Hotels near La Laguna Regional Museum

"I booked this for 10 days for a child that needed brain surgery. Her surgery was cancelled and the hotel and Expedia both refused to cancel. No one stayed in the room. I have stayed in this hotel numerous times. I have always had a very nice stay here. The staff here have always been very nice in the past. Probably I need to re-evaluate my choices."

"I would definitely recommend this hotel."

"Este hotel ya debería estar cerrado para ser remodelado. Es un fraude para el huésped pues sus imágenes muestran limpieza y habitaciones en buenas condiciones lo cual no es cierto, ni siquiera en el área ejecutiva..el primer piso esta prácticamente abandonado, las alfombras parece que no les ha pasado una aspiradora en años, no habia papel de baño,mucho menos botellas de agua, sábanas y cortinas arrugadas , cojines sucios, toallas super viejas, nejas y deshilachadas, y se respira polvo, y aun asi se atreven a asignarte habitación en esa área. Tras reclamar me pasaron al área ejecutiva, la habitación mejoró en limpieza y afortunadamente ya no habia alfombra pero aun asi el piso en área común se veia muy socio. De nueva cuenta sábanas arrugadas , no olían limpio, toallas vieja, lámpara de escritorio rota y sin silla, tampoco habia botellas de agua y tuve que pedir rollo de papel para baño porque tampoco había. En fin , una pesadilla, lamentablemente llegué muy noche a hacer el check in y a esa hora ya era complicado salirme con mi niña pequeña a buscar otra opción de hotel en la ciudad."

"The check in process was just good. The location was good too, but it was too close to a tire shop which was super noisy. The room was spacious, but lacked coat hangers, no hair dryer, no phone to call front desk and when I talked to front desk about an issue, their solution was to move you to a different room. The maids were always talking super laud outside the halls, kids were running on the hallways. In five nights that I was there, I didn’t get a good night sleep. There was even an incident when I wanted to just take a short nap but I wasn’t able because a staff was working right outside my room (using a hammer). In addition, the hotel turned off the water and didn’t even made an effort to let me know that there was NO WATER!!!!!! Again, no way to communicate with front desk!!!!! Breakfast was just ok. Over all I wouldn’t recommend this hotel to anyone!!!! It was a horrible experience!!!!"

"Highly recommend"

"Breakfast good but not buffet and not much variety but ok "

"I had no hot water for 4 of the 6 days I stayed, only worked the first morning after the day of my check in. The front door looks so unsafe as it's just a regular door than anyone could break into. I was given 2 towels and 2 toilet paper rolls for the week. The bathroom and room had an overall smell. With no windows up open it's basically like staying at a hostel with cold water for showers. "

"This Hotel is Lying On Complementary Breakfast, It's Just A Coffee And Bread, Nothing else... The Room Very Uncomfortable, Too Small, The Restroom Way Too Small... NOT Recommended For Large People... You Can't Even Wipe Your A$$. Very Bad Hotel..."

"Estuvo bien todo perfecto solo que llevaba Amis niños y le hace falta un candado más arriba en la puerta para evitar que los niños puedan abrirla"