On the beach, white sand, sun-loungers, beach towels

Reviews of Hotel Atlantis

3.5 out of 5
Hotel Atlantis
Playa Bonita, Las Terrenas, Samana

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 150 reviews" "
Rating 8 - Good. 45 out of 150 reviews" "
Rating 6 - Okay. 12 out of 150 reviews" "
Rating 4 - Poor. 1 out of 150 reviews" "
Rating 2 - Terrible. 0 out of 150 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Vinicio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atlantis is great choice for Playa Bonita. The hotel is in this boardwalk that extends from end to end of the beach. The ocean in front of the hotel can be a bit rough but a short walk will get you to calmer waters. The room was nice and spacious, well stocked. The staff is super friendly and very helpful. My only gripe is that the WiFi is not great and cellphone reception can be spotty inside the room. The continental breakfast is very basic but they tell you ahead of time so can’t complain and the chinola juice was great. Overall I’d recommend the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a little piece of heaven. The staff was so hospitable and welcoming. Shout out to Alex
Stayed 2 nights in Apr 2024

10/10 Excellent

ARMANDO JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

John, apo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Reynaldo

Stayed 2 nights in Jan 2024

10/10 Excellent

Sanjana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. The rooms are cute , clean and comfortable. The hotel is right on the beach and is connected to other restaurants n bar through a walkable path that follows the beach line . We loved our stay here!
Stayed 1 night in Nov 2023

10/10 Excellent

Serapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise awaits
This is the place to be if you want beauty, peace and quiet and romance. Off the beaten path, but with 5 to 6 restaurants within walking distance, including the hotel restaurant, this the place to be if you cane to seim in the pcean and rest by the beach. Really the R and R vacation. Most beautiful veach ive ever been to. Take a left on the besch and walk, far, to playa coson and restaurant Lyis. Soend sunday night at Soho right next door, for sunday night movies. Ho yo Moskito if you ever get bored and want a little more action. Walk or drive toward town and stop at Bodega for craft beer and great snacks you may be homesick fir.
Stayed 11 nights in Aug 2023

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach and awesome food!
Stayed 1 night in Aug 2023

8/10 Good

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The beach and the Restaurant.
Stayed 1 night in Jul 2023

10/10 Excellent

DORALUZ, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place súper cling
Stayed 3 nights in Jul 2023

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was spacious, the beach right on the hotel was great for kids, shallow and clean. Great stay for a family vacation
Stayed 2 nights in Jul 2023

6/10 Okay

Laurence

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and location. Best part in the area there is no vendors trying to sell you whatever every two minutes. Beautiful hotel and beaches
Stayed 1 night in Jun 2023

6/10 Okay

ANASTASIA

Travelled with family
Disliked: Property conditions & facilities
Very small bed in room Hong Kong and bad bathtub condition in room Granada
Stayed 2 nights in May 2023

10/10 Excellent

Johannes

Stayed 3 nights in May 2023

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no tv….wifi signal not strong and steady…. very quiet….no music…this place is like a library…we had to walk to another hotel for a festive atmosphere
Stayed 2 nights in May 2023

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars!
Absolutely stunning. The architecture is incredible. Food amazing. Staff top notch. The location is beyond ideal.
Stayed 1 night in Mar 2023

10/10 Excellent

georganne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a dreamy boutique hotel on one of the most beautiful beaches in the Caribbean. Walk to restaurants or be content with the fabulous French restaurant on site. Loved everything about it.
Stayed 7 nights in Mar 2023

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique darling cozy place with fabulous friendly staff
Stayed 7 nights in Jan 2023

10/10 Excellent

Orfa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel/location. Great staff.
Stayed 5 nights in Dec 2022

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022

4/10 Poor

Aleida

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Overpriced and poor service
Will never stay here again. Very disappointed with everything.the price for the room was very expensive via hotel.com Morning waitress and waiters have poor listening skills. Overpriced and poor service.
Stayed 5 nights in Nov 2022

8/10 Good

Thais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the food was delicious.
Stayed 2 nights in Nov 2022

