Free toiletries, hair dryer, towels
Check availability

Reviews of The Whitetail and Suites

2.5 out of 5
The Whitetail and Suites
67 West Broadway, Lincoln, ME

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 154 reviews" "
Rating 8 - Good. 58 out of 154 reviews" "
Rating 6 - Okay. 13 out of 154 reviews" "
Rating 4 - Poor. 9 out of 154 reviews" "
Rating 2 - Terrible. 6 out of 154 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Barry

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
My Electricians Arrived and there were no keys left out for them at the Front. After this was Cleared up; they were put in a Room that is not what was booked; their Room was Taken by another Larger Group that arrived before them. There was a Huge Whole in the Ceiling that was being covered by a Black Garbage bag... All the Pictures in the Room were Crooked; just looked like the Room was not cleaned after the last Guests. Do not recommend this Place unless you arrive while someone is still at the Front Desk and you reserve a Room From 1-10.
Stayed 1 night in Jan 2024

8/10 Good

teresa, North Reading

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and checkout. Only gave staff 3 stars because a N.A. wasn’t available- we never saw anyone- keys were left out in envelope for us and we used the key drop on the way out - easy peasy . Location was perfect for our needs. WiFi was weak and we had better LTE but room was clean and warm which was great. It had just snowed the day before but the parking lot was still a bit messy - thankfully we had boots . Plenty of food options near by and appreciated the welcome letter from the hotel outlining local places . Thank you -
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved that check in and check out was so easy!
Stayed 1 night in Dec 2023
Response from The Whitetail on 2 Feb,2024
Thank you for your stay & review, Rebecca!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Whitetail on 8 Nov,2023
Thank you for the rating, Vicki!

2/10 Terrible

James

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst room ever
A room not much bigger than the bed. No place to put luggage. No hangers. Hole in seal next to air conditioner. Bathroom down the hall - had not been expecting that. An incredibly poor room. Not what I ever expected to purchase from Hotels.com. Future business doubtful.
Stayed 1 night in Oct 2023
Response from The Whitetail on 8 Nov,2023
It is a very small room, which is why it is the cheapest. The air conditioner has since been removed. Future business with you is prohibited, it would result in the same way I passed off your business from this stay.

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was quiet from outside noise but not from inside noise. Didn't like not seeing anyone at the front desk and transactions were in envelopes on the counter.
Stayed 2 nights in Oct 2023
Response from The Whitetail on 21 Oct,2023
Thank you for your stay and review! That's understandable, we're working on a better check in procedure.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Whitetail is a gem of a little place. We stayed upstairs in the original house with a shared bath in the hall. The room was super cute and comfortable. Both were very clean. Unfortunately, we had to cut our stay short.
Stayed 1 night in Oct 2023
Response from The Whitetail on 9 Oct,2023
Thank you for your stay & review, Barry! The shared bathroom is an every day effort we appreciate you noticing! We hope you still got the full experience hoped for in such short time!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
No staff on duty off hours and AM but key was in envelope and drop box used for check-out. Simple hotel annex; bare bones but clean.
Stayed 1 night in Oct 2023
Response from The Whitetail on 9 Oct,2023
Thank you Edward! We can be here anytime given a phone call, and will be here regardless at 7am 7 days!

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Whitetail on 27 Sept,2023
Thank you, Jane!

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was good
Stayed 1 night in Sep 2023
Response from The Whitetail on 20 Sept,2023
Thank you, Ray!

2/10 Terrible

Daniel

How this place ever rated in Expedia as an 8.4 is beyond me. It appears they are trying to remodel some things but the place needs a lot of TLC. When you reserve your room you are given a telephone number to call before check in. I called in the lobby and I could hear the phone ring. When speaking with the person I could tell they were in the next room. How about coming out to greet your customer. None of the doors shut properly and the walls are paper thin. Rooms are old and dated but clean.
Stayed 1 night in Sep 2023
Response from The Whitetail on 16 Sept,2023
Thank you for your review, and our apologies for your experience, Chris. We do not have anyone on-site at 6pm, but would be happy to come meet any guest at any time.

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Perfect for one night
Stayed 1 night in Aug 2023
Response from The Whitetail on 16 Sept,2023
Thank you so much for your stay & review!!

10/10 Excellent

Jon

Stayed 1 night in Sep 2023
Response from The Whitetail on 29 Sept,2023
Thank you, Jon!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight in Lincoln
Cute. Quiet. We did have an issue with the first room assigned but the gave us a new room right away. Although smaller, freshly renovated.
Stayed 1 night in Aug 2023
Response from The Whitetail on 7 Sept,2023
Thank you for your review! Unit 26 is brand new, complete conversion from what was previously our office!

