All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Travelled with family and small children, Business traveller
20 May,2024
Liked: Staff & service
Disliked: Cleanliness
The staff was amazing!! This motel is older and STILL better than some others. I wish they would put money into renovations. And maybe they have but some of the guest damaged the rooms. I like that they don’t charge “resort fee” and pets free. Plus it’s located next to the interstate
This was the first time I've stayed at this particular location and I was pleasantly surprised!! The room was comfortable and clean.
They put me in a room right beside the pool which was fantastic and I ended up having the whole pool to myself the day I decided to enjoy some relaxation time!
Becky
Stayed 2 nights in May 2024
Response from Brand Experience Team on 20 May,2024
Hi Becky,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
Toilet would run ever 7 minutes, lots of homless people on streets in area, air conditioner smelled musky. At checkout, lady asked if i would like receipt, i said yes, she said, "why? Its not like there's money on it!"
Andrew
Stayed 3 nights in May 2024
Response from Nancy Y. on 14 May,2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
4/10 Poor
rebecca
Travelled with family
6 May,2024
Disliked: Cleanliness, staff & service, amenities
Front desk clerk was rude when we got there.
rebecca
Stayed 2 nights in May 2024
Response from Nancy Y. on 14 May,2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
The shower curtain rod was barely attached to the wall. Multiple other fixtures were coming off of the wall. There was a large puddle of water on the floor when I got to the room. It was mostly dried up by the time I left. There were beetles/roaches in the room. I killed 2 during my stay. I ran out of hot water during my shower before checking out. The use of hot water during showers casued a lot of noise.
JOSH
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 14 May,2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
6/10 Okay
Willie
Business traveller
2 May,2024
Disliked: Amenities
It was okay 🙂
Willie
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 14 May,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
Response from Brand Experience Team on 17 May,2024
Hi Bruce, Thank you for the 5-star rating!Natalie #Team6
2/10 Terrible
Jaime
1 May,2024
Disliked: Staff & service
We received a smoking room when a non-smoking was reserved. The front desk worker was nice, but understaffed and we waited just over 50 mins in line to check in.
Jaime
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May,2024
Hi Jaime,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
Hi Rachel,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6
In a crime, seedy section of town. Bare bones room. Roaches. Need a good maintenance person.
Maryellen
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May,2024
Hi Maryellen,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
2/10 Terrible
James
Travelled with family
29 Apr,2024
Liked: Staff & service
Disliked: Cleanliness, amenities
I got a queen room for 2 and it only had 1 pillow. The property had vagrants and prostitutes all over it. When I went to check out it looked like I interrupted either a drug deal or some shady meeting between 4 men (which included the desk clerk), bc they all stopped talking and stared at me like I was an inconvenience to them.
James
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May,2024
Hi James,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
It had The roaches crawling everywhere It was supposed to be a non-smoker but smelled like smoke and roaches I will never ever come here again
Angel
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr,2024
Hi Angel, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Response from Brand Experience Team on 11 Apr,2024
Hi Derrick,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
People were hollering and cussing all night. Cars racing up and down the road all night. I had to leave after two nights and find another hotel.
lisa
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 2 Apr,2024
Hi Lisa, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6
Roaches in room...room stink and smell like a swap...dirty...stay far away
Michael
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 2 Apr,2024
Hi Michael, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6
I give it five stars because of their staff. If they were not for their staff, this property would probably receive two or three stars. Their staff makes it worth stopping here while I’m in the area. There are a lot of monthly renters there however, I have never run into anybody that was horrible. The staff and their security is phenomenal.
Kathy
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar,2024
Hi Kathy,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
Didnt like anything about it . Homelesss
people everywhere !
Gena
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 19 Mar,2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
Old, a bit dirty, bad area, beat-up rooms, horrific mattress... not sure if any investment has been put into this property in many years. Staff was okay, at least.
david
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
No hot water to take a shower. Bed sheets covered in stains. TV would lose input. Towels felt like sand paper. I would not recommend this location. My heart goes out to the homeless but when the homeless out number the guests. I’ve never had a problem with Motel 6 until now. Surprised Hotels.com had on there list.
Albert
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb,2024
Hi Albert,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
Response from Brand Experience Team on 29 Feb,2024
Hi Mark,Thank you for the perfect rating!Lilith#Team6
6/10 Okay
Arthur, san Francisco
Business traveller
9 Feb,2024
Liked: Cleanliness, staff & service
Disliked: Amenities
charged extra for wifi
Arthur
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6
Response from Brand Experience Team on 13 Feb,2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
4/10 Poor
Teresa, Dunabogdány
29 Jan,2024
Liked: Cleanliness
Teresa
Stayed 4 nights in Jan 2024
Response from Nancy Y. on 7 Feb,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
The room smells like feets
Very dirty hotel stay away from
This dirty hotel
Vital
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb,2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6
It was a decent place to stay but more than one wash rag and hand towel would have been nice. Refrig is always nice too.
Rodney
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb,2024
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
So i go to check in and the employee there was not friendly at all. He seemed like he hated life and working there. He also mumbled a lot so it was really hard to understand him. The room looked like it had not been cleaned in sometime. Im sure it was cleaned...at some point. But the price was decent and I also really liked that i didnt have to put a deposit down. So it's a pretty ok establishment if you are in a tight bind.
Verified traveller
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6