We totally get it — sometimes life doesn’t go according to plan. If you’ve locked in a Lao Cai holiday package and have to amend or cancel it, we’re here to help. It’s always worth taking a look at our Customer Service Portal
first for information. But in general, if you’ve booked your package in the last 24 hours, you may be able to change your itinerary free of charge. If it’s more than 24 hours, your airline, hotel or car rental company may impose a fee.