Exterior

Reviews of Sunrise Tropical Resort

3.5 out of 5
Sunrise Tropical Resort
39 Moo 2, Railay Beach, Krabi, Krabi

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 272 reviews" "
Rating 8 - Good. 119 out of 272 reviews" "
Rating 6 - Okay. 31 out of 272 reviews" "
Rating 4 - Poor. 7 out of 272 reviews" "
Rating 2 - Terrible. 4 out of 272 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2020
Response from Sor on 16 Mar,2020
Thank you for sharing your experienced stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort and very nice staff, but on east side where there is not really a decent beach; beach is 10 minutes walk on the west side of the island
Stayed 3 nights in Mar 2020
Response from Sor on 15 Mar,2020
Thank you for sharing your experience stay with us.

8/10 Good

Sebastien

Liked: Cleanliness, staff & service
Overall good but...
Overall a good experience. The weak points are the condition of the room we were given. It was clean but the furniture and the entrance door really show their age. The water never really gets hot in the shower. Bed mattress is hard and not really comfy. The door was almost impossible to lock from the inside. Soundproofing is not good although we weren't bothered in the middle of the night. The strong points: the restaurant is really good and not expensive. The staff is nice and polite and tries their best to make you feel comfortable. There is also a nice little swimming pool for residents. So yes, a good experience overall but for a 3,5 stars hotel and the price you pay for it, you would expect better looking amenities.
Stayed 2 nights in Mar 2020
Response from Sor on 11 Mar,2020
Thank you for sharing your experience stay with us and we will take your comment to renovate our hotel to get better.

8/10 Good

Louis-Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Railay
Had a great stay, easy walk to beaches, n
Stayed 4 nights in Feb 2020
Response from Sor on 20 Feb,2020
Thnak you for your review and enjoined stay with us.

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities, room comfort
I change 3 room’s in 2 days . In the first room I didn’t have hot water and it wasn’t clean .in the 2 room it was very strong smell of mild
Stayed 2 nights in Feb 2020
Response from Sor on 14 Feb,2020
Thank you for your feedback and we all appreciated all the words and will bring your to improve our hotel to get better. We are really sorry for making you feel uncomfortable.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
We booked the junior villa for 5 nights following a hectic 10 days at the start to the trip. The room and hotel location were excellently situated and breakfast was good with plenty of options (including a few strange additions to a Western palette (curry, noodles etc)). The hotel offered a series of luxuries such as a four poster double bed, outside shower, daily beach towels and complimentary water. Easily reachable for Railay East Pier, walking street and the spectacular Railay West Beach. Would recommend without hesitation for anyone looking for a relaxing break in Railay.
Stayed 5 nights in Feb 2020
Response from Sor on 14 Feb,2020
Dear...Ashley, Thank you for your lovely review and we appreciated all the words and hope to welcome you to visit us again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are faultless and they go out of their way to make you feel welcome
Stayed 2 nights in Jan 2020
Response from Sor on 31 Jan,2020
Thank you for the nice review and we appreciated your kind message.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Sor on 30 Jan,2020
Thank you for the score review.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with a very warm welcome at check in. The room was very nice. Cozy, clean, spacious, and cute. There was a patio with comfy chairs and a table to hang out on. Inside there was a nice lounge chair and a window seat. Breakfast buffet was included with my room. I only stayed here for one day/night but hope to come back again and stay at the resort longer. Was able to store bags after check out, explore the area and be able to use a shower before heading to the airport. That was great. The staff was very nice, friendly, helpful, and accommodating. The location was very central and close to the main walking street with many bars, places to get food, shops. Great spot! I highly recommend!
Stayed 1 night in Jan 2020
Response from Sor on 28 Jan,2020
Thank you for you sweet message Orbitz , we kindly apprecited your review and we hope to have a chance to welcome you to visit our hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villas near the beach/pool were very noisy due to the constant motor boat traffic to/from the nearby pier. We asked to be moved further from the pier and found our villa in the garden to be much quieter.
Stayed 3 nights in Dec 2019
Response from Sor on 9 Jan,2020
Thank you for your feed back ,well acknowledged,please

