Mr LuisWe sincerely regret that we did not meet your expectations and would appreciate it if you would accept our most sincere apologies for this. We will continue to work and hope that in the near future you will give us the opportunity to offer you a better stay with us.Best regards

Dear Thuvaraka We appreciate your kind recommendation and recognition On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!Best regards, Hotel Luena Team

Dear Andy We appreciate your kind recommendation and recognitionOn behalf of the entire Hotel Luena team, we would like to thank you for your feedback.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!Best regards, Hotel Luena Team

Dear Aline thank you very much for choosing Hotel Luena.We appreciate your kind recommendation and recognition.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!Best regards, Hotel Luena Team

Dear Thomas thank you very much for choosing Hotel Luena.We appreciate your kind recommendation and recognition.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!Best regards, Hotel Luena Team

Dear Mr. Phil thank you very much for choosing Hotel Luena.We appreciate your kind recommendation and recognition.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!Best regards, Hotel Luena Team

Dear Julissa, thank you very much for choosing Hotel Luena.We appreciate your kind recommendation and recognition.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!Best regards, Hotel Luena Team

Dear Huayu,We appreciate your kind recommendation and recognition.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Best regards, Hotel Luena Team

Mrs KeikoWe appreciate your kind recommendation and recognition.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!It is a great pleasure to know that we were able to meet your high expectations 100%!On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Best regards, Hotel Luena Team

Mrs Vivek We appreciate your kind recommendation and recognition.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!It is a great pleasure to know that we were able to meet your high expectations 100%!On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Best regards, Hotel Luena Team

Dear Johan, we are very grateful for your wonderful reviews.Your kind recognition means a lot to us.Best regards,the entire Hôtel Luena Team

Dear Delcy, we are very grateful for your wonderful reviews.Your kind recognition means a lot to us.Best regards,the entire Hôtel Luena Team

Dear Arelys, Thank you very much for choosing Hotel Luena to be your home in the beautiful city of Lisbon and for taking the time to send us your excellent evaluation which is so important to us.We appreciate you highlighting our central and very convenient location. Next to our hotel, you will find local and convenience stores, recommended restaurants, and our location allows quick access to any part of the city, via metro or a 20-minute walk to the historic center. Dear Arelys, it was a honor to have you as our guest and we look forward to a future opportunity to welcome you back again. We thank you once again for the great reccommendation!Best regards,The Luena Hotel Family

Querido Señor Cesar, ¡Muchas gracias por elegir nuestro hotel familiar para ser su hogar en la encantadora ciudad de Lisboa y por tomarse el tiempo para enviarnos su fantástica reseña! Nos alegra saber que disfrutó de la limpieza de nuestras instalaciones y del amable y atento personal dispuesto a ayudar. Nos esforzamos por crear un ambiente tranquilo y acogedor para nuestros huéspedes. Agradecemos sus amables comentarios y esperamos darle la bienvenida de nuevo en un futuro cercano. Un cordial saludo,La Familia del Hotel Luena

Dear Mr Peter,We are very grateful for your wonderful reviews.Your kind recognition means a lot to us.Best regards,the entire Hôtel Luena Team

Dear Mike, we are very grateful for your wonderful reviews.Your kind recognition means a lot to us.Best regards,the entire Hôtel Luena Team

Dear Mr Ziad, thank you very much for choosing Hotel Luena.We strive to provide a superior service experience for each customer; Therefore, your feedback is very important to us.We are very proud to know that you also appreciated the service provided by our staff, who are truly very dedicated and whose main objective is to exceed our customers' expectations.It was a great pleasure to welcome you and we are delighted to know that you have great memories with us!Best regards from the entire Hotel Luena team

Dear guest Christiane, thank you very much for choosing Hotel Luena.It is a great pleasure to know that we were able to meet your high expectations 100%!Thank you very much for the recommendation, it means a lot to us!In fact, it is with great happiness that we read that you enjoyed a fantastic experience in the comfort of our facilities and that everything went well during your stay.We are very pleased to know that you appreciated the dedicated, attentive and professional service of our team and we thank you for the recognition. Our team wants to provide excellent service and with your words our goal was achieved!Thanks again for sharing your experience and we hope your next visit is as pleasant as the last.Best regards from the entire Hotel Luena team

