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Reviews of Luxury Hotel Inkari

4 out of 5
Luxury Hotel Inkari
Calle Narciso De La Colina 251, Miraflores, Lima, Lima

Reviews

8.0

Very good

Rating 10 - Excellent. 130 out of 332 reviews" "
Rating 8 - Good. 101 out of 332 reviews" "
Rating 6 - Okay. 64 out of 332 reviews" "
Rating 4 - Poor. 21 out of 332 reviews" "
Rating 2 - Terrible. 16 out of 332 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Desiree, SAN DIEGO

Stayed 8 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was delightful. I was made to feel welcome from the very moment I made contact, up until my departure day. Clean, Friendly, Helpful and Convenient. All just to name a few!
Stayed 6 nights in Nov 2023
Response from INKARI LUXURY HOTEL on 29 Nov,2023
Thank you very much for your comments.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The establishment was located in walking distance to various services. I would stay there again.
Stayed 5 nights in Nov 2023
Response from INKARI LUXURY HOTEL on 24 Nov,2023
Good afternoon, thank you very much for your comments, it was a pleasure serving you.We hope to see you soon.

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from INKARI LUXURY HOTEL on 17 Nov,2023
Fue un placer tenerlo como huésped. Muchas gracias, lo esperamos pronto.

8/10 Good

Jorge

Good
Stayed 6 nights in Oct 2023
Response from INKARI LUXURY HOTEL on 31 Oct,2023
Gracias por sus comentarios, lo esperamos pronto.

6/10 Okay

Juan

Liked: Staff & service, room comfort
Hotel it’s ok, but breakfast could be so much better. Carpet on my room was dirty and was afraid to walk barefoot
Stayed 2 nights in Oct 2023
Response from INKARI LUXURY HOTEL on 31 Oct,2023
Thank you for your comments, we will improve the cleanliness and we apologize for what you told us.We hope to see you soon.

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço bacana e bem localizado
Tem piscina, restaurante e o atendimento excelente.
Stayed 1 night in Oct 2023
Response from INKARI LUXURY HOTEL on 31 Oct,2023
Gracias por sus comentarios, lo esperamos pronto.

10/10 Excellent

Aidaliz

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt get the vip access treatment, breakfast need an upgrade. Besides that everything was good.
Stayed 3 nights in Oct 2023
Response from INKARI LUXURY HOTEL on 13 Oct,2023
Thank you very much for your comment about your recent stay with us. We are constantly working to improve our services and your feedback is extremely useful.We have sent the report to the corresponding areas to see the problem you mentioned.We hope to see you soon.Kind regards,Inkari Luxury Hotel

4/10 Poor

Brett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from INKARI LUXURY HOTEL on 27 Sept,2023
Sr. Brett, Muchas gracias por sus comentarios, fue un placer atenderlo.Lo esperamos pronto.

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. My husband and I traveled with our teenage sons to Lima for the first time. The family suite was actually two connecting rooms and we loved it. We were close to our sons, but also had privacy when needed. The rooms were very large with great water pressure (which is a must after an entire day of traveling). The staff ordered our cabs, would request housekeeping while we were out and prepared to-go meals for us when we traveled early to Cusco. The daily breakfast buffet was delicious. We didn’t take advantage of the pool or sauna, because we were tired from all of the outdoors activities we did, but we will check it out next time. Thank you to the staff at the Luxury Inkari for making our stay very comfortable and enjoyable. We will definitely be back.
Stayed 8 nights in Jul 2023
Response from INKARI LUXURY HOTEL on 17 Jul,2023
Muchas gracias por sus comentarios, fue un gusto haberlos tenido como huéspedes.Hasta pronto, bendiciones.Saludos cordiales,Inkari Luxury Hotel

4/10 Poor

gustavo

Stayed 3 nights in Jun 2023
Response from INKARI LUXURY HOTEL on 19 Jun,2023
Muchas gracias por alojarse con nosotros.Lo esperamos pronto.Saludos cordiales,Inkari Luxury Hotel

6/10 Okay

Dayli

Stayed 2 nights in May 2023
Response from INKARI LUXURY HOTEL on 17 Jun,2023
Muchas gracias.

