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Reviews of Habitat Hotel

3.5 out of 5
Habitat Hotel
Calle Piura 105, Esq. Av. Arequipa, Cdra. 50, Miraflores, Lima

Reviews

8.4

Very good

Rating 10 - Excellent. 129 out of 325 reviews" "
Rating 8 - Good. 138 out of 325 reviews" "
Rating 6 - Okay. 33 out of 325 reviews" "
Rating 4 - Poor. 12 out of 325 reviews" "
Rating 2 - Terrible. 13 out of 325 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Eliseo Sanchez

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SITE !!!!! Near good restaurants and very clean.
Stayed 1 night in Mar 2024
Response from Habitat Hotel Team on 4 Apr,2024
Dear Carlos,Thank you very much for taking the time to write your comments, your feedback is very important to us! We are very happy that you enjoyed your stay with us! We look forward to welcoming you back very soon.Best regards,

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaness
Stayed 3 nights in Feb 2024
Response from Habitat Hotel Team on 12 Feb,2024
Dear Eugene,Thank you very much for taking the time to write your comments, your feedback is very important to us! We are very happy that you enjoyed your stay with us! We look forward to welcoming you back very soon.Best regards,

10/10 Excellent

Nira

Stayed 3 nights in Jan 2024
Response from Habitat Hotel Team on 7 Feb,2024
Dear Nira,Thank you for your valuation, We are very happy that you enjoyed your stay with us! We look forward to welcoming you back very soon.Best regards,

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, totally recomended
Stayed 3 nights in Jun 2023
Response from Habitat Hotel Team on 5 Jul,2023
Estimada Paula,Esperamos volver a recibirlos pronto, muchas gracias su opinión es muy importante para nosotros.

6/10 Okay

Maria

Business traveller, Travelled with partner
Liked: Staff & service
N/a
Stayed 9 nights in May 2023
Response from Habitat Hotel Team on 11 Jul,2023
Estimada María,Lamentamos si no pudo llevarse la mejor experiencia al hospedarse con nosotros. Su opinión es muy importante para nosotros, trabajamos día a día para poder brindar el mejor servicio y atención a todos nuestros huéspedes. Esperamos volver a recibirla pronto para poder remediar su experiencia.Saludos cordiales,Habitat Hotel Team

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 3 nights in Mar 2023

6/10 Okay

Mary

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
It’s ok
Stayed 1 night in Dec 2022
Response from Habitat Hotel Team on 2 Jan,2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at hotel was superb. Thank you to Ms. Nicole for all her help after losing my phone and trying to get around town. She and tge entire staff get 5 stars. Warm, friendly and knowledgeable staff. Enjoyed my stay, highly recommend.
Stayed 1 night in May 2022
Response from Habitat Hotel Team on 12 Jun,2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Alexandra, Pompano Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional experience. Since we put a foot on the lobby to the checkout was marvelous. The Hotel Staff was kind, gentle always with a very positive attitude inviting you to come back every time you visit Lima. Quick to solve any issue you may have. And it is closed to everything. We were really happy with our stay there. We'll be going back on our next visit.
Stayed 3 nights in Apr 2022
Response from Habitat Hotel Team on 8 May,2022
Dear Alexandra, Thanks for staying with us. We appreciate your feedback! Warm regards,

8/10 Good

Natalia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent Hotel, Good Services
Stayed 1 night in Apr 2022
Response from Team Habitat Hotel on 26 Apr,2022
Thank you for your kind review, this information is truly important to us. We hope to see you again, Warm regards,

10/10 Excellent

VICTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly Excellent breakfast Close to Miraflores action!!
Stayed 3 nights in Apr 2022
Response from Team Habitat Hotel on 6 Apr,2022
Thank you for staying here! Your feedback is very important to us.

8/10 Good

Nancy

Good location, staff very friendly and breakfast was good
Stayed 2 nights in Mar 2022
Response from Equipo Habitat Hotel on 5 Apr,2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was pretty good! Very nice people :)
Stayed 2 nights in Jan 2022
Response from Dear Catherine, on 9 Feb,2022
Dear Catherine, Thanks for staying with us. We appreciate your feedback! Habitat Hotel Team

6/10 Okay

Elijah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I suggest don't use their wifi.
It was nice. The hotel itself is beautiful however be careful using the hotels wifi. My ipad went missing and upon checking out I was told it was found.
Stayed 3 nights in Jan 2022
Response from Dear Elijah, on 12 Feb,2022
Dear Elijah, Thanks for staying with us. We appreciate your feedback! Habitat Hotel Team