8/10 Good

Melanie, Toronto

Travelled with family
Liked: Staff & service, amenities
When we arrivied we were given a room that looked nothing like the photos viewed on expedia that we used to book. Those are suites/premuim rooms which was not made clear therefore we were quite disappointed upon arriving. Further, twice the water stopped mid shower, the a/c vent was flithy, the light shades were cracked and damaged, there was a stale smell in the room and we were woken up by extremely loud music which went on until 1am. This is just not what we expected. There are a limited number of chairs/ umbrellas but the pool however the staff was accommodating in finding an sunbrella once seats became available. Once we relayed our disappointment to the staff - they upgraded us to a very nice suite. No complaints about the suite - it was lovely and fresh and clean and absolutely met our expectations. I would recommend booking a suite if you are going to stay at this property.
Stayed 3 nights in Dec 2019
Response from Cheeranan S on 5 Jan,2020
Dear. Melanie First of all, we thank you for choosing our resort while your spend holiday in Railay beach. All your feed back are value for us to upgrading and improving our facilities and service in the near future business. Many thanks again for your comment and we do apologize for the inconvenience hope we have another chance to serve you better on your next visit. Best regards Cheeranan S Reservation Department

6/10 Okay

Rachel

Liked: Staff & service, room comfort
Depends on the room you stay in
We stayed in 2 rooms the villa was great the standard room was not. The bathroom was tired with cracked tiles and not very clean
Stayed 1 night in Dec 2019
Response from Cheeranan S on 26 Dec,2019
Dear Rachel. Thank you for your feedback and I’m looking forward to having you again as a guest in our hotel. it is feedback like this that we learn from and use to improve

10/10 Excellent

Kat, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with amazing staff! It was beautiful and an easy walk to west Railey beach
Stayed 2 nights in Dec 2019
Response from Cheeranan S on 26 Dec,2019
Dear. Kat Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, although the bathroom could do with some renovations. And it would be nice if they put lights on the stairs so you could see at night! The staff was lovely. Pool was great. Breakfast was good. Other food was just OK. Our favorite restaurant by far was the Indian food on the west side. All the other restaurants around are just ok. Overall nice place if you want to lay by the pool & relax!
Stayed 4 nights in Nov 2019
Response from Cheeranan S on 15 Dec,2019
Dear. Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. It is feedback like this that we learn from and use to improve.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The location of this hotel and the Railey peninsula in general is amazing.Yes it does get busy on the two most scenic beaches,but its still worth staying for a few nights to explore the area.The staff were very nice,but the hotel could do with some updating.The pool area was quiet and i dont remember any noise from the longtail boats
Stayed 3 nights in Nov 2019
Response from Cheeranan S on 15 Dec,2019
Dear. Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Correct
The bed is really hard !!! the hotel is at east beach and you can’t swim so you need to walk. Is the hotel in Thailande that I pay the most expensive price and i don’t see the difference with the hotel that a pay 50$ CAD and i pay 125$
Stayed 1 night in Nov 2019
Response from Cheeranan S on 26 Dec,2019
Dear. Jessica Thank you for your review and for choosing our hotel and it is feedback like this that we learn from and use to improve.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location. The staff was extremely friendly and helpful. Would stay here again.
Stayed 3 nights in Oct 2019
Response from Cheeranan S on 15 Dec,2019
Dear. Guest Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Caitlin

