Residence Inn Cherating

3.0 star property
Comfortable hotel with 24-hour front desk and coffee shop/cafe

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September 2024

Photo gallery for Residence Inn Cherating

Terrace/patio
Lobby
Minibar, desk, iron/ironing board, rollaway beds
Reception
Bathroom

Reviews

7.2

Good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
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About the area

Map
Lot 826, Mukim Sungai Karang, Cherating, Pahang, 26080

What's nearby

  • Balok Beach - 5 min walk
  • Cherating River - 11 min walk
  • Cherating Beach - 18 min walk
  • Cherating Turtle Sanctuary - 4 min drive
  • Pantai Cherating - 6 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 47 min drive

Restaurants

  • ‪Reggae Bar Cherating River - ‬6 min walk
  • ‪Mackenzies Burger Stall Cherating - ‬1 min walk
  • ‪Warung Peladang, Nasi Dagang T-Ganu & Pisang Goreng - ‬3 min drive
  • ‪Loca Cafe Cherating - ‬10 min walk
  • ‪Intan Seafood Restaurant,Cherating - ‬17 min walk

About this property

Residence Inn Cherating

Property highlights
Take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services at Residence Inn Cherating. For some rest and relaxation, visit the hot tub. The on-site café, Paradise Cafe, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • Coffee/tea in reception, a 24-hour front desk and a TV in reception
Room features
All 138 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 28 for adults and MYR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Terrace
  • Paradise Cafe

Things to do

  • Children's pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 130.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 28.00 for adults and from MYR 18.00 for children
  • Airport shuttle fee: MYR 120.00 per vehicle (one-way)
  • Late check-out fee: MYR 130.00 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Residence Inn Cherating
Residence Cherating
Residence Inn Cherating Hotel Cherating
Residence Inn Cherating Hotel
Residence Inn Cherating Cherating
Residence Inn Cherating Hotel Cherating

Frequently asked questions

Does Residence Inn Cherating have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Residence Inn Cherating pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residence Inn Cherating?

Self-parking is free at this property.

What time is check-in at Residence Inn Cherating?

Check-in start time: 3 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Residence Inn Cherating?

Checkout is at noon. Late checkout is available for MYR 130.00 (subject to availability).

Does Residence Inn Cherating provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 120.00 per vehicle applies.

Where is Residence Inn Cherating located?

Situated near the beach, this hotel is within a 15-minute walk of Balok Beach, Limbong Art and Cherating River. Cherating Beach and Cherating Turtle Sanctuary are also within 2 miles (3 km).

Residence Inn Cherating Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 362 reviews" "
Rating 8 - Good. 157 out of 362 reviews" "
Rating 6 - Okay. 89 out of 362 reviews" "
Rating 4 - Poor. 38 out of 362 reviews" "
Rating 2 - Terrible. 14 out of 362 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Roslee

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed ☹️
✅ the pool ❌ the room is smelly, no one come to clean the room or at least collect the rubbish. ❌one if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it. ❌overpriced with below average services and room conditions.
Stayed 2 nights in Oct 2021

6/10 Okay

Goh

Business traveller
Disliked: Cleanliness, room comfort
Facepalm
The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
Mouldy ceiling
Mould
Mound
Stayed 1 night in Mar 2021

4/10 Poor

Izaha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Menyedihkan
1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun. 2) Bilik kotor berdebu.. 3) kettle pon dah berkarat heating coil. 4) Xberbaloi dgn harga
Stayed 1 night in Jan 2021

8/10 Good

Danial Sharif

Travelled with group
Liked: Staff & service, room comfort
Worth it!
Awesome
Stayed 1 night in Jan 2021

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Mohamad Zukiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Fae, Kuala lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No trash/plastic bag provided in both room and bathroom dustbin upon my stay
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Niza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Mahamod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Rosni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Aug 2020

6/10 Okay

Badrul, Kuala lumpur

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Old wing building in very very sad condition. Old & smelly toilet, exhaust fan not working in the toilet resulted uncomfortable smell. Boring tv channel. Less power-point-plug inside the room. Hard for charging. Old AC and not working properly. No iron/iron board provided. Hot water working fine. Last two year staying at new wing we got no issues. Nice pool for adult & children.
Stayed 1 night in Aug 2020

10/10 Excellent

Guest, KL Malaysia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Comfortable stay...the new block is clean and generally spacious. Near to nearby beach & food staff...The facilities is decent.
Stayed 2 nights in Mar 2020

8/10 Good

Nur Aini Mastura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 family vacation
Spacious even with extra bed in it. We stayed in the standard connecting room. Breakfast was good. Kids really enjoyed themselves at the pool - kids and adult 1.2m
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Short Vacay
Our twin sharing room is spotlessly clean & beds were comfy. Whereas the double bed queen room needed upgrading as its interior looked outdated and gloomy.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Juhairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Liany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
The swimming pool
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

HF

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we booked was very dirty. The aircond leaked and dust was everywhere. The bathroom was like a public toilet. I had to downgrade to another room only to get a better room and clean bathroom. They made the bed but my toddler can do it better. Not worth to pay RM300 for a big room but had to downgrade to get a cleaner room. Better to stay at nearby chalet instead.
Stayed 1 night in Oct 2019