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Reviews of Hotel Monte Real

3 out of 5
Hotel Monte Real
Calle 27 de Noviembre 169-189, Lima

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 42 reviews" "
Rating 8 - Good. 14 out of 42 reviews" "
Rating 6 - Okay. 2 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sharjeel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. Here is why:
DO NOT STAY HERE. Here is why: - When I arrived, they charged me in dollars instead of soles, and I had to correct them. Took some convincing to show that I was right. - The hotel itself is dilapidated and old. The room felt ancient. - I had ants crawling in my sink. Yes, ants. - There was an AC in the room but no remote to turn it on - and I had to request them to bring this up. Why is it not already there?? Long story short, do not try to save money and stay here. It's not worth it.
Stayed 1 night in Dec 2021
Response from recepcion on 7 Jan,2022
oh sorry to had a unfortunatelly expirienceo or to describe a bad expirience but is imposible look at ants in the room,coz is always the house keepers cleans all the hotel rooms, so i hope to your visit in other opportunity with us, about the change of dollars to soles, todays its diferent because our president put the dollar above the normally price , years ago the change was 3.50 in soles but now is more than years ago

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy
Nice location (Miraflores!), safe environment, lots of restaurants nearby. WiFi service was not steady, but good enough to chat with my friends in USA and Russia. And yes - a very friendly personnel and excellent room service.
Stayed 5 nights in Nov 2021
Response from Recepcion on 7 Jan,2022
oh sir we agree and happy with your comment, because we work to make our guests feel at home, we look forward to your visit soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Monte Real
Very nice, helpful staff. They accommodated early breakfast requests and assisted with finding a nearby lab for COVID testing. Our room was comfortable and clean. The hotel is within a 30 minute walk to Larcomar, Miraflores parks, great dining, etc. Would definitely recommend!
Stayed 2 nights in Nov 2021
Response from Recepcion on 7 Jan,2022
oh sir we hope your visit soon , we are happy to have you soon

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good hotel, friendly staff and not too far from the central part of Mira Flores. Could have been closer though. There was only one towel in the room and one coffee cup for my husband and I oh, but that didn't matter since there was no coffee anyway. The lady at reception said she'd bring up some coffee we could have in the morning, but failed to do so.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
It was good for the price.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was so nice. She allowed to stay even the hotel was closed because of corona vírus. They provide meals while I was there. The place was clean and comfortable. The place is well located. Close to the Brazilian embassy.
Stayed 2 nights in Apr 2020

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Miraflores.
Great location in Miraflores close to the beach and main roads. Super clean boutique hotel. Rooms are nice and simple. Breakfast included is ok not wonderful. Great friendly staff an service. Pretty outdoor eating area.
Stayed 2 nights in Mar 2020
Response from Front Desk team on 3 Apr,2020
Dear Christopher, Thank you for staying with us!! We are glad you enjoyed your stay with us and we hope to see you soon.

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
The hotel is in a good area and is very well kept. Very clean and the staff is so kind. Everyone went out of their way to help us with anything during our stay!
Stayed 3 nights in Feb 2020
Response from Monte Real team on 3 Apr,2020
Dear Paloma, Thank you for staying with us! We are glad you had a wonderful time with us! we hope to see you soon!

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Marco, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and room were amazing for price, I d suggest this hotel
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally, i enjoyed my stay. The breakfast was good,the staff was helpful and friendly. The room was kind of small, but it was not a problem. What really upset me is that when we checked out we left our bags and went for a walk. Few minutes away from the hotel, we realized that we left a cell phone in the room. It was charging. We did not even think to come back right away, because we thought that a cleaning lady will find it and give it to the receptionist, as people do in the USA. But she did not. And, we didn't get our phone back.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property. Quiet area. Comfortable bed.
Stayed 1 night in Jan 2020

10/10 Excellent

Patricia, Wharton, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! The staff is super nice and it's very clean. It's also very safe and it's only a few blocks from the Óvalo. Will definitely return :)
Stayed 9 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and the staff very friendly
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I would stay here again. But, I was not real impressed with the breakfast. The eggs and the sausage were not kept warm and i could have used some bacon... perhaps the option of eggs to order might be nice. and maybe some bottles of water in the rooms...
Stayed 13 nights in Dec 2019

10/10 Excellent

Marie, Orem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front dest staff were SUPER SUPER helpful and took care of a ton of things for us. The rooms were also very clean and nice.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was fine, specially the cordially of the staff. Really had a very good time at this place...
Stayed 5 nights in Nov 2019
Response from Carla Chuquisengo. on 28 Nov,2019
Dear Sir, first of all thank you for staying with us! We are glad you had a wonderful stay with us. We always try to focus on customer service. Sincerely, Carla Chuquisengo Hotel Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fair room rates, but most importantly, great staff, especially Don Juan. Next time I visit Lima I plan to book this property again,
Stayed 3 nights in Nov 2019
Response from Carla Chuquisengo on 28 Nov,2019
Dear Sir, first of all thank you for staying with us! We are glad you had a wonderful stay with us. We always try to focus on customer service. Sincerely, Carla Chuquisengo Hotel Manager.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with the great breakfast in Miraflores. Close to the parks and the cliffs, ~40 minutes to the airport and a short taxi ride to all touristic destinations in Lima. Nice bar with the garden and very friendly staff.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and property just a couple of blocks away from the ocean
Stayed 1 night in Oct 2019

