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Reviews of Quality Inn Lincolnton

2.5 out of 5
Quality Inn Lincolnton
1550 E Main St, Lincolnton, NC

Reviews

7.8

Good

Rating 10 - Excellent. 112 out of 307 reviews" "
Rating 8 - Good. 100 out of 307 reviews" "
Rating 6 - Okay. 50 out of 307 reviews" "
Rating 4 - Poor. 30 out of 307 reviews" "
Rating 2 - Terrible. 15 out of 307 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Was not told at check-in that no maid service would be provided unless requested. Bath trash had not been emptied at check-in. No sign on door to request service nor do not disturb. Excellent breakfast options.
Stayed 4 nights in May 2024

2/10 Terrible

Sarah

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
We left a few hours after arriving. The room was filthy and furniture and walls were in poor condition. Shower also did not work when we attempted to turn it on. We felt very unsafe as people were gathering in the parking lot and staring/making comments as we tried to enter and exit the hotel. Inside hallways and outside of hotel smelled like weed. Both times we visited the lobby to try to talk to someone, no one was at the front desk. We just decided to leave for our safety without trying to stick around late at night to talk to someone. Disappointed in the hotel and in Expedia.
Stayed 2 nights in May 2024

10/10 Excellent

Andrew, Albuquerque

Travelled with family and small children, Travelled with pets
Liked: Amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024

10/10 Excellent

Brinia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, right off the highway. Many dining/food options walking distance. Helpful staff.
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
easy to get to
Stayed 2 nights in Apr 2024

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Mar 2024

6/10 Okay

Jairo, Dalton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Amenities
Loved everything about this place. The service was great.
Stayed 3 nights in Feb 2024
Response from Amy on 6 Mar,2024
Thank you for taking the time to review your stay with us. We look forward to having you back.

6/10 Okay

Victoria

Travelled with family
Disliked: Cleanliness
People at the hotel were very friendly and helpful. The room was good but the air conditioner didn’t work, there was what looked like blood or something on the room darkening drapes, the side chair and stool were dirty with stains, in e of the smaller towels I used was stained with I don’t know what, the phone was missing buttons but I never asked to be moved to a different room or complain with the onsite manager because they were so nice and I was only I. The room for a short time. Had those things been better I would have definitely rated this hotel higher.
Stayed 2 nights in Feb 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Amy on 6 Mar,2024
Thank you for taking the time to review your stay with us. We look forward to having you back.

10/10 Excellent

Sunil

Stayed 1 night in Jan 2024
Response from Amy on 6 Mar,2024
Thank you for taking the time to review your stay with us. We look forward to having you back.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was definitely very clean and comfortable. Absolutely one of the nicest hotels in the small town of lincolnton.
Stayed 1 night in Jan 2024
Response from Amy on 6 Mar,2024
Thank you for taking the time to review your stay with us. We look forward to having you back.

8/10 Good

Rene

Stayed 1 night in Jan 2024
Response from Amy on 6 Mar,2024
Thank you for taking the time to review your stay with us. We look forward to having you back.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amy on 6 Mar,2024
Thank you for taking the time to review your stay with us. We look forward to having you back.

6/10 Okay

Ron

Basic hotel that was convenient to my location. Bed was comfortable and the place was clean. The heater was LOUD and the shower would not get hot even though I had hot water in the sink. There was a SMALL exercise room with limited equipment. It was OK for the price, but not for a higher price.
Stayed 1 night in Jan 2024
Response from Amy on 6 Mar,2024
Thank you for you for your honest review. I have informed our maintenance department, so they can take care of your issues! We look forward to your return.

8/10 Good

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
Christmas stay
Extremely sketchy place, people set up a tent outside beside the parking lot drinking and just felt uncomfortable. Stains on furniture, curtains and walls
Stayed 1 night in Dec 2023

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean
Stayed 1 night in Dec 2023

6/10 Okay

Elizabeth

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, convenient and comfortable
Stayed 3 nights in Dec 2023

10/10 Excellent

Teresa, sumter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !!
Stayed 1 night in Dec 2023

4/10 Poor

Jacqueline

Response from Amy on 6 Mar,2024
Thank you for taking the time to review your stay with us. We look forward to having you back.

10/10 Excellent

Dylan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Steve

Stayed 2 nights in Oct 2023

6/10 Okay

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with the stay. Very quite and employees were friendly. Only downfall would be the mattresses we had were hard. If anything at all maybe nicer mattresses or even put mattress toppers.
Stayed 2 nights in Oct 2023
Response from Amy on 3 Nov,2023
We are schedule for a renovation in Spring 2024, there will be a complete change out of our furniture then. Please come back to see our updates!

