"The property is incredible - breathtaking views and stunning building. Good facilities. Great food and activities. The wine tour was excellent.
But unfortunately the service levels are not up to what you would expect from a 5* Property with this price tag. The staff are earnest and trying their best but training feels very lacking for what this place is trying to achieve.
For example, we ordered tea - it took 20 mins to arrive and when it arrived it was only half a cup… and when we asked for more hot water the waiter did not understand and walked away without resolution… so I had to go to our room to fill up the water.
There’s currently building works going on at the property and directly outside our room the works were exposed in a way that really affected the view.
The volume of service errors here just added up to mean that as it stands I could not recommend a trip to this place and would not return - which I am very sad to say.
Hopefully the service will improve in the future so that this place can live up to the potential it really does have."
Yes, there are holiday rentals close to the most popular sights in La Platina, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in La Platina?
While exploring the area, visit the sights like San Vicente Square, Plaza de San Fernando and Millahue Valley. In the wider area, you’ll find Viña Vik and TreMonte Winery / Vina TreMonte.
What’s a holiday rental in La Platina like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in La Platina. Holiday rentals feature extras such as WiFi and washers and dryers so you'll be comfy for your stay. If you're concerned about a sanitised environment, a holiday rental can offer a sense of security away from shared hotel lifts and busy front desks while still allowing you a great travel experience. You'll also find more space in a holiday rental than in a hotel, which makes a holiday rental an attractive choice for a family trip or a small group gathering.
Go further with the Expedia app
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
Scan the QR code with your device camera and download our app