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Reviews of Hotel Kamana

3 out of 5
Hotel Kamana
Jiron Camana 547 Lima, Lima, LIMA

Reviews

7.0

Good

Rating 10 - Excellent. 50 out of 278 reviews" "
Rating 8 - Good. 102 out of 278 reviews" "
Rating 6 - Okay. 71 out of 278 reviews" "
Rating 4 - Poor. 34 out of 278 reviews" "
Rating 2 - Terrible. 21 out of 278 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a Center of historic district in close proximity to tourists destinations and restaurants.

6/10 Okay

Bismarck

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
Good basic hotel in historic area of Lima.
Kamana is a basic hotel in a good location in the historic area of Lima. The room was a good size and clean, but lacked character. Breakfast was basic but adequate. Staff were very helpful.
Stayed 2 nights in Aug 2023

6/10 Okay

Edward

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to Lima historic squard.
Stayed 1 night in Apr 2023

10/10 Excellent

William

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel lobby was great, rooms were a bit outdated
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything good
Stayed 8 nights in Jul 2021

8/10 Good

Dustyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in central Lima
Nice hotel in the center of Lima, room was clean, service friendly and a safe place to stay. Only complaint was the bed was more firm then I prefer and while the fan at was sufficient and temperature at night comfortable, this place has no air conditioning.
Stayed 2 nights in Feb 2020
Response from melisa on 24 Feb,2020
Many thanks for your feedback, all your opinions are important for us.

8/10 Good

Jennifer

Liked: Staff & service
Stayed 3 nights in Nov 2019
Response from Melisa on 13 Dec,2019
Muchas gracias por su puntuación con respecto a nuestra atención.

4/10 Poor

Manuela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was awful, beds were old and lumpy. Dusty premises and mouldy bathroom. Carpet was stained in our room. Pretty terrible overall
Stayed 3 nights in Nov 2019
Response from Melisa on 4 Dec,2019
Many thanks for your comments, your opinions are very important for us.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great for being close to the central prt of Lima
Stayed 1 night in Nov 2019
Response from Melisa on 2 Dec,2019
Dear guest, many thanks for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot for staying in central Lima—good for both Plaza de Armas and Plaza San Martin.
Stayed 9 nights in Sep 2019
Response from Melisa on 9 Oct,2019
Dear guest we appreciatte your kind comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Melisa on 8 Sept,2019
Muchas gracias nos alegra saber que su estancia con nosotros fue de su total agrado. Cordial saludo

6/10 Okay

Samantha

Liked: Cleanliness
Disliked: Room comfort
Meh
Great location! That was definitely the highlight, we tried the restaurant and were luckily too tired to care that is was blah. The beds were rock hard, and the rooms were basic. I wouldn’t go back but I would definitely find another hotel in the same location.
Stayed 2 nights in Aug 2019
Response from Melisa on 10 Aug,2019
Dear Samantha we apreciatte all your comments all your opinions are very important for us to improve our services

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nothing like the pictures
Our room looked nothing like the picture. The frame of the door allowed you to see in our room. The beds didn't have a headboard. They were twin beds. The toilet was broken and leaking. We had to push a chair against the door for safety. The room was humide ... So much our paperwork was curling .... staff was nice... Location is o.k.
Stayed 2 nights in Jul 2019
Response from melisa on 9 Jul,2019
Dear guest many thanks for your feedback all your comments are important for us

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I moved on as i didn't feel safe after confronting dubious characters during the day and moved to Miraflores for safty reasons.
Stayed 2 nights in Jun 2019
Response from srta melisa on 5 Jul,2019
Dear Andrew thanks for your comments, we apologize you didnt feel safe with us.. downtown lima is actually a safe area to walk around and we do our best to offer you the best service. Kind regards

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from melisa on 14 Jun,2019
Dear guest many thanks for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and friendly. Taxi told my wife fare was 22 +3 Sol When I arrived at the airport he said the fare was $25 US
Stayed 20 nights in Jan 2019
Response from melissa on 22 Feb,2019
Dear guest we appreciatte your comments.. drivers from the airport are not all trustable , that s the reason why we suggest to organize your arrivals directly with us..

10/10 Excellent

heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from srta melisa on 26 Oct,2018
Estimado Heriberto nos complace saber que su estadía en nuestras instalaciones fue de su total agrado.