10/10 Excellent

Asfaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 1 night in Sep 2022

8/10 Good

Cristina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and nice. My first stay will not be the last one. I am going back next month! Perfect place to rest and relax with a book facing the ocean. The food is excellent with its french flare. Totally recommended!!
Stayed 3 nights in Jun 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a relaxing spot where I could unwind and enjoy the beach. This place checked all my boxes. The hotel is charming, peaceful, and perfect if you want a weekend getaway. The staff was super attentive and nice. I will definitely come back.
Stayed 3 nights in May 2022

8/10 Good

Eugenio J

Stayed 2 nights in May 2022

10/10 Excellent

Robert, PEMBROKE PINES

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atlantis is my favorite place to stay while in Las Terrenas, it never fails to impress me, love this place and the staff is superb...
Stayed 1 night in May 2022

8/10 Good

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanness and food quality
Stayed 3 nights in Apr 2022
Response from alondra on 5 May,2022
muchas gracias

10/10 Excellent

Ioannis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, clean rooms, nice food, on beach , safe
Stayed 3 nights in Mar 2022

10/10 Excellent

Thailania

Stayed 4 nights in Mar 2022

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave away room.
The accommodation was acceptable. We arrived at midnight due to flights from the US being delayed and the hotel clerk stayed up for us to let us in our room. Extremely nice. On site Parking easy. We were disappointed however that they gave our ocean view room that we booked away. Not sure how one would guarantee room preference booked. So after a long night we didn’t wake up to the beautiful Seaview. That was disappointing. Breakfast sliced bread not very good, but maybe good for DR and we were just not use to it.
Stayed 1 night in Mar 2022

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an original and very pleasant facility in amazing surroundings. The staff is very helpful adding a lot to an already outstanding experience.
Stayed 2 nights in Jan 2022

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Absolutely gorgeous hotel, dripping with character!! Food was amazing too! Great location with many beach side bars and restaurants. Easy walking to 2 beautiful beaches as well as being right on the water with amazing views! Would definitely come back
Stayed 2 nights in Jan 2022

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and the entire area very nice the menu in Atlantis not to friendly for us
Stayed 2 nights in Jan 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Beautiful
A very beautiful and relaxing stay. The Atlantis itself is charming, with a unique layout that minimizes noise between rooms. It is very well managed, with excellent food and staff. Playa Bonita is indeed very pretty, and Atlantis is on the quiet end of the developed area. Additional good restaurants nearby. Staff helped us book a couple expeditions. Very much recommended.
Stayed 7 nights in Dec 2021

10/10 Excellent

Samuel J.

Stayed 3 nights in Nov 2021

10/10 Excellent

Thailania Noemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, best vacation I ever had.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special place
Stayed 2 nights in Aug 2021
Response from Hugo on 22 Sept,2021
Dear guest, Thank you so much for taking the time to share the wonderful feedback about your positive stay with us. We do hope to see you soon again as our guest. Best regards, Hugo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been there a few times and I return, 'nough said.
Stayed 4 nights in Jul 2021
Response from alondra on 5 Aug,2021
thank you so much

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The breakfast was a slice of toast...that's it..
Stayed 2 nights in Jul 2021
Response from Hugo on 22 Sept,2021
Dear guest, Thank you for your sharing review. Please, be assured that your constructive comment have been taken on board positively and we sincerely do apologize for any disappointment caused. We do hope to that we will have the opportunity of welcoming you back again as our guest. Best regards, Hugo

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio.
Stayed 2 nights in Jul 2021
Response from alondra on 5 Aug,2021
muchisimas gracias

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from alondra on 5 Aug,2021
thank you

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Excellent hotel in Playa Bonita, overlooking the ocean, which is generally hard to find in Las Terrenas. I would highly recommend the ocean view room as the waters are breathtaking. The beach itself is paradise connecting to playa coson on the other side, which overall is a 10km long beach ideal for runs and swims. French cuisine with Dominican touch was divine. Service was excellent!
Stayed 1 night in Jun 2021
Response from Alondra on 15 Jun,2021
Thank you Sir! hope you enjoy your stay and maybe see you again. Best regards, Hotel Atlantis

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The food that they advertise is not up to part and everything on top of a continental breakfast is extra
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly litle charming hotel. Best french cuisine restaurant at Las Terrenas.
Stayed 2 nights in May 2021
Response from Hotel Atlantis on 5 Jun,2021
Thnak you so much! Looking forward to welcome you again