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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.1/5 Very good
373 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Kitchen
Air conditioning
Laundry

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationThe Spring12 min walk
Popular LocationCity One Shopping Mall3 min drive
Popular LocationVivacity Megamall4 min drive
AirportKuching (KCH-Kuching Intl.)15 min drive

Choose dates to view prices

  • Executive Apartment, 1 King Bed, Accessible, Kitchen

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • 1 bedroom
    • City view
    • Sleeps 2
    More detailsExecutive Apartment, 1 King Bed, Accessible, Kitchen
  • Premier Studio, Accessible, Kitchen

    4.2/5 guest room rating

    Room amenities

    • 24 sq m
    • Studio
    • City view
    • Sleeps 2
    More detailsPremier Studio, Accessible, Kitchen
  • Executive Apartment, 2 Bedrooms, Accessible, Kitchen

    4.8/5 guest room rating

    Room amenities

    • 59 sq m
    • 2 bedrooms
    • City view
    • Sleeps 4
    More detailsExecutive Apartment, 2 Bedrooms, Accessible, Kitchen
  • Premier Apartment, 1 Queen Bed, Accessible, Kitchen

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • 1 bedroom
    • City view
    • Sleeps 2
    More detailsPremier Apartment, 1 Queen Bed, Accessible, Kitchen
  • Premier Apartment, 2 Bedrooms, Accessible, Kitchen

    5/5 guest room rating

    Room amenities

    • 58 sq m
    • 2 bedrooms
    • City view
    • Sleeps 4
    More detailsPremier Apartment, 2 Bedrooms, Accessible, Kitchen

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kuching

Located in Kuching, Citadines Uplands Kuching is connected to a shopping centre. Travellers who have shopping on the agenda can visit The Spring and Vivacity Megamall, while those looking for another kind of activity may want to check out Kuching Waterfront. Sultan Iskandar Planetarium and Golden Anniversary Bridge are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Our guests love the property's location for the sightseeing.

Visit our Kuching travel guide
Map
Popular Location

What's nearby

  • The Spring - 12 min walk
  • Sri Srinivasagar Kaliamman Temple - 2 min drive
  • City One Shopping Mall - 3 min drive
  • Kuching Civic Centre - 3 min drive
  • Vivacity Megamall - 4 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 15 min drive

About this property

Citadines Uplands Kuching

Aparthotel connected to a shopping centre in Kuching with free parking
This smoke-free aparthotel features an outdoor pool, a fitness centre and a business centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a meeting room, a children's pool and concierge services are on-site. Each apartment features a kitchen with a fridge and a microwave, plus complimentary wireless Internet access and a TV with satellite channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include an iPod dock and a DVD player.
Citadines Uplands Kuching offers 215 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens or kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Kuching aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Limited parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Family friendly

  • Children stay free
  • Children's pool

Kitchen

  • Fridge
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 21.20 for adults and MYR 21.20 for children
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 100.0 per night

Bathrooms

  • Shower only
  • Free toiletries
  • Slippers
  • Hairdryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • TV with satellite service
  • DVD player
  • iPod docking station

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)
  • 24-hour front desk

Location highlights

  • Connected to a shopping centre
  • Near the airport
  • Near outlet shopping

Things to do

  • Fitness centre

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 215 rooms
  • 8 floors

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 21.20 for adults and MYR 21.20 for children (approximately)
  • Airport shuttle fee: MYR 15 per person (one-way)
  • Airport shuttle fee per child: MYR 15.00
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available through room service
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Citadines Uplands Kuching and receive a full refund?
Yes, Citadines Uplands Kuching offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Uplands Kuching cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 15 per person, one-way, applies.
Where is this property located?
Situated near the airport, this aparthotel is within 3 miles (5 km) of The Spring, Vivacity Megamall and Kuching Waterfront. City One Shopping Mall and Sri Srinivasagar Kaliamman Temple are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Citadines Uplands Kuching

4.1
Very good
5 - Excellent
133
4 - Good
172
3 - Okay
53
2 - Mediocre
8
1 - Poor
7
4.2
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.1
Property condition

1/5

  • Disliked: Staff & service, amenities

service is not good

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2020

    2/5

      The unit we stay toilet bowl not properly secured to the floor. This caused it move around. Overall, cleanliness of common area need to improve.

      Stayed 5 nights in Dec 2019