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"A premier hotel right at the Kumamoto Station. I have stayed here many times, and enjoyed it very much each time. It's a ways from the other bustling areas, but the tram is very convenient. The station complex and the shopping center where the hotel is located are themselves self-sufficient."

"Nice size room"

"Clean and comfortable room, very good location"

"Room are clean with amenities available at most of the time "

"Clean and comfortable"

"Everything was great! We loved all the amenities such as free ice cream, Yakult, laundry and more. The staff was very kind and helpful. The eight private onsen were also all amazing although at time there was a long wait for them. "

"Spacious traditional family room + bathroom. Breakfast was wonderful. Location is perfect, easy access to local bus and train. Excellent experience, highly recommend!"

"Clean room ,great meal"

"Everything was great except the slow elevators and crowds at the lobby. Got to be patient waiting for the elevators. "