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Reviews of Hyatt Place Lake Mary/Orlando North

3 out of 5
Hyatt Place Lake Mary/Orlando North
1255 S International Pkwy, Lake Mary, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1005 reviews" "
Rating 8 - Good. 232 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in super late due to our flight the host was friendly and greeted us with a smile and was quick to get us in our room.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in May 2024

10/10 Excellent

Sarah, Mount Dora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the room was very clean.
Stayed 2 nights in Apr 2024
Response from Edwin on 30 Apr,2024
Thank you so much for staying with us. We hope to see you again soon!

6/10 Okay

Jennifer

Travelled with partner
Overall the corridors should be cleaned more often especially the removal of the trash. Came in around 12am two nights from a gathering, all the trash can outside & inside were spilling out trash, there was no available parking spots. We had to park with approval in the employee of the month spot or park it on the curve which we were not comfortable with. Room restroom should be detailed cleaned or renovated. The rest of the room was descent.
Stayed 3 nights in Apr 2024
Response from Front Office Supervisor on 29 Apr,2024
Hello Jennifer,Thank you for letting us know about your stay. You have brought forth some good information and they will be addressed with the proper departments. We do hope that this stay does not deter you from choosing us for your next stay. We greatly appreciate your feedback.

8/10 Good

sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was extremely close to the venue that I was attending for a wedding. Staff was friendly and helpful. The room was clean and breakfast was good.
Stayed 2 nights in Apr 2024
Response from Zaae - Front Office Supervisor on 29 Apr,2024
Hello Sandy,Thank you for this wonderful review. We're so happy to have provided a great stay for you!

4/10 Poor

Mani

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bathroom tiles were broken, sofa bed is not very comfortable , rooms need to be renovated , it did not look like a Hyatt property at all. Wont stay here again
Stayed 2 nights in Apr 2024
Response from Zaae - Front Office Supervisor on 30 Apr,2024
Hello Mani,We appreciate you taking the time to let us know about your stay. We value your feedback and will address your concerns within our next team meeting.We hope to serve you again.

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hyatt Place Hotel is a very nice hotel and their customer services are wonderful as well. I really enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from Zaae - Front Office Supervisor on 24 Apr,2024
Hello Cassandra,I would like to thank you for taking the time to leave this review. Our goal is always to make sure our guest feel welcomed and comfortable. We do hope that you choose us for your next travel!

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness
The hotel was older, not as modern and not as clean. The food options were limited as well, didn’t have things on the menu I asked for and was told because the menu was old.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient easy to find and lots of places to eat around it
Stayed 1 night in Apr 2024
Response from Edwin on 30 Apr,2024
Thank you so much for staying with us. We hope to see you again soon!

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, efficient, very clean room
Stayed 1 night in Apr 2024
Response from Zaae - Front Desk Supervisor on 20 Apr,2024
First and foremost thank you for taking the time to let us know of your stay! Our goal is always to make sure your stay is great! We hope to see you again soon!

6/10 Okay

shane r

Travelled with family
Disliked: Amenities
No microwave in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Apr 2024
Response from Edwin on 30 Apr,2024
Thank you so much for staying with us. We hope to see you again soon!

8/10 Good

Jackie

Business traveller
Crowded plot no vending machine I found for drinks
Stayed 1 night in Apr 2024

10/10 Excellent

AUGUSTA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room layout. comfortable with many options. Availability of breakfast and the variety was great.
Stayed 2 nights in Apr 2024
Response from Edwin on 30 Apr,2024
Thank you so much for staying with us. We hope to see you again soon!

10/10 Excellent

james, Belchertown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Edwin on 30 Apr,2024
Thank you so much for staying with us. We hope to see you again soon!

8/10 Good

Ms.T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean room
Stayed 1 night in Apr 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay. Good location. Rooms clean. Staff nice
Stayed 1 night in Apr 2024

10/10 Excellent

Mujtaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel. Staff is friendly. Room was clean and spacious. Breakfast was good. We had no issues.
Stayed 2 nights in Apr 2024

10/10 Excellent

Savanah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andy De Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in! Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Stacey

Stayed 2 nights in Apr 2024

8/10 Good

Inocensio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Warner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Apr 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing It’s just a very well run operation
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pleased with my stay here. Great room, breakfast and staff.
Stayed 1 night in Apr 2024

8/10 Good

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfy! The staff was quick and friendly and the area was nice. The pool was clean but not heated so the kids didn’t get to enjoy it. The rooms were clean and smelled fresh upon entry.
Stayed 1 night in Apr 2024

10/10 Excellent

Mayra E

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Well maintained and clean. Pet friendly but you have to pay a daily fee. Only disappointment was that the hot tub was out of service the entire stay.
Stayed 2 nights in Mar 2024

6/10 Okay

Shabrina

Stayed 1 night in Mar 2024

6/10 Okay

Eden

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was ok at best. Smell like smoke and carpet was very stained and dirty.
Stayed 1 night in Mar 2024

8/10 Good

Rick, ROANAKE

The reason for this visit was somber. It filled the need for my family and me to perform what we needed to accomplish what our purpose was on this visit, as it was convenient to the beginning of our task. I’m not sure if I received the military discount that is offered by the company website. I’ll have to check my receipt again, as it should be listed on the receipt.
Stayed 1 night in Mar 2024

10/10 Excellent

Jorden

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt place in Lake Mary, was very quiet, easy access to the hotel. Parking lot had a lot of parking spots. Staff were very friendly and always nice no matter the time of day or night. Breakfast both days we stayed was awesome a lot of options to choose from.
Stayed 2 nights in Mar 2024

6/10 Okay

Brandi - Leigh

Travelled with family and small children
Liked: Staff & service
It was okay for a one night stay with kids. Beds were not very comfortable so not sure we could have done another night. The staff was very friendly and accommodating.
Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet. Convenient and near the Stanford airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Stayed 3 nights in Mar 2024
Response from Edwin on 30 Apr,2024
Thank you so much for staying with us. We hope to see you again soon!

6/10 Okay

Krystal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

sau yan

Stayed 1 night in Mar 2024

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area not far from Sanford airport
Stayed 4 nights in Mar 2024

10/10 Excellent

Carole

Liked: Staff & service, property conditions & facilities
Staff at desk particularly helpful. Amelia at the desk was extremely helpful in helping us do our boarding passes. She was most pleasant and is an asset to your organization.
Stayed 2 nights in Mar 2024

6/10 Okay

Lita

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
close to walgreens & a great restaurant
Stayed 4 nights in Jan 2024

6/10 Okay

Horacio

Liked: Cleanliness, property conditions & facilities
Living Room Sofa uncomfortable Table with only one “desk chair” Cleaning ladies very nice
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean property, with a small lounge, delicious breakfast, with nice amenities. Felt very safe, easy access to I4 and 417!
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and comfortable hotel conveniently off I-4. Staff very courteous and pleasant. I would definitely stay here again
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy, chambersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Not much in terms of dining at the hotel
Stayed 1 night in Feb 2024

8/10 Good

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Stayed 1 night in Feb 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024