Mercure Krakow Stare Miasto (Old Town)

4.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Mercure Krakow Stare Miasto (Old Town)

Bar (on property)
Minibar, in-room safe, desk, blackout curtains
Front of property
Front of property
Minibar, in-room safe, desk, blackout curtains
In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Pet-friendly
The current price is S$149
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Privilege, Room, 1 Double Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Room, 1 Double Bed

9.8 out of 10
Exceptional
(56 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Near a train station, Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a walkable area in Kraków with good shopping. Kraków Barbican and Cloth Hall are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Dragon's Den and National Museum are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Map
Pawia 18 B, Kraków, 31154

What's nearby

  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 9 min walk - 0.8 km
  • Cloth Hall - 9 min walk - 0.8 km
  • Wawel Castle - 4 min drive - 2.4 km
  • Oskar Schindler Factory - 5 min drive - 3.1 km

Getting around

  • Kraków Główny Station - 9 min walk
  • Kurdwanów P+R Station - 10 min drive
  • Kraków (KRK-John Paul II - Balice) - 27 min drive

Restaurants

  • ‪Green Caffè Nero - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

Upscale eco-certified hotel near Kraków Barbican
Located close to St. Mary's Basilica and Main Market Square, Mercure Krakow Stare Miasto (Old Town) provides a shopping centre on-site, dry cleaning/laundry services and a bar. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and smoke-free property
  • A 24-hour front desk, a computer station and tour/ticket information
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 198 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 90 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 99 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: PLN 120 per day
  • Pet fee: PLN 90 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply

Property is also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Is Mercure Krakow Stare Miasto (Old Town) pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 90 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Krakow Stare Miasto (Old Town)?

As of 26 Sept, 2025, prices found for a 1-night stay for 2 adults at Mercure Krakow Stare Miasto (Old Town) on 26 Oct, 2025 start from S$148.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Krakow Stare Miasto (Old Town)?

Self-parking is available for PLN 120 per day.

What time is check-in at Mercure Krakow Stare Miasto (Old Town)?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Krakow Stare Miasto (Old Town)?

Checkout is at noon.

Does Mercure Krakow Stare Miasto (Old Town) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 100 per vehicle applies.

Where is Mercure Krakow Stare Miasto (Old Town) located?

Located in Kraków City Centre, this eco-certified hotel is within a 15-minute walk of Kraków Barbican, Main Market Square and St. Mary's Basilica. Cloth Hall and Wawel Castle are also within 1 mi (2 km). Kraków Główny Station is 9 minutes by foot.

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Reviews

Mercure Krakow Stare Miasto (Old Town) Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 826 out of 1007 reviews
Rating 8 - Good. 150 out of 1007 reviews
Rating 6 - Okay. 21 out of 1007 reviews
Rating 4 - Poor. 5 out of 1007 reviews
Rating 2 - Terrible. 5 out of 1007 reviews

Reviews

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a really good restaurant! Comfy beds, good location
Stayed 1 night in Sep 2025

8/10 Good

Manami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフもとてもフレンドリーで気持ちよく滞在できました。ショッピングモールと中央駅の目の前で、便利です。観光スポットまでも10分から20分歩きますが徒歩圏内。また利用したいです。
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were excellent! The front desk staff in particular went above and beyond assisting me in changing my room between a group tour and separate reservation, and then again when I extended my stay by one day. I would definitely stay here again when I return to Krakow.
Stayed 2 nights in Sep 2025

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Städtetrip sehr gute Lage.
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great place, great staff
Stayed 1 night in May 2025

10/10 Excellent

KAZUOMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff, lovely neat spacious room, very clean with fresh modern look and feel ✨️
Stayed 3 nights in Jun 2025

10/10 Excellent

MOISES KARIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo. Inmejorable ubicacion y super comodo.
Stayed 3 nights in May 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Had a lovely stay here , the hotel was absolutely beautiful , so local to everything and smelled amazing !
Stayed 3 nights in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfortable bed! Don’t have any issues. Would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We were concerned about the noise being in such a busy area but it was not an issue. Staff was amazingly courteous & helpful. Transportation was excellent! Close to the main station, a mall & pick/up point for tours. Will definitely return!
Stayed 2 nights in Aug 2025

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location (across the railway station and walking distance to old town). Wonderful breakfast buffet
Stayed 2 nights in Apr 2025

8/10 Good

Willi

Liked: Cleanliness, property conditions & facilities
Frühstück und Parkgebühr überteuert.
Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

Hotel was brilliant staff very friendly and helpful highly recommended and ideally situated location
Stayed 3 nights in Feb 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient to everything hotel. Good service.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient to the train and bus station as well as the old town.
Stayed 2 nights in Apr 2025

10/10 Excellent

HALINA

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to center!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!!!!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper buena ubicación y además buen servicio.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yatchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location in Krakow as close to airport and old town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, clean, friendly staff and only 10 minute walk to the main square. Would definitely recommend and will be staying there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amzing and very friendly staff and atmosphere. It's just what is needed to enjoy you stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Oya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok ilgili personel, güleryüzlü ve yardımsever yaklaşım çok iyiydi, oda temiz ve rahattı, çok memnun kaldım
Stayed 2 nights in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location for a transit passenger, next to Krakow Central station and an excellent shopping mall. A walking distance from a historical Old Town.
Stayed 1 night in May 2025