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"Perfect, could be doing with some AC but apart from that was a lovely hotel 2 mins from the train station "

"We had suite room 414 and it was amazing. The views out the windows were incredible. Large room comfortable bed, one of the best motel rooms I've ever stayed in."

"I stayed here for my birthday and was not let down. The staff were lovely and the rooftop bar was great for an aperitif. The breakfast was also excellent. The hotel is also in an excellent location - highly recommended!"

"We stayed at this hotel for two nights and had a very disappointing experience. The staff was extremely unprofessional, and the room felt dirty and dusty throughout our stay. It was unpleasant even to take off our shoes and walk around the room in slippers. We also noticed bugs running around the room. Everything felt old, poorly maintained, and unclean. The hotel markets itself as a five-star property, but in our opinion it doesn’t come close to that standard. Our stay was very uncomfortable and left a very negative impression overall. Usually we do not write negative reviews but this time it was impossible not do it. Never recommend to anyone."

"The lighting was apalling! Mirrors in dark corners or bad light. Had to use a torch in the restaurant to be able to read tge menu. Everything black or dark grey which gave a very uncomfortable atmosphere. Most importantly wee were not told about tge major traffic diversion!!! It took us 2 1/2 hours from Bruges to find tge hotel!!! I used to be a regular client but this experience was apalling for such an expensive and well known chain! Also not enough tea bags or milk in the room for 2 days for 2 people. Very dissatisfied!!"

"I grateful for the gentleman I think his name was Jerome? to have checked me into earlier than planned after my arrival from London, UK. I was impressed with how clean my room was."

"A good location close to the main train stations. Check in was seamless and staff on the desk were friendly. Room was perfectly acceptable at the price point and it worked for our overnight stop over."

"Very well located. Comfortable bed"

"Upon arrival the room wasn’t prepared but was remedied quickly. The room was spacious and included a dining table and chairs. Bed was ok, not super comfortable. Cleaning was ok, I noticed things that were missed. There were a few coffee pods and tea. It had a bathtub which was great. Location was excellent, mall and train station right across the street. A buffet breakfast was available but we didn’t partake. Overall it was ok."