Travelled with family
Liked: Cleanliness
Way overpriced for what it is. On the significantly less beautiful side of Railey Beach East, aloof staff (with exception of front desk, they were always helpful and kind), disappointing breakfast spread with lukewarm coffee. I think had it been priced more reasonably, all of this would have been insignificant but unfortunately, I can not recommend this
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Sunrise. Everything we experienced there - the room, amenities, facilities, service - were top notch. The staff were professional, friendly, and provided excellent assistance with any request. Breakfast was delicious. Top ratings well earned. It is a honeymoon-quality resort.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Sunrise Tropical. The staff were sweet, friendly, and accommodating. The room itself was beautiful and very comfortable, with air conditioning and a sea view terrace. The restaurant, lounge, and pool were all very comfortable and clean with great service as well. It’s located in a perfect spot, right next to the road that takes you to the most beautiful beaches on Railay West. Overall it was a great atmosphere for a relaxing vacation!
Stayed 2 nights in Aug 2019
Response from Cheeranan S on 2 Sept,2019
Dear. Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lush tropical gardens surround the Sunrise Tropical and its great pool. The staff are very friendly and helpful and every aspect of this property is first class. Our included breakfast offered a good choice of dishes and the special lunch menu is very tasty and good value for money. The Sunrise Tropical is close to the beautiful cave beach at Phranang Beach, the West Railay beach, restaurants at East and West Railay and Walking Street. Having the paid transfer from downtown Krabi to the Sunrise Tropical was a real bonus. The steps within the Tropical Villa plus would be the only problem we encounted. There are no floor markings so at night in the steps are invisible and could be dangerous. An added bonus were the Dusky Langur Monkeys which we around our villa. Non aggressive and
Stayed 3 nights in Jul 2019
Response from Cheeranan S on 5 Aug,2019
Dear.Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful place, and great location. Only gave average rating for condition since some construction was going on, which will likely be done in a couple weeks.
Stayed 2 nights in Jun 2019
Response from Cheeranan S on 28 Jun,2019
Dear.Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Cheeranan S on 20 Jun,2019
Dear. Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

TY, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 3 junior suites & we were given an upgrade to the executive suites. Bed was firm & very comfy. Would be good if pillows were more firm. Suites came with bath tub & an outdoor shower, which was unique. Location is great, immediately off the pier, and is within walking distance to anywhere. There was some renovation currently however it didnt disturb our stay at all. Overall, a fantastic stay!
Stayed 4 nights in May 2019
Response from Cheeranan S on 14 Jun,2019
Dear. Guest Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Sherry Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place! This is my second trip to this hotel and it will not be my last!
Stayed 3 nights in May 2019
Response from Cheeranan S on 14 Jun,2019
Dear. Sherry Lee Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the paradise
Good room, great breakfast and nice swimming pool. Staff very friendly and helpful. I would stay here again without any issue.
Stayed 4 nights in May 2019
Response from Cheeranan S on 26 May,2019
Dear.Julia Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm sure at its prime this hotel was amazing, it did however seem extremely tired and in need of a good clean (shower full of mould?!?). Best to review it by pros and cons... Pros: - great location, shops, massage placed etc right outside the front door. Beach 50metres down the Rd. - the pool is mind blowingly awesome!!! Had our kids, parents and grandparents occupied for days. - breakfast was great. Lots of food options - rooms with bunks great for our family of 4. Cons - rooms very tired. In need of much TLC - bathroom was filthy, mould a over the walls and shower curtain. - not cheap for standard of room We did however thoroughly enjoy our stay here. The pool more than makes up for the expense and standard of the rooms.
Stayed 5 nights in Apr 2019
Response from Cheeranan S on 26 May,2019
Dear. Guest Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is feedback like this that we learn from and use to improve. I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one bedroom villa was gorgeous, very spacious and quirky. A lovely outdoor covered shower, a nice bath, very comfortable king size bed. Lots of spaces where one could sit down, for example by the windows there is a little alcove where you can lie down. The provided us with all we needed, including beach towels, bath robes and drinking water every day. Breakfast was really nice and varied and they made eggs on the spot for you, including some delicious omelettes. The swimming pool is small but very well kept. In all our stay the only downside was that the WiFi connection wasn’t very good, but it really didn’t bother us as everything else was perfect!
Stayed 3 nights in Apr 2019
Response from Cheeranan S on 7 May,2019
Dear.Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Cheeranan S on 7 May,2019
Dear.Cindy Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bungalow was absolutely breathtaking and the whole resort was a tropical paradise. We decided to spoil ourselves here to cap off 3 weeks of backpacking and and it was heavenly. Exceptional stay!
Stayed 2 nights in Apr 2019
Response from Cheeranan S on 7 May,2019
Dear.Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff is wonderful. We thoroughly enjoyed our stay and hope to return.
Stayed 5 nights in Feb 2019
Response from Cheeranan S on 31 Mar,2019
Dear.Eric Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Rooms were spacious and well equipped. Staff were lovely. Restaurant food and breakfast were very good. Only complaint was that cleaning staff started too early (before 7) and we were woken more than once by their loud trollies trundling around..
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
I liked the fact that this property is very close to the beach, about 5-8 minutes walking. There is the quieter side and the party side. We stayed on the quieter side. The staff was excellent and friendly. We left our camera in the safe at the check in desk and they sent a water taxi to bring it to us before we headed to the airport. The rooms are spacious and clean. We did not like the food at the restaurant too much but that would not stop me from staying there again.
Stayed 1 night in Jan 2019
Response from Cheeranan S on 12 Feb,2019
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a relaxing paradise feel. Hotel room and property were very clean and staff are very friendly and accommodating to our needs and requests. Did not have any problems with mosquitoes or geckos. This place should definitely be on your list to stay. My kids even liked that they got to see a monitor lizard walking around the day we came. Wish I had booked more nights here!
Stayed 2 nights in Nov 2018
Response from Cheeranan S on 10 Dec,2018
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best regards Cheeranan S Reservation Department

