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Reviews of Sure Hotel by Best Western Stångå

3 out of 5
Sure Hotel by Best Western Stångå
Tullgränd 4, Linkoping

Reviews

7.8

Good

Rating 10 - Excellent. 263 out of 1000 reviews" "
Rating 8 - Good. 469 out of 1000 reviews" "
Rating 6 - Okay. 173 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mattias on 10 Feb,2024
Tack för recensionen av oss, välkommen åter !

8/10 Good

Wilgot

Disliked: Amenities
.
Stayed 1 night in Jul 2023
Response from Mattias on 28 Jul,2023
Tack för din recension, välkommen åter !

8/10 Good

Cortier

Stayed 10 nights in Jul 2023
Response from Mattias on 24 Jul,2023
Tack för din recension av oss, välkommen tillbaka !

4/10 Poor

Hibo Mohamed

Stayed 1 night in Mar 2023
Response from Mattias on 6 Mar,2023
Tack för din recension av oss, välkommen tillbaka !

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was easy
Lovely clean room with an excellent breakfast. Good value as well.
Stayed 1 night in May 2022
Response from Mattias on 13 Jun,2022
Thanks for your review

8/10 Good

Jeremy

Stayed 1 night in Apr 2022
Response from Mattias on 6 May,2022
Tack för din recension! Välkommen åter !

10/10 Excellent

Ashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Experience Everything
The first call, spoke with Meja an excellent start Meja courteous, provided me with information. Followed by cheerful individuals who were helpful. Comfortable & clean room, good selection at breakfast. Stay and experience:)
Stayed 2 nights in Dec 2021
Response from Mattias on 6 Dec,2021
Hey! thank you for taking the time to review us. Welcome back!

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Cornelia on 1 Feb,2021
Hej Ramona! Tack för din recension. Välkommen tillbaka!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
okay stay.
Maybe not a typical best western, where you have to carry your items to go to the lift and 5th floor access has no lift access. But stay should be comfortable enough. Also close to the railway station and minutes walk to the centre.
Stayed 1 night in Sep 2020
Response from Cornelia on 5 Oct,2020
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Khaja mohammad maroof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Robert on 30 May,2020
Tack för feedback. Välkommen åter!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Cornelia on 12 Feb,2020
Tack för din recension!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It wasn't really suitable for coping with a pram. The lift was quite small and barely held the pram and one adult. Also the lift entrance was on a different level to front door and we had to use a rear entrance to get out and in.
Stayed 6 nights in Dec 2019
Response from Cornelia on 12 Feb,2020
Thank you for your review!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Katastrof!
Mögel och fullt med gamla borrhål på toaletten, så ofräscht att man var tvungen att stå över att duscha! Kylskåpet fungerade inte samt svartmögel på bakväggen. Golv fullt med svarta stora glipor! Smuts och skräp i korridoren.
Stayed 1 night in Nov 2019
Response from Cornelia Receptionen on 26 Nov,2019
Hej! Jag är ledsen att du inte var nöjd med din vistelse hos oss, jag ska genast se över hur vi kan förbättra detta.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stink in the bathroom
There was bad smell in the bathroom. I've told about this to reception but it never got better. During the stay I have to close the bathroom door because of the stink. And I've saw a bug in the sink. What a unpleasant stay
Stayed 2 nights in Oct 2019
Response from Cornelia, receptionen on 26 Nov,2019
Im sorry that you were not happy with your stay at our hotel, I will emediately have a look at this.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast selection, very quiet, staff didn't bully me for being socially inept, overall just a nice little place
Stayed 8 nights in Sep 2019

6/10 Okay

Ann-Kristin

Travelled with group
Stayed 1 night in Jul 2019

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is was great for our trip, and the town centre was just a short walk.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Basic and a little outdated, good price and as advertised
Stayed 1 night in May 2019

