Reception
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Reviews of Hotel Melodia

3 out of 5
Hotel Melodia
Av. La Marina 2247, San Miguel, Lima, Lima

Reviews

6.6
Rating 10 - Excellent. 4 out of 35 reviews" "
Rating 8 - Good. 14 out of 35 reviews" "
Rating 6 - Okay. 7 out of 35 reviews" "
Rating 4 - Poor. 7 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rafael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in very poor shape, mold in the bathrooms, stains all over the rugs, wall are dirty. mirrors are pilling off the back of it. Horrible hotel.
Stayed 2 nights in Mar 2022

4/10 Poor

Mirta

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy. Electric power went off at 10:00pm Their electric generator started but it’s gas exhaust filled the corridor and went inside my room in the second floor. At 11:00 pm I was moved to the third floor. YOU get what you pay for…..but this was to much
Stayed 3 nights in Dec 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Patricia on 30 Apr,2019
Buenos Días Anonymous: Le agradecemos sus comentarios. Saludos,

6/10 Okay

Malcolm, USA

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities
No comfortable "relaxing" space. Difficult to get even basic needs met such as coffee and tea in demand.
Stayed 3 nights in Nov 2018

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!!
It's a good hotel and my stay was good. I was here before.
Stayed 1 night in May 2018
Response from Patricia on 15 Jun,2018
Good Morning Mr. Lazaro: Thank you for your comments. Regards, Patricia Walters

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, clean and comfortable.
The property is well located, across the Plaza San Miguel. It is clean, it offers a good environment and safety. The room is very comfortable, feather pillows and plenty of covers.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Location
Good Location, nice staff. But, there was not hot water in the sink.
Stayed 3 nights in Jun 2017

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent but the room lacked temperature control.

4/10 Poor

Rafael, New Jersey, USA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Small rooms for the money
The rooms were extremely small, they did accommodated me to a larger room but was still tiny for the money I paid for. Location was great, service was great, elevator was very small. Bar was not fully supply, ran out of the drinks we were having.
Good Afternoon Mr. Rafael: We appreciate your comments , they are very important for us. We hope to provide better service thanks for them.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioning! Only nice thing about this hotel was the bedroom. And no hot water in the shower, couldn't even shower properly, felt like bathing in a waterfall in Antarctica.

6/10 Okay

CATHY, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
next leg of our trip
It was a great stay up until when we left I forgot my wallet on the table and checked with the hotel shortly after and of course they said they couldn't find it. Luckily I got my credit cards etc cancelled immediately after. Really was an inconvenience to have to do that

8/10 Good

Amanda, USA

Liked: Staff & service
Disliked: Property conditions & facilities
Good Hotel in San Miguel--Don't Expect Silence!
Good Hotel located conveniently next to Plaza San Miguel, PUCP, and about 20 min from the airport. Lima is a loud city no matter where you are and the hotel is no exception. Don't forget you are traveling in a loud, noisy city and for aome reason you over-expect sumptuous resort-style living--you won't get that. But you will get a good hotel with ok breakfast and one really good receptionist among the other 2 really bored receptionists who will hook you up in a heartbeat if you need it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
I will stay again there. I had a good time. The location is excellent, close to the university.

6/10 Okay

MONICUA, USA

No heat
Would rather pay more the next time and go to an updated hotel. no heat.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Well located hotel; however, poor quality
El restaurante cerrado y no informan. Causó mucha molestia re-agendar una reunión de trabajo. No informan nada sobre el desayuno, que era parte del servicio pagado. El ascensor no funcionaba y los contactos de la electricidad para cargar mi teléfono oy computadoras deberían haber sido reemplazados hace añii lo s.
Stayed 1 night in Mar 2022

6/10 Okay

Luis

Business traveller
Disliked: Staff & service
Pauperrimo el servicio de restaurante
Realmente siempre voy a Lima me gusta quedarme en este hotel, todo es aceptable, lo único que realmente es paupérrimo es el servicio en el restaurante, los colaboradores creen que te hacen un favor.
Stayed 3 nights in Mar 2020
Response from Juan Carlos Malpartida/Jefe de Operaciones. on 24 Mar,2020
Lamentamos, su experiencia negativa en el restaurant. Le hemos mostrado su comentario a nuestro personal, gerencia y estamos programando una capacitación de atención al Cliente. Esperamos, revertir su opinión al respecto en otra oportunidad. Gracias por su comentrio que nos permite mejorar.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodos
Habitación bien limpia...baños bien presentables...desayuno aceptable...y la ubicacion buena
Stayed 2 nights in Mar 2020
Response from Reservas on 11 Mar,2020
Estimado Antonio, gracias por sus lindos comentarios, apreciamos haya tomado su tiempo para hacerlo y agradecemos su preferencia.

