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Guest reviews

4.0/5 Very Good
301 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Map

Explore the area

Popular LocationTaman Negara Tourist Information Center9 min walk
AirportTaman Negara (SXT)27 min drive
Popular LocationBukit Kuantan71 min drive

Choose dates to view prices

  • Family Chalet

    4/5 guest room rating

    Room amenities

    • 62 sq m
    • Sleeps 4
    More detailsFamily Chalet
  • One Bedroom Chalet

    4.3/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    More detailsOne Bedroom Chalet
  • Chalet Suite

    4/5 guest room rating

    Room amenities

    • 62 sq m
    • Sleeps 4
    More detailsChalet Suite

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kuala Tahan

Located in Kuala Tahan, Mutiara Taman Negara is near the boardwalk. The area's natural beauty can be seen at Taman Negara National Park and Taman Negara Tourist Information Center. Take the opportunity to explore the area for outdoor excitement like cave exploring.

Visit our Kuala Tahan travel guide
Map
Popular Location

What's nearby

  • Taman Negara Tourist Information Center - 9 min walk
  • Bukit Kuantan - 71 min drive

Restaurants

  • Where to eat
  • Seri Mutiara Restaurant – Garden-view restaurant with a bar. Serves breakfast, lunch and dinner, happy hour available.

About this property

Mutiara Taman Negara

3-star beach resort, walk to Taman Negara National Park
This resort features a restaurant, a bar/lounge and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 87 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as fridges and coffee makers. Other amenities available to guests include balconies, LCD TVs and room service.
Mutiara Taman Negara offers 87 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch and dinner
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge) up to 180 km

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Boat tours
  • Ecotours
  • Hiking/biking trails
  • Hunting

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Malay
  • Spanish

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 30-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and 5 PM

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Mutiara Taman Negara and receive a full refund?
Yes, Mutiara Taman Negara offers free cancellation on select room rates, because flexibility matters! Please refer to Mutiara Taman Negara cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mutiara Taman Negara?
As of 13 Jul,2020, prices found for a 1-night stay for 2 adults at Mutiara Taman Negara on 20 Jul,2020 start from SG$222, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mutiara Taman Negara?
Mutiara Taman Negara doesn't offer parking.
What time is check-in at this resort?
Check-in is from 3 PM to 5 PM.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this resort located?
Situated in Kuala Tahan, this beach resort is steps away from Taman Negara Tourist Information Center and Taman Negara National Park.

Guest reviews

Overall score and ratings for Mutiara Taman Negara

4.0
Very Good
5 - Excellent
80
4 - Good
149
3 - Okay
59
2 - Mediocre
11
1 - Poor
2
3.7
Cleanliness
4.1
Service and Staff
3.6
Amenities
3.7
Property condition

3/5

  • Disliked: Room comfort

Stayed 3 nights in Feb 2020

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In the jungle. Good excursions at very reasonable prices

Stayed 2 nights in Jan 2020

3/5

  • Liked: Staff & service
  • Disliked: Amenities

Food is bad despite the high price especially the buffet food. Rather cross the river for food which is cheaper and better

Stayed 3 nights in Oct 2019

2/5

  • Liked: Amenities
  • Disliked: Cleanliness, property conditions & facilities

The chalets are situated in rainforest which provides excellent birdwatching, the reason for our visit. However, the chalets were disappointing. The first chalet we were given had no running water and when we asked the reception staff for an alternative chalet, they said we couldn't have one! I asked to speak to the duty manager who moved us to another chalet straight away. However, they appear to have taken our desire for a shower rather literally as when it rained in the night we got soaked in our beds as the rain came through the roof.

Stayed 4 nights in Aug 2019