6/10 Okay

Michael, London

Liked: Staff & service, room comfort
Perfectly fine but could be much better, especially for the price. Right beside the East pier (so handy if you're arriving from there). 5min walk from the West beach - contact hotel and ask for someone to help carry your luggage if required.
Stayed 1 night in Nov 2018
Response from Cheeranan S on 10 Dec,2018
Dear. Michael Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards Cheeranan S Reservation Department

10/10 Excellent

Lisa, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Sunrise Tropical for one night before moving on to Koh Phi Phi and we felt like it was a great hotel to stay at in order to catch the ferry the next morning. This hotel is on the east side of Railay and was very centrally located between all of the beaches, pier, and eating options. The pool is a little small and not much to brag about. Breakfast in the morning was great though and had a great selection of western and Thai food choices. They had coconut pancakes that were absolutely delicious. With the tide in, the view was great while enjoying breakfast. The rooms were clean and spacious and really had a luxurious feel. With the price, you can't go wrong here.
Stayed 1 night in Oct 2018
Response from Cheeranan S on 11 Nov,2018
Dear. Lisa Thank you for your review and I appreciate your positive feedback about our hotel and I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards The managements teams

6/10 Okay

SI ANN

Liked: Cleanliness, staff & service
The rain shower pressure is very weak , water was not warm , the technician came to repair but still doesn’t work ... At last I’d to wash at the bathtub but it’s very inconvenient & I’ve to hold the shower head constantly ! There’re a lot mosquitoes in the room , the repellent didn’t seem to work , I got bitten on my face & body , the management should do something about it !
Stayed 1 night in Oct 2018
Response from Cheeranan S on 8 Nov,2018
Dear Low Si Ann Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. While I wish,you had a better experience, it is feedback like this that we learn from and use to improve. All the best Cheeranan S Front Officer Manager

