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Reviews of Hotel La Arena

2.5 out of 5
Hotel La Arena
La Arena, Liberia, Guanacaste

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 90 reviews" "
Rating 8 - Good. 37 out of 90 reviews" "
Rating 6 - Okay. 19 out of 90 reviews" "
Rating 4 - Poor. 3 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything but location. Too noisy because of highway
Stayed 1 night in Feb 2024

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from dwight on 29 Nov,2023
muchas gracias los esperamos de vuelta pronto gracias

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best way to crash before a flight
Thank you Dwight for your hospitality. It’s a perfect place and I will highly recommend this location to my corporate colleagues. As for guest if you need a place to stay quite and close tot the airport not in the unsafe city center this is the place 👍
Stayed 1 night in Nov 2023
Response from Dwight on 15 Nov,2023
Thank you my friend see you next time take care

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel operators were extremely helpful. Really nice people
Stayed 1 night in Sep 2023
Response from Dwight on 30 Sept,2023
Thank you hope to see you soon

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Dwight on 10 Jul,2023
Thank you hope to see you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Isolated, budget hotel
Good for the price, and there is usually someone around. They are friendly and try to be helpful. However, there is no coffee, no other services nearby, 3 kms to Liberia for food. There is a pool and nice landscaping. Best for a transition stop between other places, right by the highway.
Stayed 1 night in Feb 2023
Response from dwight on 14 Feb,2023
thanknyou

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very impersonal the owner and the staff were always available to help in any way they could. The place was clean and well maintained. I would stay there again if it was geographically suitable.
Response from Dwight on 21 Jan,2023
Thank you hope to see you soon

10/10 Excellent

elzbieta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for one night on the way to La Fortuna
Stayed 1 night in Dec 2022
Response from Dwight Duarte on 8 Dec,2022
thank you hope to see you again

8/10 Good

Nashat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracious host
The owner was so friendly and very helpful. Enjoyed our stay. We were leaving at 5:00AM, and he got up to make us coffee and when told that we need to be on the road and if he has to go cups he offered his mugs for us to take.
Stayed 1 night in May 2022
Response from dwight on 13 Jun,2022
Thank You hope you enjoy hope to see you again

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Nice place
Nice place, booked at last minute so the room wasn’t freshly cleaned. Dead bugs all over the bathroom and entry floor.
Stayed 1 night in Mar 2022
Response from Dwight on 30 Mar,2022
sorry but

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great hotel to stay at. Along the freeway but quiet in the room. Room was huge, comfortable and clean. On site free covered parking. Staff friendly and helpful
Stayed 1 night in Mar 2022
Response from dwight duarte on 21 Mar,2022
thank you hope to see u soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quaint place
Stayed 1 night in Feb 2022
Response from dwight on 20 Feb,2022
thank you hope to see you soon

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night before catching a flight. The owner took us downtown to do some last minute shopping and drop us off at a pub so we could meet up with friends. We bought him a drink. He didn’t charge anything for the ride. The next morning he arranged our ride to the airport. The WiFi was a little weak but the rest of the service and amenities were fantastic.
Stayed 1 night in Jan 2022
Response from Dwight on 25 Jan,2022
Thank you hope to see you soon

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great customer service, very good facilities, free parking
Stayed 2 nights in Nov 2021
Response from Dwight Duarte on 30 Nov,2021
thank you sir hope to see you soon

8/10 Good

Douglas, San Antonio de Belén

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean, and very friendly. Good parking space and centrally located. To negatives: bad wifi and no coffee in the mornings.
Stayed 3 nights in Nov 2021
Response from Dwight on 17 Nov,2021
thank you for your visit hope to see you again

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the variety of fruit trees and flowers. The owners were super welcoming. Did not like that we had to drive out of town and make a U-turn and double back to get to the hotel. One of the few hotels that allowed our dog.
Stayed 1 night in Aug 2021
Response from Dwight Duarte Owner on 15 Aug,2021
thank you hope to see you soon

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. The staff was very friendly. The only issue I had was you had to drive 15 to 20 minutes for food. I would recommend they provide some type food or snacks you can buy
Stayed 1 night in May 2021
Response from Dwight on 30 May,2021
yes will do when covid restrictions open up here we need more vaccine here so hopefully in 1 year we will be better thanks for your visit hope to see you soon

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, room comfort
A/C was old and took a long time to cool the room. The pool was green with algae. Internet was spotty. Sign is faded, we passed and had to go back 3 miles to turn around.
Stayed 1 night in May 2021
Response from Dwight on 24 May,2021
thank you

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Dwight on 10 May,2021
thank you for your visit hope to see you soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención y servicio por parte del dueño fue excelente, nos encantó el lugar y sin duda alguna volveremos a ir.
Stayed 1 night in Oct 2020
Response from Dwight David Duarte Arias on 12 Oct,2020
Muchas gracias los esperamos pronto

