Lao Cai Holidays

Like most places in Vietnam, maintenance is a bit of an issue. However, breakfast was great and staff were truly helpful and friendly. Rooms were comfortable and clean. Hotel was very close to shops, restaurants, Train Street and the lake.

The Oriental Jade was our home for five nights in the most exciting part of Hanoi. It was lovely to walk back in after a day out exploring the bustle of the Old Quarter and be greeted by a front desk staff that genuinely was happy to see us and also interested if we had had a good time in their lovely city. We travel often, and when we can, stay in 5 star hotels. As we drove away to the airport (in a car provided gratis by the hotel), we both remarked that we may just have experienced the finest service we’ve ever received. Two weeks later, and neither of us has come up with a single flaw. Kudos to management and each and every one of the staff we interacted with. Really exceptional. Thank you again.

호텔 위치나 전반적 직원들의 친절도 및 청결함은 만족스러웠음. 다만 이 호텔의 가장 단점은 그 나라 관광객들이 꽤 옴....가족단위 관광객들도 많음. 그래서 진짜 애들이 뛰어다니고...꽥꽥거리고... 그 나라 관광객들은 특히 문도 쾅쾅 목소리도 크고 최악이었음...ㅠ 호텔의 잘못은 아니지만 서양인들은 다 조용하고 좋은데 중동쪽 가족단위나 그 나라 관광객 가족단위들은 시끄럽고....어쨌든 덕분에 방을 두번이나 바꿈..ㅎ

We had 2 connected rooms for our family of 5. The rooms were immaculate; excellent breakfast; very friendly and helpful staff