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Reviews of Motel 6 Lebec, CA

2 out of 5
Motel 6 Lebec, CA
51541 Ralphs Ranch Road, Lebec, CA

Reviews

7.6

Good

Rating 10 - Excellent. 342 out of 1000 reviews" "
Rating 8 - Good. 327 out of 1000 reviews" "
Rating 6 - Okay. 175 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family
Liked: Staff & service
You can tell management is trying hard. There are numerous renovated rooms and the gentleman at the front desk was extremely pleasant. The property shows its age but is a good stop for the price.
Stayed 1 night in May 2024

10/10 Excellent

amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was a great place. It is definitely different lay out then most Motel 6. Older building, but kept up and clean. Bigger rooms then most M6 too. Convenient by gas station with many options for food, etc.. pet friendly too. A lot of parking, it would be great for Truckers It is a little always from the highway, it still was convenient. Beautiful scenery too.
Stayed 1 night in Apr 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service
Great!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 13 May,2024
Hi Ella, Thank you for the 5-star rating!Natalie #Team6

6/10 Okay

Robert

Business traveller
Dirty floors in room, broken window blinds too?
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 13 May,2024
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

JACQUE

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room appeared clean but there was ants on the floor in bathroom. Metal bed frame squeaked when you moved around on the bed. No shampoo provided and none for sale.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May,2024
Hi JacqueAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean inside and out to a good standard. Basic room. Comfortable. Close to freeway, gas, lots of fast food. Friendly staff.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Samuel

Stayed 1 night in Apr 2024

10/10 Excellent

victor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the gentleman the front desk that check me in was very profesional, honest and very helpful.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr,2024
Hi Victor,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Ony A

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
First off, (drifters) in lobby using phone from counter person, did not feel safe, walked into room, only thing that looked made was the beds and the towel rolls, on that note the towel rolls were or looked un-sanitized and looked dirty, our toilet was plugged and leaking water from the bottom of it, and the sad part about it, is the front counter person knew it was leaking and still put us in that room, unfortunately we had no choice but to stay because of exhausted driving and how late it was, why would motel 6 allow such a degrading operation. I understand it’s a just a room for travelers or truck drivers, but should that matter. We will make sure to check all reviews before committing to any motel 6 for sure, very disappointing.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr,2024
Hi Traveler,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

8/10 Good

ALAN C

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not your typical Motel 6..Was another chain before Motel 6 took over. Has spacious rooms with fridge and microwave and high end beds.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr,2024
Hi Alan, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Ranjit

Stayed 1 night in Mar 2024

10/10 Excellent

Ashlee

Travelled with group
Disliked: Amenities
Decent motel stay. Staff was really helpful when we wanted to switch rooms due to a smell and a broken drawer in the room we checked into. Second room was much better! Comfy firm beds.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr,2024
Hi Ashlee, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
it is quiet given its location right next to I-5. It is clean enough. But the rooms are very basic. Window shades are broken and we have to hang jackets over the shades to black the bright light from the parking. We just needed a place to sleep for the night so it served its purpose.
Response from Nancy Y. on 2 Apr,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Ruben

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 28 Mar,2024
Hi Traveler,Thank you for the amazing review!Maz K.#Team6

8/10 Good

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t feel safe here and I think that the parking lot was overcrowded with trucks and vehicles.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Glenn,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

2/10 Terrible

Andy

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The toilet seat was visibly dirty, as though it had not been cleaned between customers. The room itself was not entirely clean, either. No bedside lamp, clock. Very bare bones. (And did I mention the disgusting toilet seat?)
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, room comfort
Yuck
Rooms are filthy. Bathrooms not so clean and linen was old and scratchy. Felt like I kept getting bit by bugs. I don’t recommend this place
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
Hi Brian,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Worst stay ever, never again
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
Hi Brian,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 15 Feb,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024
Response from Nancy Y. on 15 Feb,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Deborah, ....

Stayed 1 night in Jan 2024

2/10 Terrible

Rolando

Stayed 4 nights in Jan 2024

2/10 Terrible

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing works ,WiFi broken shutters no lamps, ETC
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Nasty huge yellow stains under the bed sheets. And the sheets had some kind of human waste stains on them, blood or black stuff. The most mortifying hotel I've ever stayed at.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan,2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Enrique

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nancy Y. on 16 Jan,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

christopher

Liked: Cleanliness, room comfort
You get what you pay for
Definitely a no frills hotel. Bed was comfy, shower was strong, but the place could use some maintenance. There was a hole in the bathroom door, only one light was working in there, and there were no bedside lamps, but myn only real complaint is regarding another guest who let her dog outside twice during the night, and both times woke me up with by scratching on my door and whining with the owner repeatedly telling the animal to stop.
Stayed 1 night in Jan 2024

6/10 Okay

Lorena

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

FIDEL

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Worsen Motel 6 I've ever stayed. Very noisy place hallway makes louder people talking while they are walking to the rooms. Dirty rooms sticky floors never cleaned or mopped, bathtub with pubic hairs around. Wifi doesn't work you can't connect to the network.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi Fidel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly host at check in
Stayed 1 night in Dec 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good nights sleep
Rooms a bit tired but helpful friendly welcome, slept well and clean and quiet (on side away from freeway at least)
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi StephenWe’re glad you enjoyed your stay! Lilith#Team6

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Lebec
Staff was courteous and helpful. Room location was just right.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi RichardWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Lebec
Staff was friendly and helpful. Property is being improved even though there are some details yet to go.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi Richard,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Ok for $50
Positives: The evening desk person was nice. They have coffee in the lobby. Double room was spacious. Close to the freeway. Negatives: Hotel is not in the best of condition. Request an inside room so then you're not subject to truck and traffic noise on the street which is loud at all hours of the night. Bed was lumpy and horribly uncomfortable. Not sure the last time the floors were vacuumed or mopped as bits of trash were on them. Found a hairball in my bed in the middle of the night - It was not mine. DO NOT ask for late check out. They might provide you an additional half hour but only after you get a lecture about why it's inconvenient. Towels were thin, ratty and had debris that was not part of the towel on them. Take off the bedspread and throw it underneath the door to block the light.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Eli

Liked: Amenities, property conditions & facilities
Quiet and secure place to stay
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi Eli,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Super awesome check in lady. Best sleep I’ve had in an awhile. Absolutely amazing. This is a large motel 6 it’s mostly a truck stop so it’s very clean!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan,2024
Hi Bethany,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Nadia

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2023

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Yanjing

Stayed 1 night in Dec 2023