COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of The 12 Suite Empire Damansara

Photo gallery

Featured image
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

The 12 Suite Empire Damansara

3 out of 5

3.8/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationCurve Shopping Mall11 min walk
    Popular LocationKidZania15 min walk
    Popular LocationIkano Power Center17 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)47 min drive

Choose dates to view prices

King Studio

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

Deluxe Double Room

  • Sleeps 2
  • 2 Large Single Beds

Quadruple Room

  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

About this area

Petaling Jaya

The 12 Suite Empire Damansara is located in Petaling Jaya. 1 Utama and Publika Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Batu Caves and KLCC Park. KidZania and Berjaya Times Square are not to be missed.
Popular Location

What's nearby

  • Curve Shopping Mall - 11 min walk
  • KidZania - 15 min walk
  • Ikano Power Center - 17 min walk
  • 1 Utama - 6 min drive
  • Kota Damansara Community Forest Reserve - 8 min drive

Getting around

  • Taman Bahagia Station - 6 min drive
  • MRT Bandar Utama SBK09 - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive

Restaurants

  • Where to eat
  • Starbucks – Serves breakfast, lunch, dinner and light fare daily.
  • Zenjo (Japanese) – Sushi bar offering Japanese cuisine. Open daily.
  • Jekyll & Hyde (Italian) – Restaurant with a bar offering Italian cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • San Nae Deul (Korean) – Restaurant offering Korean cuisine. Serves brunch, lunch and dinner daily.

About this property

The 12 Suite Empire Damansara

3-star hotel near KidZania
Along with 8 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. Other amenities include 4 coffee shops/cafés, a 24-hour front desk and express check-in. All 13 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and electric kettles. Housekeeping is available on request.
The 12 Suite Empire Damansara offers 13 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • 8 restaurants and 4 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Languages spoken

  • Chinese
  • English
  • Malay

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Cleaning/housekeeping/linen fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property only accepts cash for all bookings and on-site payments

Property is also known as

The 12 Suite Empire Damansara Hotel
The 12 Suite Empire Damansara Petaling Jaya
The 12 Suite Empire Damansara Hotel Petaling Jaya

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 4 out of 11 reviews
5 - Excellent 36%
Rating 4 - Good. 3 out of 11 reviews
4 - Good 27%
Rating 3 - Okay. 3 out of 11 reviews
3 - Okay 27%
Rating 2 - Poor. 0 out of 11 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 11 reviews
1 - Terrible 9%

3.7/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Travelled with family
Disliked: Amenities
Need free parking assess
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment too
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spscious room. Convenient self check-in with locker password key.
Stayed 1 night in Dec 2019

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was not done with cleaning. Could find hairs on both beds left by previous guests. Toilet too, toilet roll was not changed can see it was used... aircon not working. No front desk staff can check with regards information. Text the number whom has sent regarding checked in details but no reply.... first time encountered and very bad experience with this hotel.
Stayed 1 night in Oct 2019

3/5 Okay

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Cleanliness In the room need to be improved . Found lots of hair on the floor and used tissue under the bed.
Stayed 2 nights in Oct 2019