2/10 Terrible

M

Liked: Cleanliness, property conditions & facilities, room comfort
Disaster
Was called by reception at 1015pm last night to be told we have to leave hotel as it is closing today. Peruvian president is closing borders and all foreigners have 24 hours to leave.
Stayed 2 nights in Mar 2020
Response from Jhon Ruiz - Guest Relations on 24 Apr,2020
Dear Guest, We are following the security measures decreed by the Peruvian Government and in order to ensure the well-being of our staff and that of our guests, we temporary closed Habitat Hotel for the days decreed by our government. We believe that these measures are important for the safety of all and to stop the spreed of the new virus. Hoping we have the opportunity to have your visit in the future. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Guest Relations on 24 Apr,2020
Dear Guest, Thank you for your valuation, we appreciate it. Best regards!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing, dirty, unfriendly people , smelly rooms, expedia emplyee made a mistake n i had to pay extra, they tried to charge me their counter rates, no good, i will not go back again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Jhon ruiz - Guest Relations on 5 Feb,2020
Dear Guest, We appreciate your amazing valuation, thank you for your time. Best regards!

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service keeps getting better
Good location, Lovely staff
Stayed 3 nights in Jan 2020
Response from Guest Relations. on 28 Jan,2020
Dear Miguel, We appreciate your words very much. We are glad to hear your opinion about our service and staff, they really encourage us to keep improving. Best regards!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a moderate price. Construction continues next door but only during the day. Rooms are small but clean with a good firm bed.
Stayed 3 nights in Jan 2020
Response from Jhon Ruiz - Guest Relations on 22 Feb,2020
Dear Nancy, Thank you very much for your time and the valuation given to us. We appreciate that you shared your most relevant points to take in consideration. We believe there could be some inconveniences escaping from our hands, even so, we try our best to give our costumers the best from us and we appreciate that you consider our effort to give an excellent service. We hope to see you again for your next trip to Lima. Best Regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Jhon Ruiz - Guest Relations on 15 Jan,2020
Dear Guest, Thank you for your amazing valuation, we appreciate it. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Habitat Hotel was comfortable and just as I expected from the price for a 3-star hotel. My room was simple and complete, the front desk was very helpful in arranging taxis to and from the airport, and I was impressed by the complimentary breakfast (which included eggs, not just breads and juices!). As noted by others, the adjoining building is under construction, and you can definitely hear noise during the day, but I slept fine with earplugs (you are in a city on a busy street, after all). I stayed at Habitat at the beginning AND end of my trip to Peru, and I was quite content to come back to this hotel and its location after moving around the country.
Stayed 2 nights in Dec 2019
Response from Jhon Ruiz - Guest Relations on 9 Jan,2020
Dear Guest, We want to thank you for the amazing valuation you've given to us and for sharing your experience and constructive comments. Thank you for understanding the situation of the neighbor construction, we believe it doesn't make our service less valuable since we receive very good comments about our staff and services. We would be glad to assist you again in the future for your next trip to Lima. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Habitat Hotel was comfortable and just as I expected from the price for a 3-star hotel. My room was simple and complete, the front desk was very helpful in arranging taxis to and from the airport, and I was impressed by the complimentary breakfast (which included eggs, not just breads and juices!). As noted by others, the adjoining building is under construction, and you can definitely hear noise during the day, but I slept fine with earplugs (you are in a city on a busy street, after all). I stayed at Habitat at the beginning AND end of my trip to Peru, and I was quite content to come back to this hotel and its location after moving around the country.
Stayed 2 nights in Jan 2020
Response from Jhon Ruiz - Guest Relations on 9 Jan,2020
Dear Guest, We want to thank you for the amazing valuation you've given to us and for sharing your experience and constructive comments. Thank you for understanding the situation of the neighbor construction, we believe it doesn't make our service less valuable since we receive very good comments about our staff and services. We would be glad to assist you again in the future for your next trip to Lima. Best regards!

