- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings about this hotel
It was lovely hotel and the reception staffs are very kind and helpful for organising our tours and setting up mobile phones. However, we left our document bag at the hotel that contains a passport and credit cards and cash and other important paper documents. We realised that we left it at the hotel 3 hours after we checked out. We called the hotel asking for our document bag, but they could not find it anymore, so we lost it. We are very sure that we left it at the hotel, but they didn't take responsibility for losing our document bag, but instead they doubted we left it somewhere else...
Stayed 2 nights in Dec 2019