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Hotel Zhero - Ischgl/Kappl

5.0 star property
Luxurious ski hotel with full-service spa

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Photo gallery for Hotel Zhero - Ischgl/Kappl

View from room
Exterior
Indoor pool
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Parking included
  • Room service
  • Pool
  • Bar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 Single Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Single Bed

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Kitchen
Flat-screen TV
3 bedrooms
Blackout curtains
Premium bedding
  • Sleeps 7
  • 3 King Beds

View all photos for Superior Suite (Junior)

1 bedroom, premium bedding, minibar, in-room safe

Superior Suite (Junior)

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (Suite Minotti)

Fireplace

Penthouse (Suite Minotti)

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Kitchen
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Junior)

Flat-screen TV

Deluxe Suite (Junior)

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse (Suite COCO)

1 bedroom, premium bedding, minibar, in-room safe

Penthouse (Suite COCO)

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Kitchen
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite (Junior)

1 bedroom, premium bedding, minibar, in-room safe

Classic Suite (Junior)

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Triple

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Triple

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Wiese 687, Kappl, Tirol, 6555

What's nearby

  • Dias Cable Car - 2 min drive - 1.5 km
  • Ski Lift A3 Fimbabahn - 9 min drive - 8.1 km
  • Silvretta Cable Car - 9 min drive - 8.5 km
  • Alblitt Ski Lift - 11 min drive - 2.8 km
  • Gongall Ski Lift - 14 min drive - 3.2 km

Getting around

  • Landeck-Zams Station - 27 min drive
  • Innsbruck (INN-Kranebitten) - 72 min drive

Restaurants

  • ‪Schatzi Bar - ‬7 min drive
  • ‪Freeride - ‬7 min drive
  • ‪Nikis Stadl - ‬7 min drive
  • ‪Bar Feuer & Eis - ‬4 min drive
  • ‪Hansl's Tenne - ‬18 min walk

About this property

Hotel Zhero - Ischgl/Kappl

Luxury boutique hotel in the mountains
Take advantage of shopping on-site, dry cleaning/laundry services and a fireplace in reception at Hotel Zhero - Ischgl/Kappl. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Treat yourself to a massage, a body treatment or a facial at the on-site spa. The on-site restaurant, The Saint, offers breakfast and dinner. Enjoy the gym, as well as activities such as ice skating. Free in-room WiFi is available to all guests, along with a bar and a steam room.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free local area shuttle and tennis courts
  • An electric car charging station, supervised childcare (surcharge) and concierge services
Room features
All 79 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as separate sitting areas and bathrobes.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, free infant beds and heating

Languages

English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free ski shuttle
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Minotti Lounge
  • The Saint

Things to do

  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • In the mountains

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 01 May and 27 November.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way)
  • Valet parking fee: EUR 16 per night
  • Pet fee: EUR 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Zhero
Hotel Zhero Ischgl
Hotel Zhero Ischgl Kappl
Zhero Hotel
Zhero Ischgl
Zhero Ischgl Kappl
Hotel Zhero Ischgl/Kappl Kappl
Hotel Zhero Ischgl/Kappl
Zhero Ischgl/Kappl Kappl
Zhero Ischgl/Kappl
Zhero Ischgl Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel
Hotel Zhero - Ischgl/Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel Kappl

Frequently asked questions

Does Hotel Zhero - Ischgl/Kappl have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Zhero - Ischgl/Kappl pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per night.

How much is parking at Hotel Zhero - Ischgl/Kappl?

Self-parking is free at this property.

What time is check-in at Hotel Zhero - Ischgl/Kappl?

Check-in start time: 3:30 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Zhero - Ischgl/Kappl?

Checkout is at 11:30 AM.

Does Hotel Zhero - Ischgl/Kappl provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 175 per vehicle applies.

Where is Hotel Zhero - Ischgl/Kappl located?

Conveniently near to skiing facilities, this Kappl hotel is located in the mountains within 3 miles (5 km) of Dias Cable Car, Alblitt Ski Lift and Alblittbahn. Mardina Ski Lift and Gongall Ski Lift are also within 3 miles (5 km).