10/10 Excellent

Lucy

Stayed 1 night in Oct 2023

4/10 Poor

vilma

Travelled with partner
Liked: Amenities
Train noice all night long and people do not respect make noises and seat outside in chairs talking and drinking then fire trucks have to come the alarm went off .
Stayed 2 nights in Sep 2023
Response from Amy on 12 Oct,2023
I am saddened to read your review of our property. I will make sure this situation does not occur in the future. One of those disrespectful persons, decided to pull the fire alarm pull and cause chaos for the rest of us. That is not a normal occurrence here, and it has been dealt with!

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
The room was dirty the bathroom had bit been cleaned. Hair and unknown white substance in the bathtub
Stayed 2 nights in Oct 2023
Response from Amy on 12 Oct,2023
Stephanie, I am sorry you had issues during your stay, and I hope that my staff made the situation better for you. Come back and give us another try in the future.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Amy on 12 Oct,2023
Thank you for staying with us at Quality Inn Lincolnton, please let us welcome you back in the future!

10/10 Excellent

Bernard

Stayed 1 night in Sep 2023
Response from Amy on 12 Oct,2023
Thank you for staying with us at Quality Inn Lincolnton, please let us welcome you back in the future!

8/10 Good

Sharon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Right after we went to bed, someone tried to come into our room. He just came to the wrong door and was harmless, but it scared us to death.
Stayed 1 night in Sep 2023
Response from Amy on 12 Oct,2023
Thank you for staying with us at Quality Inn Lincolnton, please let us welcome you back in the future!

10/10 Excellent

Kandice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the city and the facility, the only bad thing was that my shower in Rm#209 was hard to turn on, it wanted me pull on the round part of the faucet in the tub, and maybe it was stuck or rusted but I don't know, I had to take a shower in my aunt's room next door when I wanted to bathe. The breakfast was excellent and staff was friendly and the place was clean I give it 8/10
Stayed 2 nights in Sep 2023
Response from Amy on 12 Oct,2023
Thank you for the kind review. Maintenance fixed the issue with your shower the day you departed. I am sorry you has to deal with that. We would love to welcome you back in the future to visit our fabulous small town!

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Amy on 12 Oct,2023
Thank you for staying with us at Quality Inn Lincolnton, please let us welcome you back in the future!

8/10 Good

Emace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 4 nights in Aug 2023
Response from Amy on 12 Oct,2023
Thank you for staying with us at Quality Inn Lincolnton, please let us welcome you back in the future!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean inside and out! Staff was friendly and all arrangements were quickly cared for at the front desk!!
Stayed 1 night in Aug 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean
Stayed 2 nights in Jun 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean, the convince of a pool and breakfast in the morning. I will book with them moving forward every time.
Stayed 4 nights in Jul 2023
Response from Amy on 30 Jul,2023
We are pleased that you loved your stay! We look forward to have you back!

8/10 Good

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice. It was nice and clean. You could tell they were trying to make it nicer, but the clientele outside have you an uncomfortable feeling.
Stayed 5 nights in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Jul 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Reggie

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all I found a roach crawling across the TV stand which I killed. Then I saw a spider on the night stand which disappeared before I could kill it. The bed blanket was full of holes, a few which appeared as cigarette burns. The bathroom door is literally coming apart at the bottom. On the evening of June 5 I called the front desk and requested a wake up call for 10:30 Tuesday morning. My sister's funeral was that day and needed the call to insure I was awake. I NEVER got the call. This was my third stay at this hotel and most likely my last.
Stayed 2 nights in Jun 2023

8/10 Good

phillip

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very nice. Quiet and clean. There just to sleep, so nothing else really mattered. Free breakfast was decent.
Stayed 1 night in Apr 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't do the slamming door again.
Staff is always nice and welcoming. We were put into a room near the fire door and it slammed loudly. We propped it open, and they also propped it open when we complained. However, the noise stopped, what about the safety concern of the fire door? My husband, an mechanical engineer, says all they need to do is place a "soft closer" on the door for it to be safe with the fire code and the people in the rooms next to it will not hear it slam all night. We love staying in this hotel when visiting. It is clean, convenient and service is excellent.
Stayed 2 nights in Apr 2023

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

roger

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't stay here
Well where do I start the room was a total disaster the only thing clean was the bed and i killed a roachin the room i will not ever stay here again
Stayed 2 nights in Mar 2023
Response from Amy on 4 Apr,2023
I am very sorry your experience was not perfect. We have a monthly pre-maintenance exterminator, who visits our property to prevent situations like this. We are not fans of bugs either and I promise you this situation will get recified.

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Friendly staff. Wonderful breakfast. Great coffee.
Stayed 2 nights in Mar 2023
Response from Amy on 4 Apr,2023
Thank you for choosing to stay with us! We hope to see you again soon.

10/10 Excellent

David s

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and clean. Simple breakfast but old muffins. Will go back again. Have been there two times in six months
Stayed 4 nights in Feb 2023
Response from Amy on 4 Apr,2023
David,We welcome you back anytime! I will make sure the muffins are fresh at breakfast.