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Reviews of Casa Andina Premium San Isidro

4 out of 5
Casa Andina Premium San Isidro
Calle Orquidea 505 - 527, y Amador Merino Reyna 320, Lima

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 2 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARTIN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good! Great location and great service.

10/10 Excellent

Wylson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, new and in excellent conditions. I did not receive any benefit with my VIP status, neither the discount in the restaurant. They forgot to clean the room one day even with the sign to clean it and I had to call once I arrived which made me to go out and losing 1 hour. Breakfast is good, it could be better. Room and bed are excellent. Pool is warm = Excellent Gym = basic however can do the exercises I need Overall , really liked the hotel = excellent
Stayed 6 nights in Apr 2024
Response from hotel manager on 30 Apr,2024
Good afternoon Wylson .I am very gratefull reading your review about your stay. Be sure we take every point you have mentioned seriously . Thank to share it and have a very nice daySincerelyBruno del Castillo Hotel manager

10/10 Excellent

MARTIN

Stayed 2 nights in Apr 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Hotel
This is a nice hotel to stay in for business in San Isidro. Good restaurant in and around the property. Staff is very friendly and welcoming to travelers.
Stayed 7 nights in Jan 2024
Response from hotel manager on 4 Feb,2024
Good afternoon Stephen Thank you very much for sharing your opinionHave a very nice weekendSincerelyBruno del Castillo Hotel manager

10/10 Excellent

Donald, Cooper City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Andes is very clean, comfortable, attractive. The staff is efficient and attentive. They are competent in English. I will stay here again in the future.
Stayed 4 nights in Nov 2023
Response from hotel manager on 11 Dec,2023
Good afternoon DonaldIt is a real pleasure to have you in the hotel Thank you for sharing your opinion Have a very nice weekSincerelyBruno del Castillo Hotel Manager

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Callum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Colin, Cortlandt Manor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I am staying at this hotel and like the first, I had a nice stay. The staff is friendly and helpful. Nadia did a nice job with the check in and Carlos and Carolyn in the restaurant are a pleasure to interact with. The area that the hotel is located in is great to walk around with a shopping center close by. I liked and used the gym at the hotel. I highly recommend Casa Andina Premium Isidro and would stay at this hotel on future visits to Lima.
Stayed 5 nights in Aug 2023
Response from hotel manager on 11 Sept,2023
Good afternoon ColinIt is a really pleasure to read your review and the satisfaction to know that your stay have been great We will share this comment with the staff and of course the persons you have mentioned Have a very nice day SincerelyBruno del Castillo Hotel manager

8/10 Good

Rinaldo

Stayed 2 nights in Aug 2023

6/10 Okay

Carolina

Business traveller
Liked: Cleanliness, staff & service
I have stayed in this hotel many times before and it had been great. However, during this visit the breakfast was below par and while jn the room I would hear the water pipes running.
Stayed 3 nights in Aug 2023
Response from hotel manager on 22 Aug,2023
Good morning CarolinaThank you very much to share your opinion I am sorry about the points have mentioned , we will work on them inmediatelyWe hope you to come back soonHave a very nice day SincerelyBruno del CastilloHotel manager

10/10 Excellent

Juan

Business traveller
Staff was extraordinary and very attentive
Stayed 2 nights in Jul 2023
Response from hotel manager on 5 Jul,2023
Good afternoon JuanThank you very mucha for sharing your opinion about your stay Have a very good dayCordiallyBruno del Castillo

10/10 Excellent

Sergio

Stayed 3 nights in Feb 2023

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from Oliver on 24 Jan,2023
Hola Aldo,Gracias por dejarnos saber tus impresiones sobre tu estadía con nosotros.Espero sinceramente volver a recibirte.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, friendly staff. Recommended.
Stayed 5 nights in Nov 2022
Response from Oliver on 21 Nov,2022
Dear Cesar,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Oliver on 2 Nov,2022
Hola Steve,Gracias por tu excelente calificación.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Excellent

Steve

Stayed 1 night in Oct 2022
Response from Oliver on 31 Oct,2022
Hola Steve,Gracias por tu excelente calificación.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Sep 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway in Lima
Stayed 1 night in Jul 2022
Response from Oliver on 14 Jul,2022
Dear Paul: Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Oliver Barrio Hotel Manager

2/10 Terrible

George

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greedy management
Do not stay at this property. I was unable to keep my stay due to flight issues and the hotel management would not work with hotels.com to reschedule for a later night.
Stayed 1 night in Jun 2022

10/10 Excellent

Xiuling

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Ross Mery was so friendly, helpful, knowledgeable, and efficient. front desk is a face of hotel, she put all positive things on and let me felt I'm stay home not hotel. The room is very clean with beautiful park side view, I like16th floor top roof, my 16 years old dog was died the night after I checked in before I back home, my husband and I stayed the top roof long time, that's perfect place at that moment for us. highly recommended this hotel, you will feel you stay at home with your family.
Stayed 1 night in May 2022
Response from Oliver on 10 Jun,2022
Dear Xiuling, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Oliver Barrio Hotel Manager

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

euna

Stayed 1 night in Jan 2024

10/10 Excellent

Kyungmoon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jan 2024
Response from hotel manager on 4 Feb,2024
Good afternoon Kyungmoon Thank you very much for sharing your opinionHave a very nice weekendSincerelyBruno del Castillo Hotel manager