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Okay.
Stayed 1 night in Dec 2019
Response from Jhon Ruiz - Guest Relations on 3 Jan,2020
Dear Guest, Thank you for your valuation, we appreciate it. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Jhon Ruiz - Guest Relations on 3 Jan,2020
Dear Guest, Thank you for your amazing valuation, we appreciate it. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near; stores, parks, restaurants and transportation.
Stayed 11 nights in Dec 2019
Response from Jhon Ruiz - Guest Relations on 26 Dec,2019
Dear Guest, Thank you very much for the amazing valuation you have given to us, we appreciate it a lot. Best regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and the staff is great! They took special attention to all of us while we were there.
Stayed 3 nights in Dec 2019
Response from Jhon Ruiz - Guest Relations on 6 Dec,2019
Dear Guest, We want to thank you very much for the amazing valuation, we feel proud to be part of your amazing experience in Lima and that our staff were memorable part of your trip. We hope to see you again for your next trip to Lima. Best regards!!

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Jhon Ruiz - Guest Relations on 30 Nov,2019
Dear Guest, Thank you for your amazing valuation, we appreciate it. Best regards!

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Jhon Ruiz - Guest Relations on 28 Nov,2019
Dear Guest, Thank you for your valuation, we appreciate it. Best regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice attitude in hotel staff. The breakfast buffet is loosing quality. The fruit juices are 35% fruit, 64% water.
Stayed 3 nights in Nov 2019
Response from Jhon Ruiz - Guest Relations on 23 Nov,2019
Dear Guest, Thank you for your valuation and for your nice and constructive comments, we will make sure to improve our service according to the points of view you mentioned. Best regards!

6/10 Okay

EH, CA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Initial check-in went poorly as I had been hung-up on three times via international phone calls to inform them of our 15-hour flight delay. I was understandably upset. Our room was a converted something-or-other with a huge window looking into the bathroom from the bedroom. It had a huge spa tub whose jets didn't work and was otherwise unusable due to the very-low water pressure. The mildew on the carpet was horrible, leaving our bare feet and shoe bottoms black. The mildew smell was difficult to bare even with the room window open. Our room faced the adjoining building under renovation and the noise was 24/7. The super-King bed was a welcome relief from all the long-distance walking we did. The breakfast was, well, uhhhhh .......... disappointing to say the least. We had to buy cold milk at the nearby market for my cornflakes-only cereal choice as the milk provided was hot milk. No French toast or pancakes, no bananas or fresh fruit except for diced Papaya, no bacon. The OJ was OJ-flavored water. The dining room had ONE salt/pepper shaker for all to share. The cereal spoons were tiny teaspoons. The only eggs provided were scrambled eggs. On the plus side, the lone dining room worker always smiled and accommodated the patrons when possible. The extra-helpful, friendly staff were a welcomed plus as well. This property is well-located with food choices and shopping just outside the hotel. Overall, I cannot recommend this property due to the mold/mildew.
Stayed 6 nights in Nov 2019
Response from Jhon Ruiz - Guest Relations on 28 Nov,2019
Dear Guest, We want to start with an apology for all the inconveniences caused during your stay, we respect the opinion from your point of view and we take responsibility of it. These kind of comments are not the kind of comments we usually get from our guests and we promise to change what was stated as soon as possible. We sincerely feel dissapointed to have a guest not content with our service since our main goal is to be a memorable part of their trip to Lima. We hope we can have you again with us in the future and proof you that our service is better. Best Regards!

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Long waiting to check in, did NOT clean the bedroom ... left the room around noon, came back around 6:30 and the room was not clean
Stayed 2 nights in Nov 2019
Response from Jhon Ruiz - Guest Relations on 19 Nov,2019
Dear Guest, We sincerely apologize for the inconveniences caused during your stay, it wasn't our intention to forget about the cleaning of your room, but when our guests put the privacy sign in the door, our staff is not allowed in for any reason unless our guests leave a message with the permission to do so. It is not usual from us to forget about the cleaning in our guest's rooms. we hope you can stay with us again and prove that we are better. Best regards!

8/10 Good

Kacs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! Close to eateries and great shopping for nice clothing, souvenirs, and grocery stores.
Stayed 3 nights in Nov 2019
Response from Jhon Ruiz - Guest Relations on 16 Nov,2019
Dear Kacs, Thank you for your valuation, we appreciate your comments about our privileged location near of many places of tourist interest. Best regards!

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Jhon Ruiz - Guest Relations on 11 Nov,2019
Dear Dianne, Thank you for your valuation, We appreciate it. Best regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful especially Kimberly who helped when my son needed medical care. William called the doctor who helped my son. Fortunately my son recovered.
Stayed 2 nights in Nov 2019
Response from Jhon Ruiz - Guest Relations on 7 Nov,2019
Dear Guest, Thank you for your amazing valuation, we appreciate the nice comments about our staff. We are very proud of Kimberly and Wiliam for helping you at anything possible with the emergency that day, they are happy to read from you and to hear your son is in good health. Blessings! Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Jhon Ruiz - Guest Relations on 28 Oct,2019
Dear Guest, Thank you for your valuation, we appreciate it. Best regards!