Dear Mr Andre, thank you very much for choosing Hotel Luena.It is a great pleasure to know that we were able to meet your high expectations 100%!Thank you very much for the recommendation, it means a lot to us!It is an honor to be your home in Lisbon and we look forward to welcoming you back on your next visit to Lisbon.Best regards from the entire Hotel Luena team

Dear guest Lynette, thank you very much for choosing Hotel Luena.Thank you for the recognition and kind recommendation!We are very pleased to know that she had an excellent stay.Best regards from the entire Hotel Luena team

Dear guest Julie, thank you very much for choosing Hotel Luena.It is a great pleasure to know that we were able to meet your high expectations 100%!We are very proud to know that you also appreciated the service provided by our staff, who are truly very dedicated and whose main objective is to exceed our customers' expectations.It is an honor to be your home in Lisbon and we look forward to welcoming you back on your next visit to Lisbon.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Thank you for the recognition and kind recommendation!Best regards from the entire Hotel Luena team

Mr. Johanne, thank you very much for choosing Hotel Luena.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Best regards,

Dear guest Mr Karol, thank you very much for choosing Hotel Luena.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Thank you for the recognition and kind recommendation!It is an honor to be your home in Lisbon and we look forward to welcoming you back on your next visit to Lisbon.Best regards from the entire Hotel Luena team

Dear guest, Mr. Gavin, thank you very much for choosing Hotel Luena.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Thank you for the recognition and kind recommendation!It is an honor to be your home in Lisbon and we look forward to welcoming you back on your next visit to Lisbon.Best regards from the entire Hotel Luena team

Dear guest, Mr. Phillip, thank you very much for choosing Hotel Luena.We are very proud to read that he had an excellent experience with us and that he was satisfied with the comfort of his room, equipped with everything our guests might need.We are very pleased to know that you appreciated the dedicated, attentive and professional service of our team and we thank you for the recognition. Our team wants to provide an excellent service and with your words our goal was achieved!Thank you for your kind recommendationBest regards from the entire Hotel Luena team

Dear guest Mr. Isaac, thank you very much for choosing Hotel Luena.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Thank you for the recognition and kind recommendation!Best regards from the entire Hotel Luena team

Dear guest, Mr. William, thank you very much for choosing Hotel Luena.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.Thank you for the recognition and kind recommendation!Best regards from the entire Hotel Luena team

Dear guest Mrs Alma, thank you for choosing Hotel Luena.The most important thing is to know that you take wonderful memories with us.On behalf of the entire Hotel Luena team, we would like to thank you for your feedback.We hope to welcome you back for another wonderful stay in our company.Best regards from the entire Hotel Luena team

Estimado hospede Sr. Marco, muito obrigado pela preferência no Hotel Luena.Em nome de toda a equipa do Hotel Luena, gostaríamos de agradecer-lhe pelo seu feedback.Esperamos poder voltar a recebê-lo para mais uma maravilhosa estadia em nossa companhia.Melhores cumprimentos, de toda a equipa do Hotel Luena

Dear guest, thank you for choosing Hotel Luena.On behalf of the entire team at Hotel Luena, we would like to thank you for your feedback.Indeed, it is with great happiness that we read that you enjoyed a fantastic experience in the comfort of our facilities and that everything went well during your stay.Best regards, from the entire team at Hotel Luena

Dear Guest Mr. Huibo Thank you for choosing Hotel Luena.On behalf of the entire team at Hotel Luena, we would like to thank you for your feedback.It was a great pleasure to be able to welcome you! It is a pleasure to know we were able to meet your expectations!Best regards, from the entire team at Hotel Luena

Thank you very much, dear guest Mr. David van, for choosing Hotel Luena!Our objective is to achieve the maximum satisfaction of our guests, which is why we are very proud to receive your evaluation.Thank you for your kind recommendation and recognition.Best regards, from the entire team at Hotel Luena

Thank you very much for choosing Hotel Luena!Our objective is to achieve the maximum satisfaction of our guests, which is why we are very proud to receive your evaluation.Thank you for your kind recommendation and recognition.Best regards, from the entire team at Hotel Luena

Mr. Sergio N , thank you very much for choosing Hotel Luena!Our objective is to achieve the maximum satisfaction of our guests, which is why we are very proud to receive your evaluation.Thank you for your kind recommendation and recognition.Best regards, from the entire team at Hotel Luena