6/10 Okay

HELEN

Liked: Cleanliness, property conditions & facilities, room comfort
I don't spend much time at the inn, and it's usually very pleasant, but this time I did not have a working TV the whole time which was disappointing. Leah had said she would talk to the owner about a credit of some sort, but I never heard from them.
Stayed 4 nights in Aug 2023
Response from The Whitetail on 7 Sept,2023
We apologize for your experience. As you know, I called our cable company because this was past my knowledge and control. I am sorry they could not fix the problem during your stay. Definitely give me a reminder call next time so we can come up with a credit of some sort.

8/10 Good

Sig

Liked: Cleanliness, amenities, property conditions & facilities
Front desk service was lacking.
Stayed 1 night in Aug 2023
Response from The Whitetail on 7 Sept,2023
Thank you for your stay & review! It is only dad and I working the inn right now. We unfortunately cannot stay at the counter and still complete what we must, but you can give us a call anytime and we'll be there!

4/10 Poor

Sean

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv didn’t work, people drinking loud in the parking lot
Stayed 1 night in Aug 2023
Response from The Whitetail on 28 Aug,2023
We do greatly apologize for your experience. We've never had to call our cable company as many times as we have this month. We & they are working on it!

6/10 Okay

Janine

Liked: Cleanliness, property conditions & facilities
The bed was solid rock. Had to take outside stairs to the room. Very challenging with a suitcase.
Stayed 1 night in Aug 2023
Response from The Whitetail on 28 Aug,2023
Thank you for your review. We are & will continue replacing furniture! There are also first floor options we'd be happy to book you in next time!

10/10 Excellent

Ramin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from The Whitetail on 28 Aug,2023
Thank you for your rating!

8/10 Good

Brandi

Travelled with family and small children
Liked: Property conditions & facilities
Very lovely place! The only downside was there was no one at the desk for check in or out. I’d stay again!
Stayed 1 night in Aug 2023
Response from The Whitetail on 28 Aug,2023
Thank you for your review! We love meeting our guests, and are almost always on premise, just usually running around keeping this place alive and clean! Thank you for understanding, and we hope to see you again!

8/10 Good

Peter

Stayed 1 night in Aug 2023
Response from The Whitetail on 16 Sept,2023
Thank you for the rating!

4/10 Poor

Daniel

Travelled with partner
Disliked: Staff & service, amenities
The property was cute, however we had to share a bathroom and the mattress was miserable to sleep on. The bed tilted down.
Stayed 1 night in Aug 2023
Response from The Whitetail on 21 Aug,2023
Thank you for the review! Three of our units do share a bathroom, all others have a private bath.We have been and will continue replacing furniture and carpets!

8/10 Good

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Whitetail on 19 Aug,2023
Thank you for the rating!

8/10 Good

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Property does not have ev charger as listed in amenities, but believe thats a expedia error. Found a level 2 at car dealership and property allowed use of outdoor plug as we were almost empty.
Stayed 1 night in Aug 2023
Response from The Whitetail on 9 Aug,2023
Thank you for the review! Just found and removed that amenity. Thank you for bringing this to our attention!

8/10 Good

John

Stayed 1 night in Jul 2023
Response from The Whitetail on 4 Aug,2023
Thank you for the rating!

10/10 Excellent

Judith

Stayed 1 night in Jul 2023
Response from The Whitetail on 3 Aug,2023
Thank you for staying with us, and for the rating, Judith!!

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Whitetail on 3 Aug,2023
Thank you for your stay & rating!

10/10 Excellent

Timothy, Lake Isabella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very good place to stay. Never saw a single member of the staff during the visit though. The key was waiting for us when we arrived. The room was small, but perfect for my wife and I.
Stayed 3 nights in Jul 2023
Response from The Whitetail on 3 Aug,2023
Thank you for the review! We hope to meet you next time!

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full Fridge, Keurig, Spacious
We were given a room in the "house" part of the accommodations so it was a nice change from a "normal" room. We especially appreciated the full sized fridge which allowed us to refreeze our ice, and you can't beat Keurig for your mourning pick me up. Internet and TV worked great. A nice stay!
Stayed 1 night in Jul 2023
Response from The Whitetail on 27 Jul,2023
Thank you so much, Bruce! Unit 10 just had a full makeover, you are one of the firsts to experience! Believe it or not, the private bathroom is brand new, Unit 11s now private bath was shared with 10 in the past. We are so happy to hear it accommodated every desire. Thank you again, for your stay and for sharing your experience!