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Jhon Ruiz - Guest Relations on 23 Oct,2019
Dear Guest, Thank you for your amazing valuation, we appreciate it a lot. Best regards!

2/10 Terrible

Chris, Phoenix, AZ

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The service at this hotel is awful. The staff is rude and un accommodating, I would never stay at this hotel again.
Stayed 3 nights in Oct 2019
Response from Jhon Ruiz - Guest Relations on 19 Oct,2019
Dear Chris, We want to apologize for any reasons that made your experience at Habitat Hotel unpleasant and that are reflected in your comments. We feel concern about the way you described our service and staff since it's not usual to receive these kind of comments from our guests, we are known for the excellent quality of our service and the kindness of our staff. It would be very helpful for us to know about the details of all the issues you had during your stay since we don't have any reports about it. Sincerely!

8/10 Good

Kathlern, Tx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel arranged an airport pick up for us and was clear and timely in communications. Check in was smooth. Staff friendly & helpful. Breakfast was good & generous in types of food. The modern, minimalist decor was nice, room was clean, bed comfortable. Our room was kind of small. Others were roomier. Location in Miraflores district was handy for getting to interesting places in Lima.
Stayed 3 nights in Sep 2019
Response from Jhon Ruiz - Guest Relations on 16 Oct,2019
Dear Kathlern, Thank you for sharing with us your experience at Habitat Hotel. It's always a pleasure to read the comments of our guests because we can improve our service and also feel motivated with the good points about our service. Thank you for mentioning our location nearby many places of tourist interest. We hope you can stay with us again in the future. Best regards!

8/10 Good

Ifigenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Jhon Ruiz - Guest Relations on 23 Sept,2019
Dear Ifigenia, Thank you for your valuation, we appreciate it very much. Best regards!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and good location. It was a bit noisy due to construction around the hotel. It is across the inka market where you can start a guided bike tour, which we loved.
Stayed 1 night in Aug 2019
Response from Guest Relations on 16 Aug,2019
Dear Guest, Thank you for your valuation, we appreciate it. We are glad that you enjoyed our privileged location and our breakfast. We apologize for the noise caused by the building construction next to us, hoping that the quality of our service have rewarded this inconvenience. We hope we can have your visit again in the future. Best regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Guest Relations on 16 Aug,2019
Dear Guest, Thank you for your valuation, we appreciate it. Best regards!

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Guest Relations on 19 Jul,2019
Estimado huésped, Agradecemos su valoración y tiempo dedicado. Saludos!

8/10 Good

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2019
Response from Guest Relations on 9 Jul,2019
Dear Brenton, Thank you for your amazing valuation, we appreciate it. Best regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Guest Relations on 8 Jul,2019
Dear Guest, Thank you for your amazing valuation, we appreciate it. Best regards!

10/10 Excellent

ErikaBodniza, Quito

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every aspect. Great location and an amazing staff
Stayed 1 night in Jun 2019
Response from Guest Relations on 8 Jul,2019
Dear Erika, Thank you very much for your amazing valuation and for the king comments, we appreciate it. Best regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service. They helped us store our luggage when we arrived early.
Stayed 2 nights in Jun 2019
Response from Guest Relations on 8 Jul,2019
Dear Guest, We appreciate your comments and the amazing valuation you've given to us. We hope you have had a great time at habitat Hotel. Best regards!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Guest Relations on 18 Jun,2019
Dear Guest, Thank you for your valuation, we appreciate it Best regards!

10/10 Excellent

BF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and staffs are friendly and helpful.
Stayed 1 night in Jun 2019
Response from Guest Relations on 10 Jun,2019
Dear Guest, Thank you for your amazing valuation and for the nice comments, our staff will be glad to know their work was memorable for you. Best regards!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget option in Miraflores
Very nice little budget hotel. Attentive staff. Good breakfast. Convenient to Miraflores/Park Kennedy. Wifi is a bit spotty, mattress could be better.
Stayed 2 nights in May 2019
Response from Guest Relations on 10 Jun,2019
Dear Daniel, We are happy to read your constructive comments and for your amazing valuation. We will consider your opinions for our growth. Best regards!