10/10 Excellent

CARLOS

Stayed 5 nights in Jan 2024

8/10 Good

Luisa

Stayed 4 nights in May 2023

6/10 Okay

ho kwon

Business traveller
not as good as it was used to be
it was ok not too bad or good.
Stayed 1 night in May 2023
Response from Oliver on 22 May,2023
Dear fireearthwater, Thank you for sharing your review with us and many other travelers. First of all, I would like to express my apologies for the inconveniences you presented.Please, be sure that we always seek to ensure our guests' satisfaction and we will definitely be taken into consideration your feedback as it will help us to improve. Kind regards,Oliver BarrioHotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen valor por el precio
Hotel muy nuevo, con muy buenas instalaciones. Excelente valor por el precio.
Stayed 4 nights in Jan 2023
Response from Oliver on 31 Jan,2023
Estimado huésped,Gracias por dejarnos sus impresiones sobre su estadía con nosotros.Esperamos sinceramente volver a recibirlo.Saludos cordiales.Oliver BarrioGerente de Hotel

8/10 Good

J.V.A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel for business/pleasure in Lim
An excellent hotel for a business or pleasure trip. The staff were amazing, calling me by my name each time and every day. I have never experienced this, so hats off to them. The only downsides, and I am being picky here, for me were 1. the layout of the bathrooms and 2. the music in the bar/restaurant/breakfast room. I found it a bit too much, especially at breakfast where I would prefer to have a quiet environment, and when you hear the same music for 10 days in the evenings, it gets a bit off-putting. Also, I found, but that was because of the relatively cold weather, the dining area was sometimes a bit draughty. The location of the hotel is excellent, with plenty of dining possibilities within walking distance. There is a very good meat grill restaurant within a 100m walk, Los Ganaderos, for example which makes the location perfect! Finally, the swimming pool is heated but due to the cold, I didn't use that area at all during our stay.
Stayed 12 nights in Oct 2022
Response from Oliver on 14 Nov,2022
Dear J.V.A,Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you.Kind regards,Oliver BarrioHotel Manager

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo y en excelentes condiciones
Stayed 1 night in Oct 2022
Response from Oliver on 31 Oct,2022
Hola Ernesto,Gracias por dejarnos tus impresiones sobre tu estadía con nosotros, nos alegra que hayas podido disfrutar de nuestras instalaciones.Espero sinceramente volver a recibirte.Saludos cordiales.Oliver BarrioGerente de Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altamente recomendado
Hotel muy bien situado en la zona de negocios de Lima. Instalaciones en muy buen estado. Opciones de restaurantes cerca. Personal muy amable y eficiente
Stayed 6 nights in Oct 2022
Response from Oliver on 31 Oct,2022
Estimado Huésped:Gracias por dejarnos tus impresiones sobre tu estadía con nosotros, nos alegra que hayas podido disfrutar de nuestras instalaciones, así como el servicio recibido.Espero sinceramente volver a recibirte.Saludos cordiales.Oliver BarrioGerente de Hotel

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022
Response from Oliver on 31 Oct,2022
Hola Javier,Gracias por tu excelente calificación.Saludos cordiales.Oliver BarrioGerente de Hotel

8/10 Good

Andre

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fácil acesso, em região de negócios. Bom custo benefício
Stayed 5 nights in Jun 2022
Response from Oliver on 21 Jun,2022
Hola Andre, Gracias por dejarnos tus impresiones sobre tu estadía con nosotros, nos alegra que hayas podido disfrutar de nuestras instalaciones. Espero sinceramente volver a recibirte. Saludos cordiales. Oliver Barrio Gerente de Hotel

8/10 Good

Jimmy

Stayed 1 night in Jun 2022
Response from Oliver on 10 Jun,2022
Hola Jimmy, Gracias por tu calificación. Saludos cordiales. Oliver Barrio Gerente de Hotel

10/10 Excellent

Nalliqui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel estupendo para ir a hacer negocios o si te queda cercano los lugares a San Isidro, para turistas que quieren conocer Lima es un poco lejano y no redituable con los Ubers o taxis ya que tiene mucho tránsito Lima
Stayed 2 nights in May 2022
Response from Oliver on 16 May,2022
Hola Nalliqui: Gracias por dejarnos tus impresiones sobre tu estadía con nosotros, como mencionas nos encontramos en el centro financiero de San Isidro. Espero sinceramente volver a recibirte. Saludos cordiales. Oliver Barrio Gerente de Hotel

2/10 Terrible

Meyer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene un olor muy fuerte parece por la alfombra
Stayed 1 night in May 2022
Response from Oliver on 9 May,2022
Hola Meyer, Gracias por dejarnos tus impresiones sobre tu estadía con nosotros, lamentamos que tu experiencia no haya sido la esperada, por lo que te pido mis mas sinceras disculpas. Espero puedas darnos una segunda oportunidad para servirte mejor. Saludos cordiales. Oliver Barrio Gerente de Hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities
Buena ubicacion, tambien hay una plaza al frente del hotel y se siente la zona verde.
Stayed 1 night in Apr 2022

10/10 Excellent

Horacio

Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020