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Reviews of Hampton Inn & Suites Lavonia

2.5 out of 5
Hampton Inn & Suites Lavonia
115 Owens Drive, Lavonia, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 295 reviews" "
Rating 8 - Good. 63 out of 295 reviews" "
Rating 6 - Okay. 17 out of 295 reviews" "
Rating 4 - Poor. 9 out of 295 reviews" "
Rating 2 - Terrible. 7 out of 295 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Apoorva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff.
Stayed 2 nights in May 2024

10/10 Excellent

Winifred

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 😎
Stayed 2 nights in May 2024

10/10 Excellent

Kimbly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was very friendly and helpful throughout our entire stay!
Stayed 1 night in Mar 2024
Response from Alyssa R. on 1 May,2024
Kimbly, Thank you for taking the time to review our hotel. We very much appreciate your feedback regarding the staff and will be sure to pass along the praise. We hope the next time your travels bring you to Lavonia you will choose to stay with us again.

8/10 Good

Christine, McDonough

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Alyssa R. on 10 Apr,2024
Thank you for sharing a review about your recent stay. We appreciate the kind words and are glad you enjoyed your stay.

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Alyssa R on 10 Apr,2024
Thank you for the 10 out of 10 rating.

4/10 Poor

Jo

Travelled with family, Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The person at the front desk upon check-in was rude, and had poor customer service. The room smelled like old musty sweaty person. I cleaned my room and still found hair that wasn't mine in the shower. The pool was nice though.
Stayed 1 night in Feb 2024
Response from Alyssa R. on 13 Feb,2024
Jo, Thank you for taking the time to review our hotel and your experience. We're sorry to hear you encountered some cleanliness concerns with your room. We have pasted this information along to our housekeeping staff to ensure a similar situation doesn't occur again in the future.

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll go back.
Everything in the hotel was clean, and everything worked. The hotel staff was friendly and professional. The (included) breakfasts were fresh, contained hot and cold cereals, eggs, pancakes and fresh fruit, and there was some variety each of the 3 mornings I was there. I’ll definitely stay again when in the area.
Stayed 3 nights in Jan 2024
Response from Alyssa R on 13 Feb,2024
Robert, Thank you for such a glowing review about our hotel. We appreciate your kind words.

2/10 Terrible

Shaun

Business traveller
Hotels.com reservation switched the dates to the wrong date during the booking process. It was too late to correct this and I was unable to reach anyone at Hotels.com to rectify the situation. There needs to be a process to handle this.
Stayed 1 night in Jan 2024
Response from Alyssa R. on 3 Feb,2024
Shaun, Thank you for taking the time to complete a review. We’re very sorry to hear you had difficulties with the website your room was booked on. While we don’t have control over that website we do apologize for the negative experience you had. Please let us know if there is anything we do at the hotel level to assist you.

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Staff were wonderful. Very welcoming and eager to make us comfortable. Breakfast was good. Room clean and bed comfortable.
Stayed 2 nights in Jan 2024
Response from Alyssa R. on 3 Feb,2024
Ruby,Thank you for taking the time to complete a review about our hotel and your experience. We’re happy to hear you enjoyed your stay. We hope the next time your travels bring you our way you will choose to stay with us again.

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alyssa R. on 3 Feb,2024
Jack,Thank you for the 5 out of 5 rating.

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Alyssa R. on 3 Feb,2024
Ruby,Thank you for rating our hotel and your experience.

10/10 Excellent

Ayana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alyssa R. on 3 Feb,2024
Ayana,Thank you for the 10 out of 10 rating.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff. The short hair blonde that works the front desk when leaving was so pleasant! The breakfast was GREAT! Wonderful selection! 💯
Stayed 1 night in Dec 2023
Response from Alyssa R. on 3 Feb,2024
Cindy,Thank you for taking the time to complete a review about our hotel and your experience. We’re happy to hear you enjoyed your stay.

10/10 Excellent

Margaret

Stayed 1 night in Dec 2023
Response from Alyssa R. on 3 Feb,2024
Margaret,Thank you for the 5 out of 5 rating.

10/10 Excellent

Jayne

Travelled with partner
Liked: Amenities
Stayed 4 nights in Dec 2023
Response from Alyssa R. on 3 Feb,2024
Jayne, Thank you for the 5 out of 5 rating.

2/10 Terrible

Nicole

Stayed 1 night in Dec 2023
Response from Alyssa R. on 13 Feb,2024
Nicole, We're sorry you didn't have the best experience while staying with us. If you'd like to share more details, please feel free to reach out.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was Awesome!
Stayed 2 nights in Dec 2023
Response from Alyssa R. on 3 Feb,2024
Craig, Thank you for the 5 out of 5 rating!