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
My husband and I only stayed here one night but it was a great stay! Having had a bit of a disaster in another hotel the night before, we walked up and down the strip looking for another hotel with good value for money and nice enough for our final night in Railay. Although not on Railay beach, this part of the island is quieter and breakfast overlooking the view was an experience! Not to mention the breakfast was by far the best we’d had on the island having stayed in another 4 star resort and a 2 star during our stay. I liked the location although there isn’t much of a beach to sit on if that’s your thing! The tide is in for much of the day and when it’s out it’s quite muddy and gravelly. But it’s only a 5 minute walk to Phranang beach (which was our favourite) and Railay beach (busy but beautiful). The swimming pool area was small but nice, the bedroom was large and had everything we needed and the staff were friendly and helpful. I would definitely recommend this hotel and would save your money booking somewhere on Railay beach itself as it is so much more expensive on the other side of the peninsular and such a short walk to get there, it’s also very busy. The east side is slightly quieter, with fewer boats leaving every minute. It isn’t as picturesque and is more suited to back backers with lots of bars, but as mentioned everything is such a short walk away. I would definitely recommend this hotel to couples and families!
Stayed 1 night in Nov 2018
Response from Cheeranan S on 7 Nov,2018
Dear.Christy Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best regards Cheeranan S Reservation Department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of the hotel was beautiful! Staff were courteous and had a great time there.
Stayed 3 nights in Oct 2018
Response from Cheeranan S on 26 Oct,2018
Dear.Guest Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018
Response from Cheeranan S on 26 Oct,2018
Dear.Ryan Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Anniina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for a couple
The resort and the room was better than in pictures. Nice location, pretty views and the room came with bathtub and private outside shower . Very nice getaway for a couple. Only negative thing I can think of was the poolside chairs that were kinda uncomfy but that was a small minus in an otherwise perfect experience.
Stayed 5 nights in Jul 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value stay in Railay.
Great place with a great location. Close to shops and restaurants, 5 min walk to West beach, 5 minute walk to caves, 5 minute walk to East beach. Internet connection annoying. Dops you ever 10 minutes and have to log back in ALL THE TIME.
Stayed 4 nights in Jun 2018

8/10 Good

Bryan

Liked: Cleanliness, staff & service, room comfort
Nice
Rooms are nice, pool is clean, but the grounds really need some updating. Also, this is not in a beach. It is oceanfront, but not inviting. Stay in West raillay beach for a beach.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few steps away from railay east
Literally first resort you see from the pier. Midpoint to phranang beach and railay west. Very strategic location. We stayed in tropical chalet triple room, which has a double bed and 2 single beds, with a balcony, bath tub, shower place, toilet. Super happy with the place that we've got. We were situated right in front of the pool so we got to see the pool view from our balcony while having beer. Breakfast was nice, good croissant, nice pancakes, and rice with choice of different sides, cornflakes. Provided: Shampoo, shower cap, towel, beach towel, bathrobe, hairdryer, drinking water, English tv channel.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located!
Great relaxing stay! Nice pool to cool off slightly! Seven minute walk to main beach however close to many restaurants and interesting shops!
Stayed 5 nights in Mar 2018

10/10 Excellent

hafizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
It was exceptional. Amenities was topped up daily without fail everyday without asking for it. Location is great and very clean area. Recommended to all!
Stayed 4 nights in Mar 2018

10/10 Excellent

Eric, Connecticut USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The Sunrise Tropical Resort was a very pleasant place to stay on Railay Beach. As long as your expectations are realistic with respect to Railay Beach, you will be satisfied with Sunrise Tropical Resort. Railay Beach does not have a lot to offer in terms of fine dining and nightclubs. It is relatively quiet. The scenary however is outstanding. Many of the visitors are interested in outdoor activities such as diving and rock climbing. Before making a reservation on Railay Beach, realize that it is only accessible via boat (only 10 minutes by longtail boat from Ao Nang). Most of the resorts on Railey are located on the Railay East beach. This is not a beach however. The beaches are on the west side of the penisula. There is floating dock on East Railay beach and this dock is used for logistical support of the town. At low tide (which goes way out), there is not much to see on East Railay beach aside from mud flats. We really enjoyed our stay at Tropical Sunrise. The staff was very supportive. The pool was very nice. We had one of the "beach front" villas that was quite comfortable. Walks to the west side beaches are only about 10 minutess. I really did not have a good understanding of the isolation of Ralaty beach when I reserved our rooom. That said, I would book a room at the Sunrise Resport again but make sure that I stayed there long enough to justify the inconvenience of getting to and getting off Railay with luggage.
Stayed 2 nights in Feb 2018