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little stopover
Great stopover for a hot shower and comfortable accommodations for a late arrival or early departure. Very clean and convenient!!!e sure to call ahead for shuttle service prior to arrival. On another note, I found Uber to be just as convenient and a little cheaper!
Stayed 1 night in Feb 2020
Response from Dwight on 22 Feb,2020
Thank you hope to see you soon

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. The owner and his son were both very helpful and went out of their way for us. The hotel was very very clean.
Stayed 1 night in Feb 2020
Response from Dwight on 16 Feb,2020
Thank you hope to see you soon

6/10 Okay

Verified traveller

Business traveller, Travelled with pets
Everything was clean and a/c and TV worked fine, however owner lady said I couldn’t leave my small dog in the room when I went out for an appointment. If I’d have known that I wouldn’t have booked the room there.
Stayed 1 night in Feb 2020
Response from Dwight on 12 Feb,2020
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and priced right. Nice pool!
Rafael, the owner, is super nice and helpful. Definitely recommend this hotel. And the pool was wonderful! The bathroom sink faucet in room 12 was trickling a bit. But I believe it just needs a new washer (or removing the one there now.) The wifi is not strong in the room but is available on the property.
Stayed 1 night in Jan 2020
Response from Dwight on 2 Feb,2020
Thank you hope to see you soon

6/10 Okay

Sharyn

Liked: Cleanliness
Keeping it simple
Everything worked.Room although old was fresh.Bathroom ceiling needed repair.Shuttle service to airport is a friend of the manager, who was polite.CNN in english.Would have been nice to have morning coffee option.
Stayed 1 night in Jan 2020
Response from Dwight on 2 Feb,2020
thank you and im sorry but ther is coffee

8/10 Good

Betsy, Fryeburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owners were amazing...charming and would go out of their way to be helpful. Rooms and property a bit on older side but clean and serviceable.
Stayed 1 night in Jan 2020
Response from Dwight on 2 Feb,2020
Thank you

8/10 Good

Suzi, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price was right for a one night stay after a long day of travel and the owner was extremely friendly and helpful.
Stayed 1 night in Jan 2020
Response from Dwight on 30 Jan,2020
thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving south through Liberia, watch for the quiet signage in front of the hotel on OPPOSITE side of highway. Continue close to a mile in order to make the u-turn to go back north to La Arena. Watch VERY carefully for the one, steep driveway the fabulous highway department left them as an entrance. (They are suing.) But Arena is worth it, especially if you like to swim! Family-built & operated.
Stayed 1 night in Jul 2019
Response from Dwight on 31 Jul,2019
Thank you hope to see you soon

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from dwight duarte on 1 Jun,2019
gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very layed back and friendly. It was a perfect place to overnight.
Stayed 1 night in Feb 2019
Response from dwight on 1 Mar,2019
thanks hope to see you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
For an overnight stay, this place is decent. The people were friendly and helpful. Only real criticism, they advertise the pool, but it is poorly maintained. At the price, we were not expecting any luxuries, but when I read that the pool existed, we thought that we might use it. I suggest deleting any reference to the pool until the maintenance improves.
Stayed 1 night in Feb 2019
Response from dwight on 23 Feb,2019
Thank you for your visit sorry about the pool its just that its small and there has been alot of wind and peole that use it for it to be cleaan i need to close it for 1 full day and everybody wanted to use it so i cant do mantance on it until no one uses it sorry well improve that

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great affordable stay!
We love Dwight, the owner. He made our stay comfortable, friendly and like a home away from home. His English and Spanish are impeccable. We enjoyed our first visit so much we booked another stay. Overall a great experience for a very fair price.
Stayed 1 night in Jan 2019
Response from dwight duarte on 6 Feb,2019
Thank you hope soon

6/10 Okay

Verified traveller

Liked: Staff & service
Fair to ok
This was a stay for one night after arriving in on a late flight. The room was reasonably clean but the shower backed up quickly and the pool in the hotel's pictures was tiny and green with algae. Ok for a quick, inexpensive over night stay but nothing special.
Stayed 1 night in Jan 2019
Response from dwight on 29 Jan,2019
sorry for your experiance we will work on it thank you hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing not up to par was the wifi and breakfast.
Stayed 5 nights in Dec 2018
Response from Dwight on 8 Jan,2019
sorry for that we shall fix those issues

8/10 Good

Terry, Deep River, Ontario

Liked: Staff & service, property conditions & facilities
Hotel quick stop
The hotel was a cheap and convenient stop close to Liberia's airport on the way to Monteverde. It was well priced for the level of amenities. The owner was very welcoming and helpful.
Stayed 1 night in Mar 2018
Response from Dwight Duarte on 21 Mar,2018
Thanks for your visit hope to see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly,accomodating staff.
Stayed 1 night in Feb 2018
Response from Dwight Duarte on 10 Mar,2018
Thank you hope to see you soon