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antiguo y de poca mantencion.
EL hotel es antiguo y con poca mantención. El baño es antiguo y con partes oxidadas. La alfombra del dormitorio sucia y la ropa de cama tambien. Los desayunos con minima variedad de elementos. No vale el valor que cobran.
Stayed 3 nights in Oct 2019
Response from Patricia on 16 Oct,2019
Buenas Tardes Sr. José: Gracias por sus comentarios, los tomaremos en cuenta. Atentamente,

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Um bom hotel, bem localizado e um bom café da manhã
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019
Response from Patricia on 16 Aug,2019
Buenos Días: Le agradecemos su puntuación. Saludos,

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy contenta
Stayed 2 nights in Apr 2019
Response from Patricia on 13 Jun,2019
Estimada Srta. Elisa: Le agradecemos su comentario,nos alegra que este contenta con nuestros servicios.

8/10 Good

Ymy lady

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Feb 2019
Response from Patricia on 3 May,2019
Buenos Días Srta. Ymy Lady: Muchas gracias por su puntuacion. Saludos,

10/10 Excellent

Marco, San José, Costa Rica.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel tiene excelente ubicación. El personal es muy amable y colaborador. El aseo es excelente. Sólo falla internet, es muy lenta.
Stayed 8 nights in Sep 2018

8/10 Good

Diego Honorato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Cacho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
El hotel muy comodo y cuenta con todo lo necesario para una buena estadia
Stayed 1 night in Jun 2017
Response from Patricia on 8 Jul,2017
Buenos Días: Le agradecemos los comentarios, ellos nos motivan a trabajar mejor para brindar un buen servicio a nuestros clientes. Saludos Cordiales, Patricia Walters

6/10 Okay

Victor

Hotel tranquilo
Tranquilo el lugar. Cerca de buenos lugares para comprar y comer.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Realmente es un Hotel donde los hacen sentir como en casa

8/10 Good

Sandra Liliana, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cordialidad y muy buena ubicacion
Buenisimo, personal muy cordial. Cercano al aeropuerto,afidable!!!

8/10 Good

Guillermo, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sabor Agridulce
En realidad bastante bien lo único que no me parece es que cuando hice el check out le solicite al salonero de el restaurante dos trozos de hielo por que soy diabetico para guardar la insulina y me cobro 5 soles. despues de una estadia de 6 dias de verdad me parece inaudito.

4/10 Poor

VICTOR, São Bernardo do Campo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel para emergencias
O Hotel serve para emergências. É extremamente barulhento, a internet no quarto somente funciona a cabo (fiquei sem net no ipad e no iphone). O quarto não é nada demais, mas fora o barulho, dá pra quebrar um galho. O restaurante é simples, mas com uma comida bem feita. O café da manhã é muuito simples e deixa um pouco a desejar, pelo preço da diária. O staff do hotel é super atencioso e prestativo.

2/10 Terrible

JORGE, Quito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo es poco
Pésimo fu el peor viaje llegue al hotel u no tenían ni idea de la reserva que hice en hoteles.com y no había espacio disponible

6/10 Okay

defeng

Liked: Cleanliness

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Julio Ortega

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un buen hotel
Corresponde a lo que estaba buscando y a su precio. La atención es buena y amable

6/10 Okay

Lucia, Brasil

Disliked: Property conditions & facilities, room comfort
Problemas no serviço de quarto....
Não foi muito agradável e adequada a escolha deste hotel.Priorizei a localização próxima da PUC.Achei os serviços deficitários, sendo que nem toalha de rosto não oferecem.Apenas toalhas de banho. O quarto era pequeno demais, nem espaço para as malas existia.Tinha cheiro de mofo muito forte também.