Relais & Chateaux, Lens hotels

"Perfect. Walking distance to the slopes and local amenities "

"Lovely room, clean - that’s very important "

"Convenient near station/bus"

"Friendly staff, smooth check in and out."

"Service and friendliness of staff"

"The positives are straightforward: excellent location, parking, rooms are modern and fresh, and a pool area that is new. Breakfast is no better than what you would expect in a decent 3-star hotel. Lunch consists of a static menu of 6–7 dishes that does not change. Dinner is buffet-style with “ok” food quality — all far from what this hotel price point suggests. For us, the most disappointing part of the experience was the handling of allergies and intolerances. We gave advance notice before booking. The kitchen was unwilling to prepare something as simple as a fried egg or omelet adapted to my son’s needs. That is not a complex request. It is basic hospitality. Our complaint was noted, but nothing changed."

"The experience was amazing, the view was stunning, and all the staff were friendly and kind. We loved being there this week. "

"Very clean. Good breakfast, nice room. Great price. What more would you want.??? Thanks for the stay "

"The staff was amazing, so kind. Let us use sauna after hours! The breakfast was really good. We will definitely go back!"