10/10 Excellent

Yelka Patricia Aguilar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Super friendly
Stayed 6 nights in May 2023
Response from INKARI LUXURY HOTEL on 27 May,2023
Buenos días estimada Yelka,Gracias por sus comentarios, fue un placer poder tenerla como huésped.Los esperamos prontoSaludos cordiales.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Tourist Hotel
Nice hotel for the price. Lot's of good restaurants in walking distance. Market near by is very good.
Stayed 3 nights in May 2023
Response from INKARI LUXURY HOTEL on 22 May,2023
Dear Mr Stephen,Thank you very much for his comment about his recent stay with us. We are constantly working to improve our services and your comments are very useful.Kind regards,Inkari Luxury Hotel

10/10 Excellent

DWIGHT A

Stayed 1 night in May 2023
Response from INKARI LUXURY HOTEL on 9 May,2023
Buenos días estimado Dwight, gracias por alojarse con nosotros, fue un placer poder estar a su servicio.Vuelva pronto, lo esperamos.Saludos cordiales,Inkari Luxury Hotel

4/10 Poor

Christopher

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When I spoke to the property about the water in the room not being hot. No actions were taken . The service person lied
Stayed 5 nights in Mar 2023
Response from Luzmila on 21 Apr,2023
Good afternoon dear Mr. Christopher,We are very sorry for the bad times you had during your stay, we are going to see the issue with the areas in charge and give a solution to what you told us.Thank you for your feedback as it helps us improve as a property to better serve our guests.Kind regards,Inkari Luxury Hotel

4/10 Poor

Oscar, Stamford CT

Travelled with partner
Disliked: Staff & service
Almost everything at this hotel was low rated, the staff was not friendly, breakfast was poor, unattentive service ,rooms were mediocre specially the bathroom. Eye sore of a window view. $15.00 for water bottles which we used to wash our teeth. Safe in room did not work. Anyway will never come back here.
Stayed 4 nights in Mar 2023
Response from Inkari Luxury Hotel Team on 4 Apr,2023
Dear Oscar:Thank you for sharing your comments with us.We are open to hear about your experiencia to improve our service and keep on training our staff.I hope you can give us a second chance to show you our growth.Hope to see you again.Best regards

2/10 Terrible

José Oswaldo

Stayed 1 night in Feb 2023
Response from Equipo Inkari Luxury Hotel on 4 Apr,2023
Estimado Jose Oswaldo:Muchas gracias por calificar su experiencia en nuestro hotel.Esperamos que en una próxima estancia podamos satisfacer sus necesidades.Saludos cordiales

4/10 Poor

Gonzalo

Stayed 1 night in Feb 2023
Response from Equipo Inkari Luxury Hotel on 4 Apr,2023
Estimado Gonzalo:Muchas gracias por calificar su experiencia en nuestro hotel.Esperamos que en una próxima estancia podamos satisfacer sus necesidades.Saludos cordiales

10/10 Excellent

Luis, Kirkland

Stayed 1 night in Jan 2023

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Claudia on 24 Jan,2023
Gracias por sus comentarios, tomaremos medidas para mejorar.Saludos cordiales,Inkari Luxury Hotel

4/10 Poor

HUA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is great, close to everything. The dining options are plenty, and most open to very late at night. The hotel itself needs complete renovation top to bottom. The room furniture is very old, used and torn. The bathroom is dirty, and functionally doesn't make sense - like why would anyone use a shower curtain that is only half length? The carpet is so worn that I saw the cleaning person sweeping the carpet, not vacuuming.
Stayed 2 nights in Dec 2022
Response from Claudia on 24 Jan,2023
Gracias por sus comentarios, tomaremos medidas para mejorar.Saludos cordiales,Inkari Luxury Hotel

6/10 Okay

Jim

Stayed 8 nights in Nov 2022

2/10 Terrible

Gautam

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need major maintenance. Carpet smell and very dirty. Rude receptionist. Try to charge the thing we did not use. Charge us early check in even hotel was empty. Some one came and smoke in our room while we were on city tour.
Stayed 2 nights in Nov 2022

