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A lovely resort in a stunning setting. It had everything we needed, it was relaxed and peaceful and all staff were friendly and welcoming.
I would definitely stay again if the opportunity arose.
Abigail
6/10 Okay
Mairead
Travelled with family
5 Nov,2023
Liked: Cleanliness
Family trip for half term holidays
Read positive reviews about being family friendly but gave to say this was amongst the most disappointing aspect for us.
Staff made no effort to engage with the kids, nor was there anything for them to do inside the hotel, given that the spa area is adults only.
Hotel is tired in places.
Check-in staff were lacklustre however bar staff were much better.
Overall disappointed & wouldn’t recommend this hotel
Loved this place, but for the price, and for the basic nature of the thermal suite, think it should be included in the stay. Also, while having a few nice dishes, the restaurant menu was incredibly limited for a few night stay.
Hotel location is perfect if you like being surrounded with lake and mountains. The resort is beautiful. Dinner in the hotel's restaurant was delicious and the breakfast had plenty of choices. We wish we could have stay longer.
Beautiful setting, we had an isolated problem with our room but our concerns were understood and immediately addressed by the manager. Rooms were nice. Breakfast was good and dining area was clean. I highly recommended in spite of the problem we initially had because it was addressed with great concern for our happiness.
Carol
Stayed 1 night in Aug 2023
10/10 Excellent
Roshan
10 Aug,2023
Roshan
Stayed 1 night in Aug 2023
6/10 Okay
Joe
Travelled with partner
3 Aug,2023
Liked: Cleanliness
The location was nice. The staff could have been much friendlier. When asked for water, they delivered a carafe and no glasses. When asked for tea, we had to ask for honey, etc. NOTHING was delivered with a smile.
Lovely hotel in a beautiful area. Adventure centre activities were great fun. Just felt the staff were a bit inexperienced and lacked that little extra hospitable touch that local staff can bring.
Some requests around food and drink orders were confused, bar service was quite slow and the young staff all round seemed a bit hesitant and not quite attentive to the level of service one expects for the price we paid for our stay.
Aside from that, it was good. Food was nice and it was quiet at night so we all slept well….
Michael
Stayed 3 nights in Jul 2023
10/10 Excellent
sharon
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
7 Jul,2023
One of the most comfortable and well run resorts in the world.
Overall enjoyed our visit to this remote resort. We were fortunate with the weather and the location scenery is both dramatic and spectacular.
On the negative side we were somewhat surprised with the room size for a 4 star property. Accepting we paid a lower rate it was still quite small. We couldn’t envisage a longer stay beyond the 2 nights we had in the court yard rooms. The apparent complete absence of a snug bar/dedicated bar area was also a surprise as the resort is well away from other hostelries.
On the upside we enjoyed our dining experiences and the service was both attentive and pleasant.
Very unique hobit place, lovely setting in the hills and lake, great studio and dinner, breakfast, nice people. The only thing that robbed us our sleep was a very loud ventilation system from the bathroom, that couldn't be stopped.
This place is great!
We had a dinner in the restaurant the whole experience from start to finish is great, waitress is always so friendly and kind. The food is absolutely amazing – everything we tasted melted in the mouth.
Highly recommend!
We had missed that we were required to book any spa treatments we wanted before our arrival therefore being advised there was no vacancies on arrival was some what disappointing especially as found out st the same time that there is an additional cost of €15 per hour per person to use the spa, not the best of starts. The charge was however withdrawn as the steam room wasn’t working. The room was very nice a little dated bathroom wise but really no complaint. The restaurant was so good though. There were a number of issues, staff wise, menu wise etc etc, everything seemed a little bit of a problem and too much for them
Big beautiful rooms, great restaurant, yummy breakfast, woodland out back was fresh and airy with lots of fun activities for the kids. Spa for the wife, Guinness for me. Sandy beaches nearby, wonderful countryside to enjoy.
We will be back again!