Thank you very much, dear guest, for choosing Hotel Luena!It is with great happiness that we read that you enjoyed a good experience in the comfort of our facilities and that everything went well during your stay.Thank you for highlighting the tranquility and comfort of our rooms and our beds, which are really nice.Thank you for referring to the care we gave to your pet. We are very happy that you enjoyed it! In fact, we are happy to provide a fantastic bed and food containers for the pets that visit us at our pet friendly hotel.We were very happy to highlight our excellent value for money.We are very pleased to know that you appreciated the dedicated, attentive and professional service of our team who thank you for the recognition. Our team wants to provide an excellent service and with your words our goal has been achieved!We sincerely hope to welcome you back soon to provide you, once again, with a wonderful stay in the heart of Lisbon.Best regards

Thank you very much dear guest, Mrs. Lauren for choosing Hotel Luena!We were very happy to highlight our excellent value for money.About our team, which you classified as “Very attentive and friendly” we are very pleased to know that you appreciated the dedicated, attentive and professional service of our team. We are very grateful for your kind acknowledgment.Our team wants to provide an excellent service and with your words our goal has been achieved!We very much appreciate your important recommendation and kind recognition.Best regards, the Hotel Luena team

Merci beaucoup, chère invitée, Maria Annie, d'avoir choisi l'hôtel Luena !Nous apprécions beaucoup votre importante recommandation et votre aimable reconnaissance.Notre équipe veut fournir un excellent service et avec vos mots, notre objectif a été atteint!Nous espérons sincèrement vous accueillir à nouveau bientôt pour vous offrir, une fois de plus, un merveilleux séjour au cœur de Lisbonne.Bien cordialement, l'équipe de l'Hôtel Luena

¡Muchas gracias, querido huésped, Sr. David, por elegir Hotel Luena!Nos esforzamos por brindar una experiencia de servicio superior para cada cliente, por lo que sus comentarios son muy importantes para nosotros.Sr. David, ¡Nuestro equipo quiere brindar un excelente servicio y con sus palabras se logró nuestro objetivo!¡Es un gran placer saber que pudimos cumplir con sus altas expectativas!Sr. David, Esperamos sinceramente darle la bienvenida pronto para brindarle, una vez más, una maravillosa estadía en el corazón de Lisboa.Saludos cordiales, el equipo del Hotel Luena

Thank you very much, dear guest, Mr. Joseph, for choosing Hotel Luena!We were very happy to highlight the tranquility of our fantastic rooms, as well as the comfort and space of our wonderful bathrooms, which are really very nice.We are delighted to hear that our housekeeping team made the difference through excellence and we will be sharing your kind comment with all of them!Mr. Joseph, Thank you for highlighting and appreciating our central and very convenient location. In fact, close to our hotel, you will find several local shops and convenience stores, highly recommended restaurants and our location allows quick access to any part of the city, via metro or 20 minutes on foot to the historic center. The airport is easily accessible from our hotel, making it very convenient for our guests.We also thank you for highlighting and appreciating our service with the wonderful Mini Bar, available in all rooms and always useful with a selection of convenience products for our dear guests.Mr. Joseph, We sincerely hope to welcome you back soon to provide you, once again, with a wonderful stay in the heart of Lisbon.Best regards, the Hotel Luena team

Thank you very much, dear guest, Mr. Ralph, for choosing Hotel Luena!We strive to provide a superior service experience for every customer, so your feedback is very important to us.Our team wants to provide an excellent service and with your words our goal has been achieved!It is a great pleasure to know we were able to meet your high expectations!We sincerely hope to welcome you back soon to provide you, once again, with a wonderful stay in the heart of Lisbon.Best regards, the Hotel Luena team

Thank you very much dear guest, Mrs. Cynthia, for choosing Hotel Luena!We strive to provide a superior service experience for every customer, so your feedback is very important to us.Our team wants to provide an excellent service and with your words our goal has been achieved!It is a great pleasure to know we were able to meet your high expectations!We sincerely hope to welcome you back soon to provide you, once again, with a wonderful stay in the heart of Lisbon.Best regards, the Hotel Luena team

