Kusumi Plateau

Very quiet, nice service.

We had the chance to stay at this hotel just days after it opened, and it was a great experience. The hotel was clean, as you would expect when it’s brand new. The breakfast was a highlight, especially the freshly squeezed orange juice - it was delicious. The staff were all friendly and helpful, making us feel very welcome from the moment we arrived. Our room had plenty of space, easily accommodating four large luggage bags without feeling cramped. Overall, it was a great stay, and we’d definitely recommend it.

It was a little bit of an exploration finding the hotel using Google map. The small gym was cleaned and air-conditioned on the 2nd floor. The laundry and dryer were a little pricy compared to other hotel chain but that could be because of the area. The front desk service were excellent! The rooms were cleaned and simple for a maximum of 2 per room. The areas of improvements are as followed: 1. Welcome coins for refreshments should not only be per occupants but also per night of stay. 2. It would have been nice that the coupons/ discounts we also applicable for breakfast and not just cafe time or dinner. 3. French cuisine dinner were more eye stimulating and tailored for adults than teens or family. 4. Allow restaurant meals to be serviced to rooms. 5. Accurate billing from the restaurant - the error was caught upon check-out.