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Reviews of Caesars Palace

4.5 out of 5
Caesars Palace
3570 Las Vegas Boulevard South, Las Vegas, NV

Reviews

7.4

Good

Rating 10 - Excellent. 4401 out of 11069 reviews" "
Rating 8 - Good. 2168 out of 11069 reviews" "
Rating 6 - Okay. 1787 out of 11069 reviews" "
Rating 4 - Poor. 1374 out of 11069 reviews" "
Rating 2 - Terrible. 1339 out of 11069 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in May 2024
Response from Michelle on 21 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in May 2024
Response from ALM on 21 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Elaine, Culver City

Travelled with partner, Travelled with group
Disliked: Cleanliness
Bathroom floor was filthy.
Stayed 2 nights in May 2024
Response from Doug on 21 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Sherwin

Stayed 1 night in May 2024
Response from Doug on 22 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2024
Response from Michelle on 21 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in May 2024
Response from Michelle on 21 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities
Service was great w/exception of one evening at the lobby bar - Caesars, the ole girl, is looking alittle tired, especially pool cabanas, but overall a pleasant stay - bring your wallet, nothing in Vegas is a bargain anymore
Stayed 2 nights in May 2024
Response from Christina Banks on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Suzana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and the hotel was clean
Stayed 2 nights in May 2024
Response from Michelle on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Devendra

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Michelle on 21 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Adam, Minooka

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is a very convenient hotel being right in the strip. My room had a scratch on the headboard of the bed which wasn't very professional considering the money that was spent.
Stayed 3 nights in May 2024
Response from Latrice on 20 May,2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Room was recently renovated and wonderful
Stayed 3 nights in May 2024
Response from Ruby on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Nadia

Stayed 2 nights in May 2024
Response from Doug on 21 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay!
Stayed 4 nights in May 2024
Response from Michelle on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

STEPHANE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
express check-in was not available for us, so we had to wait in line for 20 min and rushed through by rep we could barely hear. check in counter should be in a quieter spot. beautiful hotel. opulence everywhere; casino floor, outside, the pools, the shopping Forum. the room: meh. a let down after walking through all that gandeur.
Stayed 3 nights in May 2024
Response from Christina Banks on 19 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Apr 2024
Response from Kimberly on 19 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient
Stayed 1 night in May 2024
Response from Ruby on 19 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really good experience with this hotel and all the restaurants we enjoy so much. thank you
Stayed 4 nights in May 2024
Response from JD on 19 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy, clean room. Very satisfied. Security that picked me up while I was passed out in the hall, thank you! Very understanding, not once rude.
Stayed 2 nights in May 2024
Response from JD on 19 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

jonathan owen

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower had mold and no water pressure, furniture looked like it was picked up at yard sales very beat up, sheets had holes and cigarette burns, mystery stains on the walls notified staff and nothing was done in hind sight shouldve upgraded or stayed some where else
Stayed 4 nights in May 2024
Response from JD on 19 May,2024
Hello Jonathan, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Benjamin

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Doug on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Michelle on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Hector, South Gste

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I will not be staying here again. Check-in and check-out process is extremely slow. Self check-in is useless. Headboard was damaged and in poor condition. I requested extra towels before leaving the hotel because they didn’t service the room the day before and the towels never came.
Stayed 2 nights in May 2024
Response from JD on 19 May,2024
Hello Hector, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Poor

Haley

Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Kimberly on 19 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Cathy, CABOT

Travelled with family
Great location for the concert we attended
Stayed 1 night in May 2024
Response from Doug on 19 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

QUE

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Michelle on 19 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Tomislav

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On checkout I was asked and I agree to an upgrade to a nicer room. For three days I was unable to come to WIFi . When I checked out from my room , I realized that I was handed out a wrong room key during check in proces ( I was given key for a room 230 , my friend that checked in at the same time was given my key-room 226) Bottom line, I ended up with my buddy’s pool tab and his parking fees. I ll think twice before I ever stay at this property. Very disappointed
Stayed 2 nights in May 2024
Response from Doug on 19 May,2024
Hello Tomislav, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Lara, Dublin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caesar’s Palace is centrally located on the Strip and offers an array of excellent restaurants & high end shopping. However the rooms themselves could use some attention, particularly given the price. Our bed was comfortable but the mattress cover was torn. The bathroom was spacious but there were stains on the wall & rust/mold in the corners. Also no free water or coffee. There was a $36 coffee option in the mini bar. $36 for hotel room coffee!!
Stayed 3 nights in May 2024
Response from Doug on 19 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