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
A very welcoming, friendly and quick check/in. Comfortable room. Fast WiFi. Excellent breakfast with a wide choice of hot and cold items in a pleasant room. Helpful and friendly staff. Will definitely stay again when we visit Linköping.
Stayed 1 night in May 2019
Response from Emely on 20 May,2019
Hello Iain, Thank you for your very kind review of our hotel, I'm so pleased that you enjoyed your stay at our hotel. You are more than welcome back to us next time you visit Linköping. Have a nice day! Best regards, Emely Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Emely on 12 May,2019
Hej! Tack för din recension. Varmt välkommen åter! Med vänliga hälsningar, Emely Receptionen

8/10 Good

Soeren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Emely on 22 Apr,2019
Hej Soeren, Tack för din recension. Varmt välkommen åter! Med vänliga hälsningar, Emely Receptionen

6/10 Okay

Prashant

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location, small rooms, basic ameniries
Hotel very close to Linkopong station. Rooms were too small with no place to move around. No mini bar.
Stayed 6 nights in Jan 2019
Response from Emely on 3 Feb,2019
Hello Prashant! Thank you for your review. We do have minibar in the rooms, but we don't have any alcohol or snacks just mineral water. We used to have with all kinds of alcohol and snacks before, but many guests took from the minibar and then refused to pay for it. So now we only sell those things down in the reception. Best regards, Emely Reception

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Emely on 9 Jan,2019
Hej Jakob! Tack för din recension. Varmt välkommen åter Med vänliga hälsningar, Receptionen

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was generous, great to have fridge and tea and coffee facilities. There were a few small maintence items that would have upped the standard. The breakfast was excellent . Good value all round
Stayed 2 nights in Dec 2018
Response from Emely on 3 Jan,2019
Hello William! Thank you for your kind review of our hotel. Have a nice day and welcome back to us! Best regards, Reception

10/10 Excellent

Peter

The hotel is nice and clean with expected standard. The breakfast was nice. Good location being close to town center. Great value for the money
Stayed 1 night in Nov 2018
Response from Emely on 28 Nov,2018
Hello Peter, Thank you for your kind review. I'm glad to hear that you had a pleasant stay at our hotel. Have a nice day and welcome back!

8/10 Good

Mats

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018
Response from Johanna on 26 Oct,2018
Tack för eran respons och varmt välkomna åter!

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location. Noisy by main road and train station. Small clean room. No remote for tv and no safe. Bed covers very small. Bed very soft - a bonus if you like a soft bed.
Stayed 1 night in Sep 2018
Response from Emely on 7 Oct,2018
Hello, Thank you for your review! Yes we really like our location in the city, but of course when you are as close to the city center as us, there will be a bit of traffic some times. If you know that you will be bothered with that, you can ask for a more quiet room when you make the reservation. Have a nice day and welcome back!

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 days stay
Good location as it is a 5 minute walk away from the centre. Breakfast is buffet style but there are a lot of nice choices, ie you can choose from 8 min or 4 minute boiled eggs. The room is clean and tidy and there is one closet and one bathroom. The closet could be organized better as I found the shelves were full of additional pillows and an extra duvet was taking up the space on the luggage rack. The bathroom is adequate but I believe the shower could have been designed better. I would have made a complete separation by running the walls up to the ceiling and using real tiles for the floor. However, it was clean and there were no leaks.
Stayed 3 nights in Sep 2018
Response from Emely on 7 Oct,2018
Hello Howard, Thank you for your review. We will see over the closet and perhaps find another place for the extra pillows and duvet. Thank you for your input. Have a nice day and welcome back! Best regards,

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and great value
Great central location
Stayed 3 nights in Sep 2018
Response from Emely on 7 Oct,2018
Hello Jerry! Thank you for your review. We are pleased to know that you had a pleasant stay at our hotel. Have a nice day and welcome back!