4/10 Poor

ROSANA SILVIA

Travelled with family
Disliked: Staff & service, property conditions & facilities
I did not receive VIP access. Arriving they charged me an additional for being Peruvian despite not receiving in the country. he sauna turned off and never answer the call. bathroom ceiling damp and moldy and peeling, I had a bad experience.
Stayed 2 nights in Nov 2022

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay here while in Lima. We took full advantage of the many amenities pool gym, sauna, steam room daily. It’s in Miraflores and a close walk to many great restaurants, parks and public transportation. The hotel itself is a little outdated in the rooms but this really didn’t bother us. WiFi worked well in our rooms, but do wish it worked on the top floor where the gym/pool is. Definitely recommend if you’re looking for these extra amenities during your stay and we would definitely stay here again if in Lima.
Stayed 2 nights in Nov 2022

2/10 Terrible

Alonso

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am never booking at this hotel ever
Stayed 2 nights in Nov 2022

2/10 Terrible

Desiree, SAN DIEGO

Business traveller, Travelled with partner
Disliked: Staff & service
THE MOST HORRIBLE HOTEL IN THE WORLD!!! THEY WANTED TO CHARGE ME FOR A LATE CHECKOUT AND TOLD US THST OUR GUESTS ARE NOT ALLOWED TO COME VISIT US! SUCH A HORRIBLE HORRIBLE PLACE!!!

6/10 Okay

Desiree, SAN DIEGO

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Not what I expected for a 4-star hotel. Very disappointed ☹️
Stayed 1 night in Oct 2022

10/10 Excellent

Delmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and breakfast was a delicious mix between Peruvian and American style.
Stayed 4 nights in Oct 2022

8/10 Good

hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, very nice area. The included breakfast buffet not that good. limited option
Stayed 5 nights in Sep 2022
Response from Team Luxury Inkari on 27 Oct,2022
We really appreciate your comments, they help us improve our service.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and everyone was very friendly.
Stayed 2 nights in Sep 2022
Response from Team Luxury Inkari on 27 Sept,2022
Dear Phillip, Thank your for your comments!We hope to see you again soon.

6/10 Okay

Andrey

Travelled with partner
Liked: Cleanliness
They don’t care about VIP access actually they charge two times for the room
Stayed 1 night in Sep 2022
Response from Team Luxury Inkari on 27 Sept,2022
Dear Andrey, By a mistake we charged your card, but we canceled the transaction the same day. We apologize for the inconvenience.

2/10 Terrible

Wesley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Lenin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Equipo Luxury Inkari on 15 Sept,2022
Muchas gracias por hospedarse con nosotros!Esperamos que su estadía haya sido muy placentera.

6/10 Okay

Ivan

Disliked: Property conditions & facilities
Just ok for single night
This place has seen better days. Location is good.
Stayed 1 night in Aug 2022
Response from Team Luxury Inkari on 15 Sept,2022
Thank you for your comments!We hope to see you again!

6/10 Okay

Gabrielle

Travelled with partner
Liked: Staff & service
Great location if you're looking to enjoy Mira Flores. 10-minute walk to a plethora of shops and dining options. 5-minute walk to the John F. Kennedy Cat Park. I stayed in a double twin room. The beds were comfortable, however, overall cleanliness in the room lacked. The room needed to be vacuumed (multiple pieces of trash and hairs in corners and near the bed). I also killed cockroach in my room. The bathroom amenities looked luxurious but the bathroom was not clean (hairs on toilet, sink, and shower). Overall, it was a great location, but I would likely not return due to bugs and cleanliness.
Stayed 5 nights in Jul 2022
Response from Team Luxury Inkari on 2 Aug,2022
Dear Gabrielle, We are very sorry for what happened, we are referring your comments to the corresponding area in order to improve our service. We hope to have your visit soon and that way you can re-evaluate our service.

