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Reviews of Casa do Vinho Sintra Guest House

4 out of 5
Casa do Vinho Sintra Guest House
Rua Consiglieri Pedroso, 17, Sintra

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 69 reviews" "
Rating 8 - Good. 24 out of 69 reviews" "
Rating 6 - Okay. 7 out of 69 reviews" "
Rating 4 - Poor. 2 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kayle Amber

Liked: Cleanliness, staff & service, property conditions & facilities
We SO loved our stay. Our room had a view of the Castello dos Mouros AND the palacio national. Unbelievable!! The host is exceptionally friendly and helped us figure out our train to Obidos. The room was spacious and very clean. I hope to come back one day!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Marc, cabot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria who was the host while we were there was fabulous. She made us feel welcome and made us a wonderful breakfast. We will come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located
Stayed 2 nights in Nov 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sintra stay
Wonderful staff are so helpful and friendly. Perfect location near restaurants. The A/C was a wonderful surprise as they were having a very warm late September. I recommend!
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and bfs were comfy. Breakfast (extra cost of 12 euros pp) was good. Hike up to the moorish castle was great. Air conditioning did not function which wasn’t terrible issue for us but if it had been any hotter . . Overall, recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magic place to stay in a special part of the world. Ideal stay in historical centre within easy walking distance. Such a beautiful building with very warm welcome by receptionist and staff. Didn't want to leave. Shame about condition of wooden flooring in bathroom - spoilt ambience of this gorgeous building. Fantastic hot water and pressure in shower. A very comfortable stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Dasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot, amazin staff, great Sintra location!
This is a wonderful property in a great location in Sintra, and we would absolutely stay here again! We booked 2 suites to have enough room for our family of 4 adults and 2 kids, and found it to be perfect for our stay. Great water pressure and water temperature, and there is a family-friendly restaurant right below which we found perfect for a convenient meal after our arrival. They were especially helpful to our family with all of bags (2 kids under 5), and a special shout out to Maria and the team for helping us to recover our stroller, which we accidentally left behind in the chaos of our departure. We look forward to another visit to Sintra again sometime, and crossing paths with this lovely staff again!
Stayed 1 night in Jul 2023

8/10 Good

Andrew

Stayed 1 night in Jul 2023

8/10 Good

Christine, Port McNeill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, close to main historic square on road to Quinta de Regalia. Lots of places to eat close by, and a couple of streets back are great too.
Stayed 2 nights in Jun 2023

6/10 Okay

Macrina

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2023

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was due to arrive around 4 pm but arrived around 4:50. The access gate was closed which was meant to be open till five pm. My phone battery was flat and I had no means to contact them about after hours access as they had not provided any information in their previous email. As such I had to stay in a different property. Overall very bad service and I will never book such a property again where there is no means of access and proper communication. I couldn't rate the property because I couldn't get access
Stayed 1 night in May 2023

8/10 Good

Pascal

Travelled with partner
Liked: Staff & service
The neighbor has a big dog which was barking loudly whenever we were coming back from the hotel (if you don't like dogs/fear them, definitely not a great location for you). Aside of that, the staff was very kind during the entire trip. We were staying 2 days and we lost the hot water for pretty much the entire time (only got it on the morning of the last day). It was something out of control by the hotel, I get that but I was expecting a discount, a meal or something to compensate. Whenever you are sweating a lot by visiting the castle and the palace, the shower was a necessity. They accommodated once by offering another room to get the shower between 2 customers so that's why the staff is great. Last thing is that I found a few bugs in the room, nothing like bed bugs at least but more like one dead bug on the wall and a spider in its spiderweb.

10/10 Excellent

Lesleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Chun Yin

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2022

6/10 Okay

Marisa

Liked: Cleanliness, staff & service
Disliked: Amenities
The room had a musty smell but was otherwise pretty nice. Staff was great - very friendly and helpful. The location was very easy to get to the center of town.
Stayed 2 nights in Oct 2022

10/10 Excellent

Christine, Port McNeill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on road between Quinta de Regalia and the town square (for rides up to Peña Palace and Moorish Castle). Spacious room in an historic building. Helpful staff. Highly recommend.
Stayed 1 night in Nov 2022

8/10 Good

Mercia Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was quaint, and close to the centre, and the staff was phenomenal. So warm and friendly, and very helpful! We would definitely stay there again.
Stayed 1 night in Oct 2022

8/10 Good

Carlos Martin

Liked: Cleanliness, staff & service, room comfort
Look for Dulce and Isabel great hostesses
The place is incredibly nice yet the staff is what makes it run. Ms. Dulce and Ms Isabel are incredible hostesses Casa do vinho particularly the room Porto has a serious issue with bathroom smell it should be look at it’s really bad and none stop leaving the door of the room and the window opens and the bathroom door close did not help The location is perfect but again nothing better than the outstanding treatment that I received from Dolce and Isabel Thanks
Stayed 3 nights in Oct 2022

10/10 Excellent

Lindsey

Liked: Staff & service, amenities, property conditions & facilities
A great little place in the heart of Sintra! Everything was wonderful, only thing was a bit of confusion about check-in. The entrance they explain for check-in is a little different than where it actually is - once we figured that out we were good to go!
Stayed 1 night in Oct 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great location in Sintra, pleasing if simple accommodation. Very clean.
Stayed 1 night in Sep 2022

8/10 Good

Rebecca

Stayed 1 night in Sep 2022

8/10 Good

Mark, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Can walk to many interesting sites, shops, retaurants. Quiet, good beds. Bathroom needs a shelf.
Stayed 3 nights in Sep 2022

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Equipa on 24 Aug,2022
Obrigada!