10/10 Excellent

Jesper

Nice staff
Great hotel. Nice staff. Good breakfast. I just needed a place to sleep so I don’t have so much more to say.
Stayed 1 night in Sep 2018
Response from Emely on 7 Oct,2018
Hello Jesper, We are glad to hear that you had a pleasant stay at our hotel. Have a nice day and welcome back! Best regards,

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable
Its a walk to thr city centre and takeaway solutions. No dinner provided onsite. Suutable no frills breakfast buffet. Parking possible at the back for a fee.
Stayed 1 night in Aug 2018
Response from Emely on 8 Oct,2018
Hello Nathalie, Thank you for your review. Have a nice day and welcome back! Best regards,

10/10 Excellent

Hilary, Portsmouth UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop to catch early train
Useful stopping point in clean and friendly hotel close to Norkoping station. Good buffet breakfast served from 6.30 so perfect for us. Good value room only negative is the beds were a little soft for me, husband loved it so it's a personal thing.
Stayed 1 night in Jul 2018

8/10 Good

Jorma

Liked: Cleanliness, property conditions & facilities
Bra placering i staden Linköping!
Stayed 1 night in Mar 2024
Response from Mattias on 25 Mar,2024
Tack för din recension, välkommen åter !

10/10 Excellent

Maarit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mattias on 19 Feb,2024
Tack för er recension av oss, välkommen tillbaka !

2/10 Terrible

Mats

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Mattias on 19 Feb,2024
Tack för er recension av oss, välkommen tillbaka !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from MAttias on 19 Feb,2024
Tack för er recension av oss, välkommen tillbaka !

4/10 Poor

Mattias

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Kallt på rummet, blåste in från fönstret. Ljummet vatten i duschen. Slitet badrum. Frukosten var dock bra!
Stayed 4 nights in Feb 2024
Response from MAttias on 19 Feb,2024
Tack för er recension av oss, välkommen tillbaka !

6/10 Okay

André

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Randa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Mattias on 11 Feb,2024
Tack för din recension av oss, välkommen tillbaka !

6/10 Okay

Jimmy

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Mattias on 9 Feb,2024
Tack för din recension, välkommen tillbaka

8/10 Good

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lagom stort rum för en lite mycket väsen från vägen men gick bra precis lagom nära till tåg och buss och till stan med många mat ställen
Stayed 2 nights in Jan 2024
Response from Mattias on 6 Feb,2024
Tack för din recension av oss, välkommen tillbaka !

10/10 Excellent

Joakim

Stayed 3 nights in Feb 2024
Response from Mattias on 6 Feb,2024
Tack för din recension av oss, välkommen åter !

6/10 Okay

Anders

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mattias on 2 Feb,2024
Tack för din recension av oss, välkommen tillbaka

6/10 Okay

Håkan

Stayed 1 night in Jan 2024
Response from Mattias on 2 Feb,2024
Tack för din recension, välkommen tillbaka !

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk service, lyckades boka fel datum men receptionisten bokade om till rätt dag för samma pris. Rummet var fint, rent och frukosten var mycket bra.
Stayed 1 night in Jan 2024
Response from Mattias on 31 Jan,2024
Tack för din recension av oss, välkommen tillbaka !

8/10 Good

Tomas

Stayed 1 night in Jan 2024
Response from Mattias on 31 Jan,2024
Tack för din recension av oss, välkommen tillbaka !

10/10 Excellent

Eva-Marie

Liked: Cleanliness, staff & service, room comfort
Bra hotell med gångavstånd till tågstation, stad och Saab arena. Nära till restauranger och mataffär. Rent och snyggt , lugnt och tyst. Återvänder gärna hit.
Stayed 1 night in Jan 2024
Response from Mattias on 31 Jan,2024
Tack för din recension av oss, välkommen tillbaka !

8/10 Good

Christina

Stayed 1 night in Jan 2024
Response from Mattias on 31 Jan,2024
Tack för din recension av oss, välkommen tillbaka !

6/10 Okay

Carl

Stayed 1 night in Jan 2024
Response from Mattias on 31 Jan,2024
Tack för din recension av oss, välkommen åter !