Ksour Holidays

The location was excellent. The room was adequate. The front desk staff was very helpful and friendly. The heated pool was closed for our entire stay. The elevators were the best I’ve ever experienced. Almost never had to wait. My one complaint was housekeeping. While they came daily and did ok making the beds, changing sheets, etc. they often didn’t take and replace dirty glasses, didn’t replenish the paper coffee cups and never replaced the plastic cups. The plastic bag for the ice bucket was never replaced. And the shampoo, conditioner and body was dispensers ran out of product and were never refilled. Another complaint is when checking in we were informed of a destination charge daily over and above what we had pre-paid. This needs to be reported in the listing by Expedia. All in all however it’s a good place to stay in San Francisco

Ok

The room was large, clean and comfortable. The staff were upon check in were very friendly and helpful. We were very happy with our stay

Exceptional breakfast !!! Very clean! Friendly and helpful staff. Would not hesitate to visit and stay here again! 5 stars!!

Staff was nice Clean room Hotel room was out dated Over all everything was good