6/10 Okay

robbyp, Nicaragua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome
La Arena is a very well presented, clean and tidy motel. Host Dwight super friendly and helpful. Room clean with A/C and comfy bed. Secure UNDER COVER parking😊😊😊 A couple of downers: Some noise from the highway. Woken at 4am with a yapping dog. Difficult to fully darken our room...not a concern for everybody of course.
Stayed 1 night in Feb 2018
Response from Dwight Duarte on 16 Feb,2018
Thank you for your visit will fix the issues asap hope to see you soon

8/10 Good

Christine

Liked: Room comfort
Nice Sheets & Peasant Inn Keeper
For the price this was OK. + were sateen sheets and pretty fluffy towels + teeny bird aviary- were road traffic noisy and no food except take out of Chinese or pizza
Stayed 1 night in Jan 2018
Response from dwight duarte on 3 Feb,2018
Thanks for your stay hope to see you soon

10/10 Excellent

Jason, Pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner was fantastic and very helpful. The grounds
I liked it a lot. Staff very helpful, room very clean with air conditioning and very spacious. Not too far from downtown Liberia either. I wouldn't hesitate to return.
Stayed 2 nights in Jan 2018
Response from Dwight Duarte on 17 Jan,2018
Thank you hope to see you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mean owners, nice hotel
The hotel was nice and clean and the pool was decent. The owners however were either bipolar or just don't care at all about customer service. Online their listing says the hotel is pet friendly. When I arrived the owners began yelling at me for having a pet and she's fed up with pets so we should find somewhere else to go. Well if there hotel wasn't in the middle of nowhere, we would've! Then they wouldn't let us use their phone and were plain mean.
Stayed 3 nights in Jan 2018
Response from Dwight Duarte on 17 Jan,2018
We are pet friendly but not for free and if you are who i think you are you left without paying the pet so

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Good Owners, Good Airport Layover
The Duartes are great hosts. Dwight shuttled us from the airport for $25. There were some cobwebs up high and a loose electrical outlet. The price was right though. Nice aviary on the grounds.
Stayed 1 night in Jan 2018
Response from Dwight Duarte on 10 Jan,2018
Thank you sorry for cob webs will clean better hope to see you soon

8/10 Good

Lucas, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a lot of parks
Nice hotel close to the city of Liberia (5 min drive) and the "Daniel Oduber Quirós International Airport" (15 min). The hotel is close to a lot of interesting parks which make the stay very adventurous. The hotel has a shelter for the car which is perfect when the temperature is high. The car won't be transformed into an oven. The rooms are big and spacious. The beds and sheets are clean. The staffs, specially the owners, are very friendly. But I did not like 3 things : - internet was very slow. I could not do anything. - the hotel is located in the highway. So you are driving in a highway speed and you have to break in 10 or 20 km/h to enter the hotel. - the room I had did not have a lot of light.
Stayed 3 nights in Dec 2017
Response from dwight duarte on 8 Jan,2018
Thank you for your vist will fix issues

8/10 Good

Curtis

Liked: Cleanliness, staff & service
Very quaint little hotel where the people make you feel right at home wonderful atmosphere
Stayed 7 nights in Dec 2017
Thank you hope to see you soon

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
Stayed 1 night in Dec 2017
Thank you hope you enjoy your stay hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late and needed food. Helpful staff arranged food to be delivered!
Stayed 1 night in Nov 2017
Response from dwight on 18 Nov,2017
thank you

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place !
Stayed 1 night in Oct 2017
Thank you hope see you soon

8/10 Good

Mimi, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and clean hotel
This hotel is very very comfortable with AC and clean sheets and clean bathroom. The location is just very bad if you don't have a car. 4 km from Liberia center. Staff is at your service. Fridge and toaster are available.
Stayed 1 night in Aug 2017
Response from Dwight on 20 Aug,2017
Thank you for your business hope to see you soon

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a 2 night stay here towards the end of our week-long trip. I need a hotel close to the Liberia airport since we had an early flight. The hotel is right off the 1 freeway but it's a bit difficult to find. If you give them a call, they will give you helpful hints. The hotel itself is very quiet but since it's right next to the freeway it can be noisy at night when you're trying to sleep. It is located close to Liberia for food and shopping. It's also within driving distance to nearby beach towns and other points of interest. The owner was very helpful it giving us recommendations for local restaurants.
Stayed 2 nights in Jun 2017

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful, service was great and hotel staff friendly. Newer hotel so all facilities were new and updated with hot shower

4/10 Poor

Michael

Disliked: Cleanliness
Decent hotel, but expensive for what you get
The people who run the hotel are professional and very nice. Their English is good. The hotel itself is ok, but over priced. For $85.00, you can do better.