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Hotel Zhero - Ischgl/Kappl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 127 reviews
Rating 8 - Good. 32 out of 127 reviews
Rating 6 - Okay. 11 out of 127 reviews
Rating 4 - Poor. 6 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Casilda

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Trato horrible

El personal es malísimo, y no te hacen la vida agradable. Estuvimos esperando al transfer del hotel en la estación de esquí más de una hora. Estaba nuestro cuarto de baño y sucio. En el spa comida tirada sin recoger. No alquiléis material de esquí en el hotel es caro y de mala calidad
Stayed 4 nights in Feb 2025

8/10 Good

mechtild

Liked: Cleanliness, staff & service
Sehr düsteres Interieur . Unbequeme Einrichtung im Speisesaal. Weiche Betten
Stayed 4 nights in Feb 2025

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for high end ski holiday
Stayed 4 nights in Feb 2025

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Carina

Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen sehr angenehmen Aufenthalt. Tolles Hotel und Service. Gute Lage zwischen 2 Skigebieten.
Stayed 4 nights in Feb 2024

2/10 Terrible

Dominika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welkom from Oscar, Janine and the other colleagues! Great service from A - Z, the shuttle service from the hotel to Ischgl was perfect and we enjoyed all facilities (swimming, sauna, steam bath etc..) Definitely we want to come back very soon!
Stayed 3 nights in Feb 2024

8/10 Good

Andrei

Liked: Cleanliness, amenities, property conditions & facilities
Der Aufenthalt war herrlich. Manchmal gab es Probleme mit dem Shuttle, aber der Rest war in Ordnung.
Stayed 3 nights in Feb 2024

6/10 Okay

Bjarne

Liked: Cleanliness, room comfort
Disliked: Staff & service

Durchwachsener Aufenthalt

Unser Gesamteindruck vom Hotel war anfangs recht gut, leider wurde unser Aufenthalt durch den Service sehr getrübt. Sowohl ein älterer grauhaariger Ober, welcher uns beim Abendessen und Frühstück mehr als unfreundlich entgegentrat als auch der Shuttleservice lies zu wünschen übrig. Durch Kreislaufprobleme von einem unserer Mitreisenden bat ich den Shuttlefahrer rechts ranzufahren, welcher mich daraufhin anschrie und fragte, wie ich mir das vorstellen würde und wo er parken solle. Die Situation zog sich dann über knapp 5 Minuten und versetzte unsere gesamte Gruppe in vollkommene Fassungslosigkeit. Wir haben leider noch weitere Punkte auf unserer Liste, jedoch waren die beiden obigen Situationen ausreichend, dass wir höchstwahrscheinlich nicht wiederkommen werden. Abschließend möchte ich jedoch noch sagen, dass manchmal das Verhalten weniger die gute Leistung anderer zunichtemachen kann. Der Doorman Oskar macht einen super Job und wusste sich immer richtig zu verhalten. Auch wusste er über jeden einzelnen Gast bei egal was Bescheid. Wer welche Zimmernummer hatte, welches Auto zu wem gehörte und das ohne eine zusätzliche Information von unserer Seite. Durchaus ein Glücksgriff, von dem sich ein Großteil des Personals etwas abgucken könnte.
Stayed 4 nights in Jan 2024

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Zhero Hotel for 20 days on a long ski vacation with my 16-year old son. The hotel is nice and with great facilities. The staff was always smiling and attentive. The breakfast had everything you would expect, and more. Service always great. Dinner was sophisticated. Menus were elaborate 5 course, where one could appreciate an effort to provide something special. Sometimes dinner felt too long, but overall it was great. Many great ski centers are nearby.
Stayed 18 nights in Dec 2023

10/10 Excellent

Adrian

Stayed 1 night in Dec 2023

10/10 Excellent

Mirjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Tobias

Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes Hotel. Das Essen war sehr gut und das Personal sehr nett und aufmerksam. Ich würde jederzeit wieder in dieses Hotel!
Stayed 4 nights in Apr 2023

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Mitarbeiter waren super freundlich und der schuttl war einzigartig; Frühstück hervorragend und schwimmbad super( warm und eine gute länge zum richig schwimmen) allso gesamt hat alles super gepasst! lg. josef hirzinger
Stayed 1 night in Apr 2023

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles super, gerne wieder.
Stayed 2 nights in Apr 2023

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kommen wieder
Stayed 2 nights in Mar 2023

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Geir Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vaule for money

Great service and a very nice hotel. Short distance to Ischgl by free shuttle.
Stayed 4 nights in Feb 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man kommt dort an & man kann direkt entspannen! Alles wird einem abgenommen. Das Essen ist einfach perfekt, der Service ist super (Oskar bleibt in Erinnerung!!) & die Zimmer sind sauber und gemütlich.
Stayed 3 nights in Feb 2023