Lalla Takarkoust Resorts

"We really enjoyed our holiday at this 5 Star Luxury Gramtahouse Villa Hotel. The Hotel is very clean and new towels and new carpets throughout. 24/7 Room Service with Free Drinks and transport. "

"Great location and amazing staff the property is beautiful and well taken care of my Only complaint was the bed was very hard and uncomfortable. "

"No fridge in room. Pool is misleading somewhat. Reception is somewhat helpful. Very close to train station. Short taxi to Medina Room was next to road which is very noisy. "

"Very nice staff. Rooms are comfortable and clean. "

"-"

"Communication with hotel very poor. Sent messages via Expedia and email before arrival and received no response. There is no hotel shuttle, they will send you a taxi and will charge you higher rate. Much cheaper and faster to get an uber. The service in the hotel is pretty average or below average. There is only one or two people that were really outstanding, real shame, below expectations. "

"The staff are so friendly and considerate. Room was a great size with great facilities and spotlessly clean. The pool area was lovely and staff to bring you drinks and food were very helpful."

"Close to the Jamaa el Fna square- a short walk from the square leads to the hotel. The reception is on the right immediately on entering the premises through a nice wooden door. The receptionist welcomed me in on opening the door. From the reception the hotel opens to 3 indoor courtyards accessed on different levels by a staircase. The rooms are on the edge of each courtyard. My room was spotless, 2 single beds, a small seating area, built in wardrobe space and nice washroom and toilet, lastly a decent sized shower room- lots of hot water "

"I was insulted by the pool staff. The supervisor was unapologetic. I raised this with front desk management and I was offered an apology. I am extremely disappointed and flabbergasted with the action of one particular accor hotel staff and his supervisor. Unfortunately I did not get their names but I did raise this with hotel management. There was no indication that they addressed the issue"