Hotels near Lakes Mall

"Good"

"Clean room, great staff"

"The breakfast was served fresh and good."

"We just need a place to sleep. The property was sufficient for our needs."

"The state of the Hotel is horrendous. Room conditions need major attention from updates to cleaning. The hotel is not sound proof at all. You can hear everything from the connecting rooms and hallways. In addition the windows offer no sound proofing either. Everything from the parking lot below can be heard. One of our rooms booked the sink was damaged and actually had a section of the counter missing. To coffee machines can not be used because they don't not have the pod holder in any of them. They offered only toilet paper and shampoo in room had to ask for rest. Hotel also smells of pot and smoke. I do not recommend and wish I could get our money back. Non of us where able to get more than 3 hours of broken sleep. The place is very run down. The staff are inattentive and more focused of chatting among themselves. This property does not meet expectations of Expedia experience."

"I am BEYOND DISGUSTED w/ my experience at this hotel.From the moment I arrived, it was clear that this establishment has ZERO REGARD for basic human decency, let alone ADA federal accommodations! I was traveling w/ my disabled child,while trying to check in-the front desk clerk, RACHEL, is disgustingly more RUDE and DISMISSIVE.She remained on her phone the ENTIRE time, did NOT acknowledge me- had the audacity to make disrespectful comments about my child’s disability. That alone was unacceptable—but it got WORSE! She then informed me that my deposit would be $200 instead of the standard $100, strongly insinuating that it was because of my son’s disability.That is BLATANT DISCRIMINATION. There is no justification for treating a guest differently based on a disability, and it is a direct violation of ADA protections! I had already requested ADA accommodations in advance- not only were they not honored, but I was met with hostility and disrespect instead. I did not feel safe, welcomed, or respected in any way. I refused to stay and immediately requested a refund which was denied! To make matters even worse,the property itself felt unsafe.The parking lot was filled with people loitering in their vehicles, openly smoking what appeared to be illegal substances.There were even raccoons gathering near the room doors and entrances, which is both unsanitary and alarming.The hotel may be located right off the highway, but it sits in a dark poorly lit area that feels genuinely unsafe"

"There was no airport shuttle. Food in restaurant wasn’t that great. Room was comfortable. Netflix sign in was great. "

"good"

"This should not be called a resort,nothing resort of it. It’s also run down and needs a refresh. The staff was friendly and helpful. Our tv did not work in our room so they had to switch it from another room. "