8/10 Good

Derrek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Alyssa R. on 3 Feb,2024
Derek, Thank you for taking the time to rate our hotel and your experience.

6/10 Okay

Scott

Liked: Cleanliness
Stayed 4 nights in Nov 2023

6/10 Okay

Anita

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Greta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Christy

Stayed 2 nights in Oct 2023

10/10 Excellent

Eleanor

Stayed 1 night in Oct 2023

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2023
Response from Alyssa R. on 11 Oct,2023
Neil, Thank you for the great rating!

10/10 Excellent

Sherica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alyssa R. on 11 Oct,2023
Sherica, Thank you for rating us a 10 out of 10!

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Sep 2023
Response from Alyssa R. on 11 Oct,2023
Leigh, Thank you for the great rating and kind words.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alyssa R. on 11 Oct,2023
Thank you for rating our hotel!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to highways and easy to get to. It is a very beautiful area and looking forward to returning.
Stayed 4 nights in Aug 2023
Response from Alyssa R. on 11 Oct,2023
Rebecca, Thank you for the great rating and kind words. We hope the next time your travels bring you to our area you will choose to stay with us again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Alyssa R. on 11 Oct,2023
Brian, Thank you for the great rating!

2/10 Terrible

Derrick

Stayed 1 night in Aug 2023

10/10 Excellent

Lynethia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
Friendly, smiling staff greeted us on the way in. Welcome to the South! Perfect for a long day driving in traffic! Thank you!
Stayed 1 night in Jul 2023

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Deawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2023

10/10 Excellent

Crystal

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, walkable restaurants, quiet location, and great staff! The breakfast was perfect too! I’m coming again next year for the Pro Watersports race.
Stayed 3 nights in Jul 2023

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean and well appointed Hampton. Check in was without hello, thanks, etc...although i got the feeling maybe she was new. The really significant point was the AC. It operates on a motion sensor and hotel control process. Go to sleep comfortable and wake a few hours later hot...repeated throughout the night. Way too expensive for in the middle of nowhere to not have AC in GA summer.
Stayed 1 night in Jul 2023

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was up to Hampton Inn high standards.The only problem was the air condition would not hold a constant tempature at night
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph, westville

Liked: Cleanliness, staff & service, property conditions & facilities
Great people work here, very nice and helpful!
Stayed 1 night in Jul 2023

10/10 Excellent

Kohji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very quite rooms, there were girls traveling softball teams filling the team and in our room we never heard a sound. The desk staff was very friendly. Great restaurant within walking distance.
Stayed 1 night in Jun 2023

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Joe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hair in bathroom and on beds. One bed looked like had been slept on. We was moved to another room
Stayed 1 night in May 2023
Response from Alyssa R. on 31 May,2023
Joe,Thank you for taking the time to review our hotel. We're sorry to hear the first room you entered did not meet your expectations. I will share your comments with the housekeeping staff to ensure a similar experience does not happen again.

10/10 Excellent

Jasmine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in May 2023
Response from Alyssa R. on 31 May,2023
Jasmine, Thank you for taking the time to review our hotel. We appreciate you sharing your positive experience regarding housekeeping. We hope the next time your travels bring you our way you will choose to stay with us again.

10/10 Excellent

Chevy, Wichita Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice staff.
Stayed 2 nights in May 2023
Response from Alyssa R. on 31 May,2023
Chevy, Thank you for taking the time to review our hotel. We appreciate you sharing your positive experience regarding the location of the hotel along with praising our staff. We hope the next time your travels bring you our way you will choose to stay with us again.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Alyssa R. on 31 May,2023
Samantha, Thank you for rating our hotel and your experience a 5 out of 5!

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very roomy and clean.
Stayed 1 night in Apr 2023
Response from Alyssa R. on 31 May,2023
Anita, We appreciate you taking the time to complete a review about our hotel and your experience. I have shared your positive comments with our staff and they're happy to hear you enjoyed your stay. We hope the next time your travels bring you our way you will choose to stay with us again.

10/10 Excellent

Maria, Houston

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and pet fridndly...pillows and blankets has no cigarette or human smell. Area feels like we are always safe.
Stayed 1 night in Apr 2023
Response from Alyssa R. on 31 May,2023
Maria, Thank you for sharing such positive comments about our hotel and your experience. We hope the next time your travels bring you our way you will choose to stay with us again.