10/10 Excellent

Neel, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Miraflores, good breakfast and reasonable price
Stayed 3 nights in Sep 2019

10/10 Excellent

Diana, Mexico City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a late late checkout and I truly appreciate it.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close convenient safe and clean easy to get around from and short trip from air port from 3 blocks from sea.
Stayed 3 nights in Aug 2019
Response from c. on 9 Sept,2019
Dear guest, thank you for staying with us! we are glad you enjoyed your stay at lima and our hotel. Regards, Carla Chuquisengo.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is like a 150 hotel for a very low price. I recommend it!!
Stayed 5 nights in Aug 2019
Response from c.c on 9 Sept,2019
Dear guest, thank you for staying with us! we are glad you enjoyed your stay at lima and our hotel. Regards, Carla Chuquisengo.

8/10 Good

Dr. Johanne

Liked: Amenities
Missing electrical outlet near bed to plugin mobile phone. Missing outlet for hot water pot.
Stayed 2 nights in Dec 2023

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado, todo esta muy aceptable.
Stayed 8 nights in Dec 2021
Response from Recepcion on 7 Jan,2022
MUY AMABLE POR SU COMENTARIO , ESTAMOS ATENTOS A SU PRONTA VISITA

8/10 Good

CELSO R

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mediano.
Hotel bem localizado, o quarto amplo e bom, cama confortável, o esquema do café entregue no quarto (protocolo Covid) foi bem bacana, banheiro amplo com banheira Hidro, sacada com mesinha, espaço interno com mesinha. Faltou cortina na salinha com mesinha e o cheiro do quarto lembrava a móveis velhos/ antiquário.
Stayed 4 nights in Nov 2021
Response from Recepcion on 7 Jan,2022
señor nos encontramos agradecido de haberlo recibido en nuestro, esperamos su pronta visita

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noche relajante
El hotel está ubicado muy cerca de Larcomar y Café Buena Vista, la zona es tranquila aunque fría por su cercanía a la costa. Pensé que la noche sería terrible pero la habitación fue cálida. La cama super suave, tuve una estadía tranquila y muy cómoda. Agradezco la atención del personal y aplaudo que cumplan con todos los protocolos de bioseguridad.
Stayed 1 night in Jul 2021

8/10 Good

CESAR

Stayed 1 night in May 2021

10/10 Excellent

LUZ DARY

Stayed 1 night in Mar 2021

10/10 Excellent

Jorge Enrique

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Tal vez la única sugerencia que les podría hacer es que mejoren el servicio del desayuno.
Stayed 7 nights in Nov 2019

8/10 Good

Arianna

Está bien
Stayed 3 nights in Dec 2019

8/10 Good

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomiendo
Excelente opción,lugar muy tranquilo y seguro
Stayed 2 nights in Nov 2019
Response from carla chuquisengo. on 28 Nov,2019
Dear Gustavo, first of all thank you for staying with us! We are glad you had a wonderful stay with us. We always try to focus on customer service. We are located in one of the most safetest districts of Lima. Sincerely, Carla Chuquisengo Hotel Manager.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nuevo, habitaciones muy grandes ubicado en una zona tranquila pico comercial de Miraflores... Ideal para descansar, buen desayuno buffet.
Stayed 1 night in Nov 2019
Response from carla chuquisengo on 28 Nov,2019
Dear Sir, first of all thank you for staying with us! We are glad you had a wonderful stay with us. We always try to focus on customer service. We offer a buffett breakfast everyday. Sincerely, Carla Chuquisengo Hotel Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Hotel muito bom e bem localizado. Mas por ser próximo a um bar a música pode incomodar.
Stayed 1 night in Nov 2019

10/10 Excellent

JoseManuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como siempre buen trato y muy amables. Sin duda un hotel para recomendar
Stayed 1 night in Sep 2019
Response from carla chuquisengo on 28 Nov,2019
Dear Sir, first of all thank you for staying with us! We are glad you had a wonderful stay with us. We always try to focus on customer service. Sincerely, Carla Chuquisengo Hotel Manager.

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness
En general un trato muy bueno con sus clientes y buena atención
Stayed 1 night in Sep 2019

2/10 Terrible

Alejandra, Ecuador

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible servicio, sin teléfono, pésima señal del wifi, baño sin agua caliente, mantas sucias, sin toma corriente y pésimo servicio de las recepcionistas
Stayed 1 night in Sep 2019

10/10 Excellent

Julio, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy seguro, las personas muy amables y muy buena ubicación.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia en el hotel y un trato agradable por parte del personal
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from c.c on 9 Sept,2019
Dear guest, thank you for staying with us! we are glad you enjoyed your stay at lima and our hotel. Regards, Carla Chuquisengo.