Pillow-top beds, in-room safe, desk, laptop workspace
Check availability

Reviews of Ellis Island Hotel

2.5 out of 5
Ellis Island Hotel
4250 Koval Lane, Las Vegas, NV

Reviews

8.0

Very good

Rating 10 - Excellent. 1243 out of 2987 reviews" "
Rating 8 - Good. 977 out of 2987 reviews" "
Rating 6 - Okay. 404 out of 2987 reviews" "
Rating 4 - Poor. 179 out of 2987 reviews" "
Rating 2 - Terrible. 184 out of 2987 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shantae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The AC wasn't working too well and one of their vending machines was super far from our room and wasn't working either. Other than that, the stay was enjoyable.
Stayed 3 nights in May 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Kurtis

Travelled with group
Liked: Cleanliness
A very solid hotel, with about a 15 minute walk to the strip. Room was clean, hotel was quiet, got good sleep. This won't have the luxury of the bigger hotels, with elaborate water parks, etc, but it did the job for our purposes. Staff were friendly, but the checkin was quite slow but no real complaints. I would visit again.
Stayed 3 nights in May 2024

8/10 Good

Nrupen, Scarborough

Liked: Staff & service, amenities
Front staff is very nice and polite. Very safe place to stay with security available all the time. Apart from floor and carpets everything else was very clean. They need to replace the carpets and flooring asap as it is very dirty.
Stayed 3 nights in May 2024

8/10 Good

Lupy

Travelled with group
Liked: Amenities, property conditions & facilities
Room service is need it
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 19 May,2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Jose, Toronto

Business traveller
Liked: Cleanliness, staff & service
It is good property, but it could use a little updating
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 19 May,2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

PETER

Liked: Cleanliness
Disliked: Staff & service
The property was clean and tidy, however, staff were not overly helpful or friendly. Good value for money but dont expect good service.
Stayed 4 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 19 May,2024
Thank you for staying with us. We will be addressing your concerns.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We were on the 3rd floor. Once inside the building, getting up to the third-floor was not a problem at all, but the hallways are all quite long, so depending upon where you are when you step foot on your floor, it can end up being a pretty hefty walk to your room. Unfortunately, we always seemed to enter the third floor at a place that wasn't at all close to our room. We'd have to walk down an extremely long hallway, turn the corner and walk down another extremely long hallway. Seemed that we were continually unable to pick the correct entrance that would take us closest to the location of our room. The one time I did indeed find the best door to go in, my key card didn't work to open that door and I ended up having to walk around to the other side of the building anyway. For some people this wouldn't be a major problem. Due to personal health issues, for me, it was. With all that said, let me add that everything else about my stay here was great. Friendly staff, clean rooms, clean hotel, restaurant options very close, and whatever else I'm forgetting to mention. My only complaint is that a heck of a lot of walking was required in just 24-48 hours.
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 19 May,2024
Thank you for staying with us. We will be addressing your concerns.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 19 May,2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Arlan

Liked: Staff & service
The place are accessible to anything in near las vegas boulevard. But the pool are so small.
Stayed 6 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 15 May,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Taric

Liked: Amenities
nice property great staff convenience to strip and monorail 🚝 would go thete again
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 14 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2nd time I have stayed at this property, the near parking is very convenient taking the hassle out of parking and entering the hotel or casino.
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 14 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was very nice and accommodating. I’m very pleased with every visit here at Ellis. Thank you!
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 13 May,2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Nyal

Travelled with partner
Liked: Cleanliness, amenities
Under construction.
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 13 May,2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place if you want affordability close to the strip! The rooms are well maintained and clean. The walls are thin - so unfortunately we could hear the person in the next room when they got sick in the middle of the night. Which wouldn't have been the case if we got the adjoining rooms we requested but they couldn't accommodate that when we arrived. We were also slapped with an extra unexplained fee at the front desk which was x2 because we had 2 rooms. The desk clerk said Expedia never collects this mystery charge so that was a little disappointing. It wasn't a huge amount $40-$50 each rm, just be aware if you are traveling on a budget. Otherwise - we would stay here again if we return to Vegas it was a safe quick walk to the strip with gas, restaurants and sights close - all within about 2-4 blocks.
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 12 May,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff was super nice and friendly!
Stayed 3 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 12 May,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The joint is jumping!!!! Great stay...
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 12 May,2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Trevor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
It was close to strip
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 13 May,2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

