The staffs were friendly and helpful. I arrived before the check in time and they ensured that my room was cleaned as soon as possible so I only had to wait less than 30 min to get to my room. All the amenities are available as advertised - they even had Netflix! The location is also very convenient. It took me a bit time figuring out the metro stops, but once I did, going to and from the metro takes less than 10 min walk. Their breakfast selection is amazing: fresh fruits, coffee & tea, and pastries incl. pasti de nada. I’ll definitely come back to this place and recommend it to anyone traveling to Lisbon!