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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Guest reviews

3.8/5 Good
25 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning


Explore the area

Popular LocationNijō Castle2 min drive
Popular LocationToei Kyoto Studio Park3 min drive
Popular LocationShijo Omiya4 min drive
AirportOsaka (ITM-Itami)57 min drive

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  • Double Room

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsDouble Room
  • Large Double Room

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsLarge Double Room
  • Basic Double Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    More detailsBasic Double Room, 1 Queen Bed

About this area


Located in Kyoto's Central Kyoto neighbourhood, Ostay Hotel Kyoto Nijo-jo castle is near a train station. Nijō Castle and Kyoto Imperial Palace are notable landmarks, and travellers looking to shop may want to visit Nishiki Market and Kawaramachi. Check out an event or a game at Kyoto Racecourse, and consider making time for Toei Kyoto Studio Park, a top attraction not to be missed. Our guests appreciate the hotel's convenience for public transport: Emmachi Station is 4 minutes by foot and Nishioji Oike Station is 12 minutes.

Visit our Kyoto travel guide
Popular Location

What's nearby

  • Nijō Castle - 2 min drive
  • Toei Kyoto Studio Park - 3 min drive
  • Kinkaku-ji - 4 min drive
  • Shijo Omiya - 4 min drive
  • Kyoto Imperial Palace - 5 min drive

Getting around

  • Emmachi Station - 4 min walk
  • Kitano-Hakubaicho Station - 15 min walk
  • Osaka (ITM-Itami) - 57 min drive

About this property

Ostay Hotel Kyoto Nijo-jo castle

Kyoto hotel in Central Kyoto, near Nijō Castle
Along with laundry facilities, this smoke-free hotel has multilingual staff and free WiFi in public areas. All 12 rooms provide conveniences such as sofa beds and fridges, plus free WiFi and microwaves. Separate bathtubs and showers, electric kettles and hairdryers are among the other amenities available to guests. Limited housekeeping is available.
Ostay Hotel Kyoto Nijo-jo castle offers 12 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Fridges and microwaves are provided.

Bathrooms include a separate bath and shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Guest services

  • Housekeeping (limited)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean


  • Terrace


  • Smoke-free property

Room amenities


  • Air conditioning
  • Sofa bed


  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Food and drink

  • Electric kettle
  • Microwave
  • Fridge


  • Slippers



Check-in between 4 PM and midnight
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective from 1 October 2018. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Ostay Hotel Kyoto Nijo-jo castle pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Ostay Hotel Kyoto Nijo-jo castle doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 4 PM to midnight.
What time is check-out at this hotel?
Checkout is at 10 AM.
Where is this property located?
Located in Central Kyoto, this hotel is within 2 miles (3 km) of Kitano Tenmangū, Nijō Castle and Shijo Omiya. Toei Kyoto Studio Park and Kinkaku-ji are also within 2 miles (3 km). Emmachi Station is only a 4-minute walk and Nishioji Oike Station is 12 minutes.

Guest reviews

Overall score and ratings for Ostay Hotel Kyoto Nijo-jo castle

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service
Ok for the money

A well appointed and spacious hotel, but weirdly it has no staff on check-in. To make it more confusing, the check in machine was not working and I didn’t receive my email to tell me my room number before I arrived. Make sure you get that. Fortunately we bumped into the housekeeper who was cleaning our room, but if we hadn’t met him, I would have been worried. The hotel was reasonably clean - although the floor needed hoovering - and was in a good location. It was very cheap and a big room for the money. Easy to get around Kyoto on the JR lines from here, too.

5/5 Excellent

Spacious like a small apt.

Not fancy but very comfortable, perfect for us! The lobby is really small, but lots of information posted. This place is more for the self-sufficient type of people. We really enjoyed our stay here.

Pros: Like an apt. with kitchen and plenty of room. Everything super clean and new. One router for whole room, so the wifi was great!

Cons: We were lucky in that we brought plastic utensils, but it would be nice to have something besides just chopsticks.

Location: Great location, close to eats, grocery store, drug store, 7-11, JR train station and bus stops

Stayed 2 nights in Mar 2018

4/5 Good

  • Liked: Cleanliness, room comfort
Nice location,near to enmachi station

The room space is good ,easy check in . There are convenience store nearby.

Stayed 2 nights in Mar 2018


  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities
Good location but average

A lot of amenities weren’t available during our stay. Cold draft from window about the bed which made the room cold even with the heater on as there was no shade to cover it. Front desk only manned sometimes. Very noisy outside. Instructions to the hotel were sent in Japanese, requested English twice with no response, had to call on arrival to get directions. Heater worked well when we figured out how to use it, clear instructions aren’t given. No utensils apart from two bowls, two cups and chopsticks, nothing for foreigner visitors to use if they can’t use chopsticks. Pillows were very flat and uncomfortable for your neck and there weren’t any spares in the room. View from the balcony was pretty. Location is great as it’s only a few minutes walk from bus terminal and train station, restaurants are close as well as 7/11 and pharmacy. Our stay wasn’t terrible but wasn’t the greatest either. Wifi was easy to connect and was reliable.

Stayed 4 nights in Feb 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, walking distance to Enmachi station

Large room with fridge, coffee maker and kettle, some kitchen supplies, large kitchen sink, clothes washer in bathroom, shower with small tub, free bike rentals with damage deposit that gets returned after you are finished using the bikes. The front desk is there from 9 am to 6pm. Housekeeping only after the third or fourth day. If you want new towels, bedding, you are charged. There are 4 floors. An elevator is available to use. Close to Enmachi station and easy to find.

Stayed 2 nights in Aug 2017