William J, Spirit Lake

Travelled with family
Liked: Staff & service
Great food!
Stayed 3 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 12 May,2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Jitesh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff guy DAVID at the check-in was so rude and arrogant for no reason! Instead of explaining things nicely “You don’t have the physical card, you won’t be allowed to check-in, no same card, you won’t be allowed to check-in, then blah blah blah, you won’t be allowed to check-in”. I had all the things, it looked like he didn’t want us to check-in at all, had me worried all the time during interaction with him. I paid in advance, I’m the customer, please be polite to your customers!!!!
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 12 May,2024
Thank you for staying with us. We will be addressing your concerns.

2/10 Terrible

Mahesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money, overpriced
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 11 May,2024
Thank you for staying with us. We will be addressing your concerns.

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe with Security around the property. The steak and eggs was delicious and reasonably priced. Loved it!
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 11 May,2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Ravikiran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Friendly people at the place
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 11 May,2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Daniel

Business traveller
Liked: Staff & service
The outside areas, hallway, elevator floors where dirty. At least the room and bathroom was clean.
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 11 May,2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jamshid

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 11 May,2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were not friendly. The fact that housekeeping is not done regularly, and toiletries not replenished on daily basis is not ideal.
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 11 May,2024
Thank you for staying with us. We will be addressing your concerns.

8/10 Good

Hemanth Kumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price , location
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved staying at Ellis Island. It felt very homey and quiet which we like. The staff was very friendly. I would recommend this hotel to anyone.
Stayed 2 nights in May 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Misael

Travelled with partner
limited dining options
Stayed 3 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Mark, Mesquite

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Richard

Liked: Cleanliness, staff & service
I was very surprised by how clean the room was. The bedding.was clean and fresh. The front lobby is very outdated. But the staff were friendly
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Veronika

Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Separate from casino which is awesome for family/children. Pool option. Rooms clean.
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Edgar

Liked: Cleanliness, staff & service
No good beds and pillows
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us. We will be addressing your concerns.

6/10 Okay

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not on strip , casino smelled of so much smoke. But it’s the same in other casinos but they have better ventilation. For the price it’s fine to park and sleep in
Stayed 2 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us. We will be addressing your concerns.

10/10 Excellent

Janine

I have always have a good experience here. If I could pull a win out the casino it would be even better. Staff is friendly place is clean. Will stay again as long as the price it right.
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, just two block away from the strip and good food at a very affordable price. Thank you Ellis Island.
Stayed 3 nights in May 2024
Response from Front Desk - Ellis Island Hotel on 9 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room for a good price, the brewery in the casino had good beer
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on 6 May,2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Audrey

Waiting in line for a least 1/2 hour to check in.
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 6 May,2024
Thank you for staying with us. We will be addressing your concerns.

10/10 Excellent

Isabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to go with children. It doesn't smell like cigarettes.
Stayed 2 nights in Feb 2024
Response from Front Desk - Ellis Island Hotel on 6 May,2024
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Alan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wasn’t very helpful, room was dirty, all u get offered for breakfast is a croissant and a coffee
Stayed 1 night in May 2024
Response from Front Desk - Ellis Island Hotel on 6 May,2024
Thank you for staying with us. We will be addressing your concerns.

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was pleasantly quiet.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 4 May,2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 4 May,2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Kee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable option close to the strip. The lobby and outside may not look like much, but the rooms are very well-appointed. Also, the restaurants at the hotel are great!
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 4 May,2024
Thank you for staying with us! We appreciate your feedback!

4/10 Poor

Frances

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Casino in the hotel was great, but the rooms were unclean and the AC was not working.
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 2 May,2024
Thank you for staying with us. We will be addressing your concerns.

6/10 Okay

vip

Travelled with partner
Disliked: Amenities, property conditions & facilities
old bulding and every thing smells, non smoking rooms also smells ..need proper cleaning .. didnt get any room service during 3 night stay
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 2 May,2024
Thank you for staying with us. We will be addressing your concerns.