Reception

Reviews of Les Chalets Elena

4 out of 5
Les Chalets Elena
152 rue de l'Essert, Les Houches

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 56 reviews" "
Rating 8 - Good. 10 out of 56 reviews" "
Rating 6 - Okay. 3 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.6/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Stayed 7 nights in Mar 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Tamra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Awesome place for family skiing
I wish all Residence Apartments were like this. Completely different level and staff are all super helpful !
Stayed 4 nights in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Fantastic appartment, modern facilities
Modern appartments, very-well equipped kitchen, best ski room, superb pool and spa, good-sized gym, easy parking.
Stayed 7 nights in Dec 2023

8/10 Good

Linna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facilities in the chalet and equipments in the apartment are good enough, special mention to the kitchen. The front desk service can be further improved in terms of communication and response time to request of repair work. All bedsheets should be provided before check-in, as the number of guests have already been given to the chalet upon booking. Another thing to mention is some guests were making consistent noises at night. As the front desk closed after 7pm, we had to bear the noises for two nights.
Stayed 3 nights in Dec 2023

10/10 Excellent

Benedict

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Kostyantyn

Stayed 7 nights in Dec 2023

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, room comfort
Brilliant
Brilliant, modern, clean and comfortable apartment. Spent a week here for a summer holiday as a family of 3 and was the perfect base for exploring the area. Already pricing to return skiing.
Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Worth it for the indoor pool.
Excellent facilities. Superb pool, steam room and sauna. Apartments nicely finished.
Stayed 7 nights in Apr 2023

10/10 Excellent

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023

10/10 Excellent

MUHAMMAD

Travelled with family
Liked: Cleanliness, room comfort
Simply magnificent.
Simply excellent. The 2 bedroom apartment we booked had everything you can think of. Clean, designer items. Excellent views. Great location. Very good trip.
Stayed 4 nights in Apr 2023

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully appointed property in a quaint village. The staff couldn’t have been more helpful. Our apartment was on the top floor with great views of Mount Blanc. It was very spacious and comfortable for a family of 5 adults. The swimming pool/spa etc and fitness suite were excellent. Free Chamonix bus stops right outside taking you to all the highlights of the valley. We would definitely go back to stay there.
Stayed 7 nights in Jun 2022

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, room comfort
Was very good beautiful accommodation friendly staff
Stayed 4 nights in Mar 2022

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing great location and the facilities were a bonus after a day off skiing relaxing is the spa was great
Stayed 7 nights in Mar 2022

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, room comfort
Excellent accommodation. Would very much recommend.
Stayed 7 nights in Jan 2022

8/10 Good

Smith, Warwick

Travelled with family and small children
Liked: Cleanliness, amenities
Well equipped room - as specified. Pool, Jacuzzi, Sauna and steam room were great additions. Location good for getting to skiing in the valley - with our own car.
Stayed 7 nights in Feb 2020

10/10 Excellent

Traveler, Berlin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
I loved the pool, the exercise area and the steam and sauna rooms. Gorgeous area! Stunning views from the property.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic apartment in a great location for ski hire shops, slopes and lifts and a small amount of restaurants and shops. Staff very helpful and courteous. Would recommend for ski holiday
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is amazing. Very new, top class material, nice and helpful. The problem is the location. It is such a shame to not be able to open the windows because of the noise from the motorway nearby. We had once dinner on the balcony (which was amazing and huge for our apartment), we didn’t try twice as the noise was so loud. Noise from the motorway on one side and noice from the cars driving the high street on the other side. I think this issue is true for any accommodation in Les Houches, from what i noticed. This is such a shame because, once again, the chalet itself is amazing.
Stayed 4 nights in Aug 2019

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Outstanding, sets the bar very high for future holidays/accommodations.
Stayed 7 nights in Aug 2019

10/10 Excellent

Sultan

Liked: Staff & service, property conditions & facilities, room comfort
I’ll stay again if i come later
It was amazing, good if you have a car
Stayed 3 nights in Aug 2019

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities and great location.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities for family to use with the pool and spa available. Easy location for access into Chamonix. In warmer weather it can get very hot inside with no A/C.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay!
We stayed in Chalets Elena for a week of skiing. It was lovely. Very clean, comfortable and the service was fab. The pool and spa area was also lovely and we used it daily. They also let us have a late checkout which we really appreciated. Would recommend.
Stayed 4 nights in Jan 2019

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

Nella

Liked: Cleanliness, room comfort
PARFAIT ✅
C'était notre premier Noël à la montagne, nous avons été très bien reçus. L'espace détente est juste top, le spa magnifique, notre logement était propre et bien équipé. Le personnel agréable et accessible. Nous avons passé un doux et excellent séjour. 100% satisfait
Stayed 4 nights in Dec 2023