Thank you very much dear guest, for your confidence in Hotel Luena.Honestly, it was a great pleasure to be able to welcome you on your trip to Lisbon.At Hotel Luena we take care of all the details and we are pleased to read your kind words about the variety and freshness of our handmade breakfast, prepared and selected by our team with great care and dedication.We have registered your question regarding the 40 deposit which, for your convenience and security, is requested during the check-in process. We must remember, as you can kindly confirm, that at the time of booking the deposit information is already included in the conditions of our hotel, for all our esteemed guests, for which we thank you for your kind understanding and regret any inconvenience caused.Best regards, from the entire team at Hotel Luena

Thank you very much Mr. Marc, for choosing Hotel Luena!Thank you for taking the time to tell us about your wonderful experience.We received with great joy your kind words and your important recommendation. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.There is no better satisfaction than reading that you enjoyed your stay with us. It is a great pleasure to know that we were able to meet your expectations 100%!It was a great joy, and a pride, to be able to welcome you on your trip to Lisbon!Honestly, it was a great pleasure to be able to welcome you on your trip to Lisbon.Best regards, from the entire team at Hotel Luena

Thank you very much Mr. Mark, for the confidence in choosing Hotel Luena.It is a pleasure to know we were able to meet your expectations!We are very happy to know that everything went well during your time with us and that you have good memories of us!Every day our focus is to understand what our customers need, so your kind comment is very precious to our team.Your kind recommendation is our best satisfaction!Thank you for your feedback.Best regards, from the entire team at Hotel Luena

Thank you very much Mrs. Danielle for your visit to our family hotel.We are delighted to know that everything went well during her stay with us and that she intends to choose Hotel Luena again on her next visit to Lisbon. Thanks for trusting in our service!We love being her home in Lisbon and look forward to welcoming her on her next visit to Lisbon.Kind regards,from the entire team of the Hotel Luena

Thank you very much, Mrs. Danielle, for your preference at Hotel Luena.We are very happy that you enjoyed the professional, friendly and welcoming service of our reception team. Our joy is to welcome our dear guests and attend to all their needs.We are sorry that the room you booked did not meet your expectations. However, we would like to clarify that the room you stayed in has the same category as your reservation, with just a few changes to accommodate people with reduced mobility.We have taken note of your comments and are very sorry for the problems you encountered during your stay. As soon as we read your comment, we promptly communicated to the corresponding departments to take appropriate corrective measures.While we wish we could have provided you with a better stay, we appreciate you taking a few minutes of your time to share your experience with us.Thank you so much for staying with us and for sharing your testimony.Best regards, from the entire team at Hotel Luena

Thank you very much, Mr. Timmon, for choosing Hotel Luena.It is a pleasure to know that we were able to meet your expectations 100%!It was a pleasure to welcome you and your lovely wife on your trip to Lisbon and we are pleased that you brought back good memories.We were delighted with your comment. Our team wants to provide an excellent service and with your words our goal has been achieved!We are very pleased to know that you appreciated the dedicated, attentive and professional service of our team who thank you for the recognition.We appreciate your kind recommendation, it means a lot to us!With best regards, from the entire team at Hotel Luena

Muito obrigado senhor Flavio pela sua preferência no Hotel Luena.Muito obrigado pelo seu feedback. De fato, é com enorme felicidade que lemos que desfrutou de uma fantástica experiência no conforto das nossas instalações e que tudo lhe ocorreu bem durante a sua estadia.Esperamos voltar a te receber num futuro próximo!Com os melhores cumprimentos, a equipa do Hotel Luena

Thank you very much, Mrs. Teresa, for the confidence in choosing Hotel Luena.It is a pleasure to know we were able to meet your expectations!We are truly satisfied and proud to know that we were able to live up to your high expectations and that you have wonderful memories from us.Every day our focus is to understand what our customers need, so your kind comment is very precious to our team.Your kind recommendation is our best satisfaction!Thank you for your feedback.Best regards, from the entire team at Hotel Luena

Thank you very much, Mrs. Carol, for your preference at Hotel Luena.We are delighted to know that our team made a difference through excellence and we will share your kind comment with all of them! We are very pleased to know that you appreciated the dedicated, attentive and professional service of our team, which thanks you for the recognition.We are very happy to hear that everything went well during your time with us and to know that you have good memories with us!We appreciate your kind recommendation.Best regards, from the entire team at Hotel Luena