8/10 Good

Tina, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lima is beautiful with many magnificent old Spanish buildings. The location of this hotel is good - very close to the main plaza and central Lima. You can just walk around for ages gazing at the beautiful old buildings and soaking in the atmosphere. There is the Metro supermarket close for buying food. Many good restaurants close for eating out. Very near to a central mall for shopping. The staff were efficient. I always felt safe - a doorman is always at the entrance to let you in. It is not a luxury hotel but the room was clean and comfortable, and the breakfast was good. Yes, I would stay here again.
Stayed 1 night in Oct 2018
Response from srta melisa on 26 Oct,2018
Dear Tina many thanks we are glad to know that your stay with us was pleasant

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2018
Response from melisa on 19 Sept,2018
le agradecemos por su aporte. La retroalimentacion es importante para el logro de nuestros objetivos de calidad de servicio.

8/10 Good

Edgar

Liked: Room comfort
Great location but not the best service for sure..
Hotel is on a very good location, staff was not very helpful since they were on their own stuff or phones. Overall i guess is worth the price, but i would find something else instead on a future trip since the service is far from expectation...
Stayed 1 night in Mar 2018
Response from srta melisa on 30 Aug,2018
Many thanks for your feedback your opinion is important for us.

4/10 Poor

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from srta melisa on 31 Jul,2018
Muchas gracias por compartir con nosotros su apreciacion de nuestros servicios. Su opinión es muy importante para nosotros.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to plaza de Armas
10 minutes to get hot water, no flushing paper down the toilet.. pretty standard for Peru. Only thing going for it is location next to Plaza de Armas. Would not recommend.
Stayed 1 night in Jun 2018
Response from melisa on 2 Jul,2018
Many thanks for your feedback we appreciate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from melisa on 10 Jun,2018
We appreciate your feedback

10/10 Excellent

Yvonne, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and very safe, the staff very helpful
I was very safe in this hotel, clean and peaceful environment, the staff very helpful and respectful. KInd and generous to help in any need I thank you all of you because of even my visitors were very happy and comfortable
Stayed 4 nights in May 2018
Response from melisa on 24 May,2018
Dear Yvonne we appreciate your comments , thanks for your feedback.

6/10 Okay

Shigeru

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the price I paid, it was good enough
Front desk,security me are very good and helpful Room was not clean, out side of window was full of garbage
Stayed 1 night in Mar 2018
Response from melisa on 12 Mar,2018
DearShigeru we appreciate your comments in order to improve our facilities

4/10 Poor

c, philadelphia

Disliked: Cleanliness, property conditions & facilities, room comfort
Rough location
Located on a very small street. There was no heat so the room was very cold. The walls are paper thin we could hear conversations of people in nearby rooms, people outside and cars driving by. Our shower was connected by a vent to the room next door and we could also hear everything they did in the bathroom. The television did not work!!!!!
Stayed 5 nights in Oct 2017
Response from melisa on 7 Nov,2017
We are unhappy you didnt enjoy your stay with us. We will work hard to fix those inconvenients

4/10 Poor

Elmira

Liked: Staff & service
Disliked: Cleanliness
Poor hotel, wouldn’t recommend to stay there
The hotel is located in the historical area, close to everything, but the neighborhood was very noisy. We didn’t get any sleep, since the loud music from the nearby shops was playing until 12 am and the morning traffic starts at 4:30 pm. The room was not as pictured on the website, the amenities were old, the curtains were falling off, stained carpet, and old towels. We had to wait for 20 minutes to get the hot water running. We booked a taxi ride from the airport, but no one arrived to pick us up. For the money price, I WOULDN'T RECOMMEND TO STAY THERE.
Stayed 2 nights in Oct 2017
we re unhappy you didnt enjoy your stayy with us. we will work hard to fix the inconvenients.

8/10 Good

Jessica

Liked: Staff & service, room comfort
Secured hotel near city center
This area is a little sketchy at night, but it is super close to the city center of Lima. The hotel itself felt very safe as there was a doorman/security and 24/7 reception which was very convenient since we had to leave for the airport at 5:00am. The room was fine, I think this was the only hotel we stayed in Peru (on budget) that had an elevator. The whole hotel was well put together. 20-30 minute taxi to airport (though it seems it takes no less than 30 minutes to get anywhere in Lima). *I speak Spanish
Stayed 1 night in Sep 2017
Dear Jessica we are glad you enjoy your stay with us. We appreciate your feedback.