10/10 Excellent

Riikka

Liked: Cleanliness, room comfort
Les Chalets Elena
Erittäin siisti, ystävällinen ja avulias henkilökunta, hyvä sijainti, spa-alue sekä kuntosali.
Stayed 7 nights in Aug 2023

6/10 Okay

Steffen

Travelled with family
Disliked: Room comfort
Varmt og støjende
Rigtigt flot hotel med gode faciliteter - men hvis i leder efter det fredfyldte sted i bjergene er dette ikke stedet. Vi fik en lejlighed øverst oppe og ud mod en meget trafikeret vej. Da hotellet har metaltag og Inger aircondition blev lejligheden ulidelig varm og eneste mulighed var at sove med åbne vinduer. Pga larmen fra vejen var det meget svært at få ordentlig søvn
Stayed 7 nights in Jul 2023

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Henrik

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2023

10/10 Excellent

Bogdan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Die neue Managerin geht die extrameile an, um die Erwartungen der Gäste zu erfüllen. Die Spa Zone ist ein Vergnügen nach einem Skitag. Auch der Skiraum ist sehr praktisch und sehr gut ausgestattet.
Stayed 7 nights in Feb 2023

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rymlig lägenhet med fin utsikt, bra spa och pool ( dock lite djup ,135cm i den grunda delen) men det finns en grund plaskpool också, fräscht och rent. Les Houghes är perfekt för familjer, lugnare är Chamonix men det finns restauranger och mataffär och annan service nära. Skidåkningen här är också bättre för familjer, mindre folk och inga vassa armbågar jämfört med Chamonix. Vi åkte sista veckan i januari och det var glest i backarna och inga köer. Sol varje dag.
Stayed 7 nights in Jan 2023

10/10 Excellent

R machado

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2022
Response from La réception on 22 Jan,2023
Merci pour vos commentaires, au plaisir de vous recevoir de nouveau

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Sandra

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nous avons passé un court sejour qui nous abeaucoup plu! L espace piscine et spa apres le ski un vrai bonheur! Gros plus avec le casier à skis qui est tres bien conçu. L appartement est agreable et confortable la literie extra! Seul petit bemol plus de pression à la douche le soir... Sinon je recommande les yeux fermes!
Stayed 3 nights in Feb 2022

10/10 Excellent

Jean Philippe

Stayed 7 nights in Feb 2022

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, room comfort
MGM tient toujours ses promesses
Stayed 4 nights in Jan 2022

10/10 Excellent

Estelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2021

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait; seul petit bémol le réglage du chauffage ainsi que du sèche serviette...
Stayed 5 nights in Dec 2020

10/10 Excellent

surmely

Travelled with family
Liked: Cleanliness, room comfort
Parfait
Stayed 3 nights in Dec 2020

4/10 Poor

BEATRICE

Liked: Cleanliness, room comfort
pas les services d'un 4 étoiles du TOUT !!!!
prix exorbitant pour un 4 étoiles !! surtout avec 1 rouleau de papier hygiénique pour 2 personnes pour 2 nuitées, pas de papier sopalin dans le cuisine ! vider les poubelles de tris et autre en quittant l'appartement, pas de communication à l'arrivée sur : la carte du syndicat d'initiative donnant droit à des réduction ??? sur utilisation du chauffage : compliqué ! sur le fait que service à raclette ou fondue se trouve à la reception et que il faut les demander !!!!! surtout quand on ne le sait même pas, piscine avec ouverture limitée : 10h-20h alors que il n'y a aucune surveillance !!! dans le salon : banquette lit en 2 lit une place donc pas pour un couple !!! etc...
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Logement très propre, moderne, très récent, ce fut un plaisir d’y résider quelques jours
Stayed 3 nights in Mar 2020

2/10 Terrible

pimnara

Disliked: Staff & service
Stayed 3 nights in Mar 2020

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe infrastructure, super confort et superbement bien équipé, dommage du bruit et non respect des familles au SPA, enfants partout dans espace interdit au moins de 14 ans même des bébés
Stayed 2 nights in Jan 2020

6/10 Okay

Hadar

Liked: Cleanliness, property conditions & facilities, room comfort
הדירה ומיקום הדירה מצויינים.
הדירה ומיקום הדירה מצויינים!!! הדירה מאוד מושקעת, ויש בה כמעט הכל. אבל יש לציין שאין מזגן, ובימים חמים מאוד לא נעים לשהות בדירה. יש להיות מודעים לכך שהמלון מספק מעט מאוד נייר טואלט, שמפו וסבון אשר יספיקו רק ליום אחד למשפחה, ולא לשהות ארוכה.
Stayed 4 nights in Jul 2019