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from The Whitetail on 24 Jul,2023
Thank you for the rating!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly
Stayed 1 night in Jul 2023
Response from The Whitetail on 24 Jul,2023
Thank you, Sarah!

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place I would recommend it to anyone staying in this area
Stayed 1 night in Jul 2023
Response from The Whitetail on 17 Jul,2023
Thank you Russell! We appreciate it!

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness
Wi-Fi was terrible and we couldn’t use it. Beds up against window (no headboard).
Stayed 3 nights in Jul 2023
Response from The Whitetail on 15 Jul,2023
Thank you for the review, we are working on improving the Wi-Fi.

10/10 Excellent

Dana

Stayed 1 night in Jul 2023
Response from The Whitetail on 3 Aug,2023
Thank you for your stay & rating, Dana!

8/10 Good

Patricia

Travelled with partner
Disliked: Staff & service
Looks like one of the best options for the area. I see most reviews are for one night visits. We stayed 4 nights and didn’t see anyone until day 3. Took our own garbage out and asked for towels when we happened to be there when another room was getting turned over. Other than that the bed was comfortable. Maybe time for some new towels.
Stayed 4 nights in Jun 2023
Response from The Whitetail on 4 Jul,2023
Thank you for the review! We apologize for missing the opportunity to make your stay more special. We typically refresh every other day, if we miss something in the future, please call us in need of anything. We'll deliver any time! Thank you!

8/10 Good

OMAR

Stayed 1 night in Jun 2023
Response from The Whitetail on 17 Jul,2023
Thank you for the rating!

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room we’re in is beautiful, old style but new. I couldn’t be more satisfied!
Stayed 1 night in Jun 2023
Response from The Whitetail on 21 Jun,2023
We thank you so much, Eugene! Hope to see you and your wife again!

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Motorcycle trip. There's no one at the front desk. Just a bunch of envelopes with names and room keys. It just feels a little bit odd.
Stayed 1 night in May 2023
Response from The Whitetail on 24 May,2023
We are working on a better check-in procedure for when we are not here, we completely understand and appreciate the review!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from The Whitetail on 3 Jun,2023
Thank you for the rating, Maria!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from The Whitetail on 24 May,2023
Thank you for the rating, Michelle!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an enjoyable stay, the room was cozy and clean.
Stayed 1 night in Mar 2023
Response from The Whitetail on 8 Apr,2023
Thank you, Alexander!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop and convenient parking
Stopped here on a motorcycle trip around Maine. It was raining hard and the staff was great. Comfy stay and shared bathroom was cleaner than expected.
Stayed 1 night in Sep 2022
Response from The Whitetail on 8 Apr,2023
Thank you for stopping in! Hope to see you again!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely surprise.
Response from The Whitetail on 8 Apr,2023
Thank you, Cheryl!

10/10 Excellent

Dave, Woodbury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was fantastic. I had 2nd floor, shared bathroom with other guest, but that was no problem
Stayed 2 nights in Oct 2022
Response from The Whitetail on 8 Apr,2023
Thank you, Dave! Hope to see you again

8/10 Good

June

Stayed 1 night in Sep 2022
Response from The Whitetail on 8 Apr,2023
Thank you for the rating, let us know how we can improve your stay!

10/10 Excellent

DOUGLAS, FRANKLIN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy in and out of the parking lot and close to restaurants.
Stayed 1 night in Jul 2022
Response from The Whitetail on 8 Apr,2023
Thank you, Douglas!

8/10 Good

Al

Travelled with family
Liked: Cleanliness, property conditions & facilities
Old fashioned feeling of being in a vintage era with modern conveniences with up to date service..
Stayed 1 night in Jul 2022
Response from The Whitetail on 8 Apr,2023
Thank you, Al!

8/10 Good

Alan

Business traveller
Liked: Amenities, property conditions & facilities
The Room was clean and nice. I travel a lot for work and prefer a Room with its own bathroom. I was disappointed in the hot water situation in the shower.
Stayed 1 night in Apr 2022
Response from The Whitetail on 8 Apr,2023
Thank you, Alan! The water system has been updated, and we are working on some more bathrooms!

8/10 Good

Myles

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good Business trip stop over without doughnuts.
This has become a steady place for me to stay during my business trips to the region. The only thing that I noticed that didn't work was the reception bell on the front desk; It makes a noise, but no-one appears. Should be replaced with a pager button. Would also be nice having something to go with the push-button coffee in the morning, like locally produced doughnuts :-)
Stayed 1 night in Mar 2022
Response from The Whitetail on 8 Apr,2023
Thanks, Myles! We will address the bell situation promptly.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from The Whitetail on 8 Apr,2023
Thank you for the rating, William!