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Reviews of Drury Inn & Suites Las Cruces

3 out of 5
Drury Inn & Suites Las Cruces
1631 Hickory Loop, Las Cruces, NM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1002 reviews" "
Rating 8 - Good. 174 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eloy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Karla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely nice and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall goof
Stayed 2 nights in May 2024

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice staff, breakfast was great.
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking area. Staff was very nice.
Stayed 1 night in May 2024

10/10 Excellent

Randall

Travelled with partner
Receptionist was willing to let us check in about 45mins before the stated time. Claire was very informative about the amenities included and worked to locate a room that made my sleep disorder a non- issue. Greatly appreciated. I am a member of the “Drury Club” and always enjoy the various locations I stay at. Headed to the Drury on Price Road in Chandler, Az tomorrow…always a pleasure!
Stayed 1 night in Apr 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem with the property was the noise level. The side of the building facing I-10 was very noisy. They need to invest in better windows.
Stayed 1 night in Apr 2024

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stay in the Drurys before and ALWAYS great. This one was the same great place
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Na
Stayed 1 night in Apr 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Janice

We love staying here!
Stayed 1 night in Apr 2024

10/10 Excellent

tom

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of this hotel! Plus it excepts pets and the staff are super friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! The staff are the best I’ve encountered. Tyler at the front desk made me feel welcome after a long day of travel. I didn’t catch the name of the food and beverage employee but he was also exceptionally friendly catering to my allergen needs. Complimentary drinks and dinner on select days add to the value of Drury; but make no mistake-at this location it’s the employees who make this a best in class place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Loved the balcony. Could use a nice seating area outside with some umbrellas.
Stayed 2 nights in Apr 2024

10/10 Excellent

Erik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at a Drury Inn, and what a great experience!! We were looking forward to the offered breakfast but were most pleasantly surprised at the evening Kick Back food and mingling invitation. Just what we needed after a day of snacking on the road. We will make the Drury Inn a regular stop!!
Stayed 1 night in Apr 2024

10/10 Excellent

Emmit

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in four different hotels in four nights. This was definitely the best.
Stayed 1 night in Apr 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very professional, property was clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 1-10, good choose of nearby restaurants. Arrived in time to enjoy afternoon drinks and snacks. We felt very welcomed!
Stayed 1 night in Apr 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The suites are spacious with full size refrigerators but miniature microwaves. Everything was very nice except that the entire hotel is a bit dated and in need of updating.
Stayed 1 night in Apr 2024

4/10 Poor

Jamie

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Melinna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean easy access to the I-10 friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Ismary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family and pets
Stayed 1 night in Mar 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Mar 2024

2/10 Terrible

Erica

Stayed 1 night in Mar 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024

8/10 Good

Pascale, Katy

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Liked: Amenities
Clean room and staffs are attentive.
Stayed 1 night in Feb 2024

2/10 Terrible

MIGUEL

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never staying again in this property. I have never been racially profiled until I stayed here. The receptionist was racist, she decided to close out the pool because supposedly a white couple stated that the kids were running and jumping all over the place. We were in the pool for almost 2-3 hours with no complaints until this couple complained and brain washed this receptionist. She kicked us out in a very rude manner that even the kids felt bad and were asking questions about race that they shouldnt be. Very bad place. For reference I stayed there 2/24-2/25
Stayed 1 night in Feb 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy stay
Room was not the usual Drury type. We were on the 1st flloor and could hear every door opening and closing along with noises from above and next door. The room was clean and beds comfortable, but it was difficult to rest with all the noise all night long.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Disliked: Room comfort
Beds were way too hard and pillows flat.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark, Urbandale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, evening meal was very good and truly an amazing breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Bethany

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness, staff & service
Room did not have toiletries or good streaming.
Stayed 1 night in Feb 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was just an overnight stay with the family. This place was pet trendy and the staff was amazing.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Caitlin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. We love the kickback hour! They have a great pool and nice rooms. Our kids love this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

pam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with drury. Fantastic staff and lots of really good free dinner (unexpected but big plus)
Stayed 2 nights in Feb 2024

10/10 Excellent

Lydia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice hotel clean Staff were super friendly
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convienant location off freeway. Very clean and great staff
Stayed 1 night in Feb 2024

8/10 Good

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Las Cruces New Mexico
Excellent stay in las cruces. Easy access off of I10. Friendly and efficient staff. Clean and comfortable room. Classic hotel. Oncluded breakfast was excellent. Good value for money
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024