4/10 Poor

MN, Arlington, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel
Not well maintained hotel; weird smells in the room, a mixture of cigarette and humid. Even when I booked a non smoking room, my covers had a very strong cigarette smell.
Stayed 2 nights in Oct 2017
Response from melisa on 15 Oct,2017
Thanks for your comments , we will be in charge of this inconvenient

8/10 Good

Rebecca, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room
Huge room. Perfectly adequate hotel. Not much to do in the area though.
Stayed 2 nights in Aug 2017
Response from melisa on 22 Aug,2017
Many thanks Rebbeca we are glad to know that you enjoy your stay with us. Best regards.

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful and good food in the restaurant
Stayed 1 night in Aug 2017
Many thanks dear Stella, we are glad that you enjoy your stay with us. Best regards.

6/10 Okay

Verified traveller

Liked: Cleanliness
Great location, noisy neighbours.
Hotel is located within easy walking distance of the Historic Centre and numerous restaurants. Unfortunately, the rooms have thin walls and I had noisy neighbours all 3 nights I was there. Also, the room I was in had no natural lighting (the windows opened into a storage room) so it was always dark.
Stayed 3 nights in Jun 2017
Response from melisa on 25 Jun,2017
We regret your disagreement about the room, we wish we could helped you more about that issue.

8/10 Good

Danelle

Liked: Cleanliness, staff & service, room comfort
Helpful staff and good overall location!
Stayed 1 night in Jun 2017
We are glad to know you enjoy your stay with us. Many thanks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muchas gracias por la puntuación que nos otorga, nos complace haber colmado sus expectativas de hospedaje.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the Center of Lima
Great hotel only two blocks from the plaza de las armas. Clean rooms, modern feel. No breakfast, but it isn't necessary with all of the great places for desayuno nearby.
Many thanks for your comments.

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many thanks for your punctuacion

6/10 Okay

Katie

Just a place to sleep
Only there for a night, landed late and left early. Didn't get a chance to try their breakfast. Hotel staff was okay, the lady who checked me in was okay nice, the guy at check out was just doing his job, not more not less. Location was the best thing, I had an early flight but I wanted to see something in Lima so I tried to walk around before heading to the airport and it was only 5 min walk to Plaza de Armas.
Thanks four your comments, we regret you couldnt stay longer, we hope you enjoy your stay in our beautiful country.

6/10 Okay

Kim

Liked: Cleanliness
Clean, cheap, good location in city center, but nothing special of service.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel in good neighborhood
Easy walking distance to central Lima. Good service and personally-cooked breakfast.

6/10 Okay

Karen

Liked: Staff & service, property conditions & facilities

8/10 Good

Ruthann, New Port Richey, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first trip to Lima
The hotel staff were great. It was clean but could use a little updating. The only problem was the noise outside.

4/10 Poor

Verified traveller

Disliked: Room comfort
subpar
If you expect a room to give you shelter, clean sheets, and a shower, all within walking distance of the Cathedral, Archbishop's palace, etc it's fine. If you expect a comfortable bed, consistent access to hot water, water pressure, or a neighborhood where you can comfortably walk alone at night, you'll probably be disappointed. Also, they double charged us for the room as they refused to believe our documents proving our stay had been pre-paid.

8/10 Good

Pavel, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamana is not in Miraflores where most tourists seem to stay, but close to the historic center of Lima (Plaza de Armas, cathedral, and the president's palace) making it convenient for excursions. It's also a bit closer to the airport. The area seemed perfectly safe. The hotel itself was quite nice, and the breakfast was good by US standards.

4/10 Poor

Rachel, SLC, UT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Very disappointed from the minute we walked in. The room was clean(ish) but very unkept and worn down. Stains on walls, chipped paint everywhere, old springy mattresses. I requested a Queen OR King bed at the time of reservation and was given two single beds. I couldn't sleep next to my husband. Our room looking NOTHING like the photo on Expedia. Expedia rating of three stars, I would give it one star.

4/10 Poor

Francisco

Disliked: Cleanliness, property conditions & facilities, room comfort