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"We were there for Valentines weekend and we were amazed at the beauty, the top tier service and the food! Everything was beyond our expectations! The pool was amazing! The couples massage package left us completely in Zen mode! This has become our favorite getaway! We will be back soon! "

"Absolutely extraordinary venue with spectacular views from every corner. The hotel was very clean and well maintained. We took a room for 2 adults and 1 child. It was plenty large with freshly supplied towels everyday. I didn’t get the purpose of the small pool in our balcony as we barely used it. But we definitely enjoyed the main pool and the beach pool. The food was amazing. Definitely loved trying out the local food and the seafood. The wellness centre was also wonderful. Loved taking some of their sessions. Also tried out the spa and that was wonderful. A shout out to the wonderful staff serving and cleaning and advising guests of the facilities and events for each day and you definitely know this place caters to families as it has a good kids’ menu and a children’s activity centre - El Conuco - the lovely Yine does a lovely Cassava workshop. She went above and beyond keeping our little one occupied with activities schedule. Special mention to our ambassador Rafaela and Amstar Berny Green who organised our tours to Limon and Los Haitisses. "

"This resort stands out as the premier budget-friendly option in the Cibao zone, particularly for families. While it offers high-end dining and exceptional staff service, the aging accommodations are a notable contrast to the high quality of the amenities. Key Highlights: Family & Kids: The resort excels with a dedicated kids' club featuring GPS safety trackers and a passionate staff. The water park and pool "bubble parties" are major highlights, though management should consider adding safety barriers on curved slides and a snack station near the gym area. Dining: Food quality is impressive for the price point. The buffet is well-organized, and the à la carte options—specifically the Greek and Rodizio restaurants—provide a high-end culinary experience. Amenities & Staff: The staff across all departments (drivers, servers, and entertainment) are supportive and professional. The beach at Portillo remains a top-tier feature for its calm, pristine waters. Areas for Improvement: The rooms are the primary drawback; they are functional (hot water and comfortable beds) but look dated and are prone to maintenance issues like AC leaks. Additionally, guests should be aware that on-site convenience stores carry high markups. Verdict: Highly recommended for families or groups seeking a cost-effective, high-service escape in Samaná, provided you prioritize amenities and location over modern room decor."

"habitación como en instalaciones del hotel "

"The rooms, while spacious, seem average at best. There is too much moisture inside and when you turn the AC on, it gets very sticky and humid. The property as such is very well located with great beach access and the pools are excellent. Food was very good too with great selection in the menu."

"Yes "

"Breakfast was delicious with lots of options to choose from. The room was beautiful, very clean and the decor was so natural and lovely to see. The grounds were immaculate, the pools with all the natural rock was stunning and the pool table was a great added touch. The staff were so friendly, polite and knowledgeable that we never felt that we were just guests to them. Highly recommend if you are looking for a romantic get away or just want to get away to relax and recharge. "

"Yes and everything was nice and professional "

"Very good"