4/10 Poor
Claudio
Travelled with partner
29 Apr,2024
Disliked: Staff & service, property conditions & facilities
NO BREAKFAST. Only 3 Vehicles on the parking lot at 8pm. This place is going down. When you look this property online note the first thing they advertise is “Hotel with free breakfast, walk to White Mountain National Forest”. I went to the office at 8:30am to ask where the breakfast was been served and there was nobody there. It was all dark. Lights out. There was a cord telephone unit on the wall outside the office with a sign asking people if they had any questions to grab that phone unit and dial “0”. Really. At 8:30am? So I dialed “0”. A girl pickup the phone and told me the breakfast would be served in the office at 9am. Ok. Went back to the office at 9am and there was a gentleman there. I asked him about the breakfast and he said the hotel doesn’t serve breakfast. ???? I pulled out my phone and showed him what he advertise online and he said. I understand but we don’t serve breakfast here. ???? And he added what do you want? I have a bagel. Would you like a bagel? And I said back. I just want to get out of here. I felt betrayed cause when I booked the hotel I specifically selected the amenities I was looking for in a hotel. It’s just weird how some people bring to the US their way of making wrong business.
Claudio
Stayed 1 night in Apr 2024