10/10 Excellent

Jaideep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgraded room and it was fabulous. This hotel is right in the heart of Sintra close to the downtown and one of the attractions (Quinta de regalaria). Entrance is through the side road. No breakfast included though.
Stayed 1 night in Jun 2022
Response from Team on 24 Aug,2022
Thank you!

10/10 Excellent

Jenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful stay in the most beautiful area
Stayed 2 nights in Jul 2022
Response from Team on 22 Jul,2022
Thank you!

8/10 Good

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located in the heart of Sintra's old quarter. The hardwood floor in the bathroom could cause water damage for the hotel in the future.
Stayed 2 nights in Jun 2022
Response from Team on 22 Jul,2022
Thank you!

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Team on 22 Jul,2022
Thank you!

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Team on 22 Jul,2022
Thank you!

8/10 Good

Fred

Stayed 2 nights in Jun 2022
Response from Team on 22 Jul,2022
Thank you!

4/10 Poor

Norma

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Breakfast not available, even if you request it with time ahead and are willing to pay the extra charge. No room service. Water leaks from next room bathroom passed the wall to our room. Not fixed while we stayed. No amenities in the bathroom. Only one towel per person available. Very disappointing.
Stayed 1 night in Jun 2022
Response from Team on 22 Jul,2022
Thank you.

6/10 Okay

Chika

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Team on 30 May,2022
Thank you!

10/10 Excellent

Cynthia L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Delightful guest house in terrific location central to everything if interest. Dulce was a fabulous host. The only thing that was confounding was the lack of coffee. The reception area does not open till 9 and restaurants in the area don’t open till then either. It was a bit rough, but Sintra is so beautiful we somehow managed.
Stayed 2 nights in May 2022

10/10 Excellent

Michael

Stayed 1 night in May 2022
Response from Team on 30 May,2022
Thank you!

8/10 Good

Alissa, Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly & helpful. The room was lovely.
Stayed 1 night in Apr 2022
Response from Team on 30 May,2022
Thank you!

10/10 Excellent

Sidni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in picturesque Sintra. We parked the car and walked everywhere. The breakfast was good-the homemade apple butter delicious. Many interesting antiques in each room and host was very knowledgeable about them as well as restaurants and places to visit.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so lovely! The staff were super helpful with tips on where to visit, the breakfast was yummy and the room was really great too ! Thank you for making our stay so wonderful !!
Stayed 2 nights in Jan 2020

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
This was another really nice surprise, once we'd found the entrance that is 😊 The suite we booked was well furnished, bright, modern and comfortable, and the breakfast, served around a large table in the main house dining room, was excellent. The main entrance is a bit difficult to find, as it's up a slight incline at the back, away from the road, and even then it's not the door that you think it should be. But a quick call to the host, who was really friendly and welcoming, put us right and we were soon checked in and enjoying a nice warm shower!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle expérience.
Accueil très chaleureux dans jolie maison d’hôtes. En se sent bien comme chez des amis.
Stayed 1 night in Nov 2023

8/10 Good

Daniel Figueiredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Estadia muito boa, ficamos apenas uma noite mas correu tudo bem, reservamos 2 quartos e um estava com o Ar Condicionado com defeito, mas não foi um grabde incomodo pois o tempo estava fresco.
Stayed 1 night in Oct 2023

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione , personale cordiale , camere molto belle e con tutti i servizi
Stayed 1 night in Aug 2023

6/10 Okay

ALICE

Liked: Cleanliness, staff & service
Tres moyen et trop cher
L adresse est fausse par rapport a vos informations il faut chercher le portail suivant . Petit dejeuner mauvais et rapport qualite prix maivais Petit dejeuner 13 £ par personne sans specialite et avec des gateaux de supermarche et meme pas un oeuf .chambre correcte mais bruyante chien pigeons et cela sent mauvais dans le couloir . Mais a l acceuil les dame font de leur mieux
Stayed 4 nights in May 2023

8/10 Good

Lyder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ingen frokost. Sintra har mange turister noe som preger prisnivået på restaurantene. Ellers et fint, men folksomt område.
Stayed 3 nights in May 2023

10/10 Excellent

Thaisa

Stayed 2 nights in Apr 2023

8/10 Good

Hugo

Stayed 1 night in Apr 2023

10/10 Excellent

Beatriz

Stayed 1 night in Apr 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022