2/10 Terrible
Sang yong
16 Oct,2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sang yong
Stayed 5 nights in Oct 2018
Lao Cai Royal Hotel
4.0 star property
Hotel connected to a shopping center in Lao Cai with full-service spa
Choose dates to view prices
Photo gallery for Lao Cai Royal Hotel
Reviews
2.0
Popular amenities
- PoolPool
- SpaSpa
- Free WiFiFree WiFi
- Parking includedParking included
- GymGym
- LaundryLaundry
The price is S$36
S$36
includes taxes & fees
20 May - 21 May
Explore the area
So 86, Duong Duyen Hai, Phuong Duyen Hai, Lao Cai
- Hekou Customs Site13 min walk
- Den Mau Temple3 min drive
- China-Vietnam Border Crossing3 min drive
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Room options
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
- 40 sq m
- Mountain view
- Sleeps 2
- 1 King Bed
View all photos for Triple Room
Triple Room
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
- 45 sq m
- Mountain view
- Sleeps 3
- 3 Single Beds
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About the area
Lao Cai
Located in Lao Cai, Lao Cai Royal Hotel is connected to a shopping center. Hekou Customs Site and Head Office against Flood, Hekou are local landmarks, and some of the area's activities can be experienced at Cable Car Station Sapa and Silver Waterfall.
What's nearby
- Thuy Hoa Park - 13 min walk
- Hekou Customs Site - 13 min walk
- Den Mau Temple - 3 min drive
- China-Vietnam Border Crossing - 3 min drive
- Sapa Lake - 31 min drive
Getting around
- Lao Cai Train Station - 8 min drive
Restaurants
- Thắng Cố Mường Khương A Quành A Đây Rồi Chính Hắn Đây - 3 min drive
- Cơm bình dân Ngũ Vị - 3 min drive
- Vit Quyen - 3 min drive
- Quán cafe Khánh Ly - 15 min walk
- Dê Chiến Vân - 4 min drive
About this property
Lao Cai Royal Hotel
Upscale hotel connected to a shopping centre
You can look forward to a nightclub, a poolside bar and a free daily manager's reception at Lao Cai Royal Hotel. Treat yourself to reflexology or a hot stone massage at the on-site spa. Enjoy the 24-hour gym, as well as activities such as snorkelling. Free in-room WiFi is available to all guests, along with a terrace and a shopping centre on-site.
Other perks at this hotel include:
- An indoor pool and an outdoor pool
- Free self-parking and valet parking
- Limo/town car service, a free bus station shuttle and free bike hire
- Massage treatment rooms, a living plant wall and a gift shop
Room features
All 96 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
- Baby baths, children's dinnerware and childcare services
- Reusable coffee/tea filters and LED light bulbs
- Bathrooms with eco-friendly toiletries and deep-soaking baths
- Wardrobes/cupboards, separate dining areas and mini fridges
Languages
Chinese (Mandarin), English, Vietnamese
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Train station shuttle on request
- Free bus station shuttle
- Shopping centre shuttle (surcharge)
- Limo/town car service
- Free self parking on site
- Free covered valet parking on site
- Wheelchair-accessible parking available
- Onsite parking options include a carport
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
- Snack bar/deli
Things to do
- 24-hour gym
- Bicycle cleaning area
- Bicycle repair station
- Bicycle storage
- Billiards/pool table
- Children's pool
- Free bicycle rentals
- Full-service spa
- Indoor pool
- Karaoke
- Nightclub
- Outdoor pool
- Pachinko
- Sauna
- Shopping centre
- Snorkelling
Family friendly
- Baby bath
- Children's dinnerware
- Children's pool
- In-room babysitting
- Indoor pool
- Laundry facilities
- Mini-fridge
- Outdoor pool
- Separate in-room dining area
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Gift shop/newsstand
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets on request
- Change of towels on request
- Daily housekeeping
- Dry cleaning/laundry service
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 6,458 square feet of conference space
- Computer station
Outdoors
- Barbecue grill
- Firepit
- Garden
- Japanese garden
- On the riverwalk
- Outdoor furniture
- Terrace
Full-service spa
- 2 treatment rooms
- Couples treatment rooms
- Hot stone massages
- Prenatal massages
- Reflexology
- Sauna
- Separate men/women areas in public bath
- Spa open daily
- Spa tub
- Steam room
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Doorbell and phone notification
- Handrails in stairways
- Lift
- Phone accessibility kit
- Sign language-capable staff
- Stair-free path to entrance
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs on site
More
- 10 floors
- Building
- Built in 2016
- Designated smoking areas (fines apply)
- Living plant wall
Room amenities
Bedroom
- Blackout drapes
- Hypo-allergenic bedding
- Memory foam mattress
- Premium bedding
Bathroom
- Deep soaking bathtub
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Slippers
- Towels
Entertainment
- 46-inch flat-screen TV with premium satellite channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Cookware, dishware, and utensils
- Electric kettle
- Free bottled water
- Mini-fridge
- Minibar
- Restaurant dining guides
- Separate dining area
More
- Air conditioning
- Desk
- Eco-friendly toiletries
- Heating
- Laptop workspace
- LED lighting
- Reusable coffee/tea filters
- Safe
- Soundproofed rooms
Policies
Check-in
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: VND 500000 per person
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: VND 1500000 per vehicle (one-way, maximum occupancy 1)
- Airport shuttle fee per child: VND 700000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Property is also known as
Lao Cai Royal
Lao Cai Royal Hotel Hotel
Lao Cai Royal Hotel Lao Cai
Lao Cai Royal Hotel Hotel Lao Cai
Frequently asked questions
Does Lao Cai Royal Hotel have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
How much does it cost to stay at Lao Cai Royal Hotel?
As of 12 May,2024, prices found for a 1-night stay for 2 adults at Lao Cai Royal Hotel on 20 May,2024 start from S$35.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Lao Cai Royal Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Lao Cai Royal Hotel?
Self-parking and valet parking are free at this property.
Does Lao Cai Royal Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Lao Cai Royal Hotel Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
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Rating 2 - Terrible. 1 out of 1 reviews" "
2 - Terrible
1
4.0/10
Cleanliness
2.0/10
Staff & service
4.0/10
Property conditions & facilities