MARIJA, Bronx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love Caesars. I have stayed here several times, most recently mothers day weekend. A little disappointed there were several elevator issues as well as one of the pools being closed.
Stayed 2 nights in May 2024
Response from Doug on 19 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Shauna

Travelled with group
Disliked: Staff & service
Our room was pretty gross, dirty. Bodily fluids on our window, hair in the shower and pills all over our floor. Also, our stay was during the week so keep in mind not all pools are open during this time.
Stayed 3 nights in May 2024
Response from Doug on 19 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Duncan, Edmonton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and good restaurants
Stayed 4 nights in May 2024
Response from Doug on 21 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Kiefer Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2024
Response from Doug on 22 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Elizabeth

The property was clean, well organized, and efficient. Particularly the valets and bell hops upon arrival and departure. We were not displeased with anything at all.
Stayed 2 nights in May 2024
Response from Michelle on 21 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Dewayne

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Michelle on 19 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

Gurmeet

Stayed 1 night in May 2024
Response from Kimberly on 18 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was good, but not worth the money you pay for that.
Stayed 1 night in Apr 2024
Response from Kimberly on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Polly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived about 30 min. early for my reservation and was told by the desk clerk that I could go ahead and check in but I could not go to my room until 4 pm. However, when I went to speak to a different desk clerk at 4 pm I was told that the first clerk could have let me go ahead at that time and enter my room Also, as an added benefit it would have been nice to have a refrigerator in the room.
Stayed 4 nights in May 2024
Response from Kimberly on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

CPTassLuther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fun
Stayed 2 nights in Mar 2024
Response from Kimberly on 20 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

LIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience and the staff.
Stayed 3 nights in May 2024
Response from Kimberly on 17 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Luis

Construction in me floor
Stayed 4 nights in May 2024
Response from Dan on 16 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Julio

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Michelle on 17 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean. I liked the feel of old Rome that they try to portray. There is a lot to do on property if you choose too. The staff was friendly and helpful. The property, especially the casino floor, was far to smokey. If it's not realistic to have the property smoke free, they should at least have area's where smoking is not permitted, or rather, have designated smoking areas.
Stayed 4 nights in May 2024
Response from Ruby on 16 May,2024
We are happy to hear that you have enjoyed your stay with us! Guest satisfaction is our number onepriority and we will work hard to fix on the issue you experienced. I hope you will view this negative experience as an isolated incident. We look forward to welcoming you back on your next visit!

4/10 Poor

Ravi, Fremont

Travelled with family
Liked: Cleanliness, property conditions & facilities
The checkin process was bad. Parking and luggage handling was not easy.
Stayed 1 night in May 2024
Response from Dan on 16 May,2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Brooke, Chatsworth

Travelled with family
Liked: Cleanliness, property conditions & facilities
The concert venue was great! Made it easy to get to and from the concert. Other than that I left a day early because of the noise and issues across the hall from my room.
Stayed 5 nights in Apr 2024
Response from Ruby on 16 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Alexa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice! Very welcoming and enjoyable stay!
Stayed 1 night in May 2024
Response from John on 16 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good all round, drinks and cushioned beds around the pool are extortionate though!
Stayed 5 nights in May 2024
Response from John on 16 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Dale

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No bath robes, not enough sun beds, too many rent me beds. Main pool never open, we were there 10 days. Some days allowed to take drinks poolside other times turned away, very confusing. Poor vegetarian options, high priced food and drinks compared to other hotels, even the Wynn was cheaper. Only 2 devices can use free Wi-Fi we were a party of 3 and one of us was expected to 15 dollars a day, for our 10 night stay that's 150 extra extortionate on top of the resort fee. Not sure what you got for the fee, as we never got to go in the main pool. Been Vegas 11 times, this was by far the worst stay for the money
Stayed 10 nights in May 2024
Response from Kimberly on 16 May,2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Christina Banks on 17 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Anthony Joseph, Carteret

Liked: Cleanliness, amenities
We liked the pool area, casino and choice of restaurants. Was not happy about the daily Resort Fee. A ripoff.
Stayed 4 nights in May 2024
Response from Dan on 15 May,2024
Thank you for taking the time to let us know of your experience with us. Guest satisfaction is our number one priority.

8/10 Good

Parris, McDonough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in May 2024
Response from John on 15 May,2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. We upgraded to a suite.
Stayed 3 nights in May 2024
Response from Doug on 15 May,2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!