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Overview of Sunway Resort Suite @ Lagoon & Pyramid

Guests rated this property 3.5/5 for cleanliness.

Explore the area

    Popular LocationSunway Pyramid Mall7 min walk
    Popular LocationShah Alam Stadium10 min drive
    Popular LocationUniversity of Malaya22 min drive
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)41 min drive

Choose dates to view prices

About this area

Petaling Jaya

Popular Location

What's nearby

  • Sunway Pyramid Mall - 7 min walk
  • Shah Alam Stadium - 10 min drive
  • University of Malaya - 22 min drive
  • Mid Valley Mega Mall - 24 min drive
  • 1 Utama - 24 min drive

Policies

3.3
5 - Excellent
7
4 - Good
12
3 - Okay
6
2 - Poor
3
1 - Terrible
6

3.5/5

Cleanliness

3.2/5

Staff & service

3.6/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Feb 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rude response and pictures shown were not the same
I did the biggest mistake of not reading the reviews of others. there are a few problems with this place: 1. we booked and paid for 3 persons and upon arriving, found that we were given only one queen size bed. we had to call and ask for a bed to be placed. Instead of being given a bed, we were only given a very thin mattress which was laid on the floor. 2.we complained about the aircon, and the response given were rude and unaccommodating. I have stayed at a few serviced apartments, both in Malaysia and abroad, but never been treated with such response. 3. we had to pay for parking which was very expensive. So, I would not recommend this place at all. Please look at others. I think cheaper places would have been even better than this. Truly a horrible experience.
Stayed 2 nights in Jan 2020