10/10 Excellent

JERALD

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late and only to find out I booked a wrong date. I booked the following day instead. Expedia was so nice ti help me out get my reservation fixed. Got upgraded room and beautiful view of the city. Close to everything. Walking distance to the Church, Parks and food area. 10-15mins walk to Larcomar. Love this place. Breakfast was great. Thanks for the beautiful experience.
Stayed 1 night in Jul 2022
Response from Team Luxury Inkari on 27 Jul,2022
Thank you for your comments, we really appreciate it. We hope to see you again soon.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not at all a 4. Star experience.
It was overall a terrible stay. My first night there the karaoke singing on the second floor could be hard in my fourth floor room as if they were right next-door to me and when I brought it up to the front desk all they said was let’s just hope tomorrow is not so loud. And then the next day when I tried to use the sauna they said both were being serviced it was going to be fixed in an hour but was not fixed even after four or five hours. At which point I just left the hotel. The breakfast was ok and hallway smelled like turpentine.
Stayed 2 nights in Jul 2022
Response from Team Luxury Inkari on 27 Jul,2022
We are very sorry to hear what has happened, we will forward your comments to management so that they can solve the inconveniences and improve the mentioned aspects.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
A Peculiar Experience
This may be a 4-star hotel by Lima standards, but it certainly wouldn't be a 4-star hotel in any other city. While the bed itself was comfortable, sleeping on a night was still made difficult by all the strange noises coming from the building. Not to mention how easilly you could hear people in other rooms and the coridoor. Bathroom was good apart from the bath itself, which was supposed to be a jacuzzi bath, but all it really did was shoot foul egg-smelling water across the room. Shower pressure was great but had massive temperature fluctuations. Facitilies were decent, with a gym, pool and sauna. Though again, using these services was a bit dubious given the poor housekeeping of the hotel. The staff themselves were friendly enough, but with the price I paid, I felt mostly let-down by this time-warped hotel.
Stayed 2 nights in Jul 2022
Response from Team Luxury Inkari on 6 Jul,2022
We are very sorry to hear that. We will be referring your comments to the management so that the maintenance service at the hotel can be improved. Hoping to see you again to check out our best service.

2/10 Terrible

Fiorella

Stayed 1 night in Apr 2022

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for families! I felt safe and confident in the staff members. Kids enjoyed the wet sauna for the first time and the jacuzzi bath. The beds were very comfortable and linens were clean. Excellent location
Stayed 2 nights in Apr 2022
Response from Team Luxury Inkari on 11 Apr,2022
Dear Paul, Thank you for you comments. We are delighted to have served you. We hope to see you again soon.

4/10 Poor

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old dreaded furniture in rooms Poor design of bathroom Tacky wallpaper and carpet Dangerous bathtub
Stayed 2 nights in Mar 2022
Response from Equipo Luxury Inkari on 1 Apr,2022
Estimado Ricardo, Muchas gracias por la información brindada, se tomarán las medidas necesarias. Equipo Luxury Inkari

6/10 Okay

Blanca

Stayed 3 nights in Jan 2022
Response from Equipo Luxury Inkari on 19 Mar,2022
Estimada Blanca, Muchas gracias por sus comentarios! Esperamos verla pronto nuevamente!! Equipo Luxury Inkari

10/10 Excellent

Blanca

Stayed 2 nights in Jan 2022
Response from Equipo Luxury Inkari on 19 Mar,2022
Estimada Blanca, Muchas gracias por sus comentarios! Esperamos verla pronto nuevamente!! Equipo Luxury Inkari

6/10 Okay

Emmanuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a Luxury Hotel
I was
Stayed 1 night in Nov 2021

10/10 Excellent

EDER MANUEL, Ciudad de Mexico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómoda habitación
Stayed 2 nights in Oct 2021
Response from Equipo Luxury Inkari on 18 Oct,2021
Estimado Eder, Muchas gracias por sus comentarios. Esperamos verlo pronto! Un fuerte abrazo.

2/10 Terrible

Nezar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

8/10 Good

HEATHCLIFF

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older, non modern hotel. Good value. Good amenities. Good location.
Stayed 1 night in Sep 2021
Response from Team Luxury Inkari on 18 Oct,2021
Thank you for your comments. We really appreciate it. We hope to see you soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel, good facility, nice place, all is fine All expectations were met, location recommended for the purpose of the trip
Stayed 1 night in Dec 2020