Front Office Team on 31 Jan,2024
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I had been here 10 years ago. Back then it was OK. The hotel had really deteriorated since then. The rooms are well outdated. The beds are begging to be replaced and rooms serially need to be refurbished. The pool is small he only 6 sunbeds. The breakfast was very poor. Toaster broken down when I was here. I won’t be coming back.
Pedro
Stayed 3 nights in Jan 2024
Response from Front Office Team on 31 Jan,2024
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6/10 Okay
Kerrie, Whittier
Travelled with partner
25 Jan,2024
Very loud and touristy area.
Kerrie
Stayed 1 night in Jan 2024
Response from Front Office Team on 25 Jan,2024
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8/10 Good
Timothy Elias
22 Jan,2024
Liked: Cleanliness, staff & service, amenities
The fridge was very old and can see rust along the edges. Mosquitoes on the first night in the room. Overall the place felt alright but could do some refurbishing.
Timothy Elias
Stayed 2 nights in Jan 2024
Response from Front Office Team on 22 Jan,2024
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A great little spot to stay in Phi Phi in an area that’s quiet yet still perfectly located to pop into the hustle and bustle. Our room was large, spacious, and clean. The bed was a little on the firm side to say the least, but overall we really enjoyed our stay and would definitely come back!
Sarah
Stayed 3 nights in Jan 2024
Response from Front Office Team on 21 Jan,2024
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Amazing hotel in the heart of Koh Phi Phi. Beautiful environment and garden. Delicious buffet breakfast. Beautiful and spacious rooms. Nice gym and pool. However a bit noisy at night. Would definitely recommend
Katrina
Stayed 3 nights in Jan 2024
Response from Front Office Team on 18 Jan,2024
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Very clean. The garden is beautiful with many many very very nice bonsais. It is very close to the pier which is the only way to get to and out Phi Phi Island. The breakfast is so so.
Hongjian
Stayed 3 nights in Dec 2023
Response from Front Office Team on 24 Dec,2023
Thank you for staying with us. We really appreciate your feedback and comments.
Thank you for staying with us. We really appreciate your feedback and comments.
4/10 Poor
Donald, Toronto
Travelled with partner
5 Dec,2023
Liked: Staff & service
Disliked: Property conditions & facilities
The walls are paper thin, you easily can hear noise from rooms adjacent to you. The bed was extremely uncomfortable as well. Good spot if you’re backpacking but not if you’re looking for a relaxing stay. Nice pool but only 6 lounge chairs
Donald
Stayed 3 nights in Nov 2023
Response from Front Office Team on 5 Dec,2023
Thank you for staying with us. We really appreciate your feedback and comments.
Room in awful conditions, totally deteriorated, as soon you get in to the room, you can feel an strong mold and humidity smell.
House keeper just does the bed with out cleaning the bathroom or replenish toiletries.
It really doesn’t worth the money
Phi phi Banyan Tree is close to the ferry pier and in the heart of shopping/restaurant area. Friendly staff & clean rooms, id say the complimentary breakfast was only average.
David
Stayed 1 night in Nov 2023
Response from Front Office Team on 29 Nov,2023
Thank you for staying with us. We really appreciate your feedback and comments.
8/10 Good
Peter
Travelled with partner
27 Nov,2023
Liked: Amenities
It’s the third time we’ve stayed here, we love the breakfast area
Peter
Stayed 5 nights in Nov 2023
Response from Front Office Team on 29 Nov,2023
Thank you for staying with us. We really appreciate your feedback and comments.
Thank you for staying with us. We really appreciate your feedback and comments.
8/10 Good
Hannah
15 Nov,2023
Liked: Staff & service
The location of the property is it’s real selling point- it’s the perfect base to explore Phi Phi and book onto day trips/eat out and easily be in the center of bars/town within 5 mins walk. Rooms are nice but I agree with the other reviewers they look abit tired and staff clean with the doors open so it means it ends up being mosquito central in your room, we were bitten none stop while staying here which started to get really irritating by the end (I know it’s Thailand but this was our 4th hotel and by far the worst for bites). Pool only has 5 beds so you struggle to have a proper pool day if you can only perch on the wooden bench.
Would recommend to people who favour location & friendly helpful staff over a more luxurious room/facilities.
Hannah
Response from Front Office Team on 17 Nov,2023
Thank you for staying with us. We really appreciate your feedback and comments.
Très bruyant, chambre vielle (hôtel qui vieillit ma), 6 transats pour tout l'hôtel, petit déjeuner froid et retire les informations et plats à 9h30 aux petit déjeuner alors que celui-ci est prévu jusque 10h.
Personel de l'accueil correct et serviable.